“Arrived to a long line but it went fairly quickly (was 10th in line & waited 10-12 min). Asked for a cheese pretzel (no pepperoni) & agreed to wait 15 min for it. Had a little “back & forth” w/ the manager b/c she wanted to charge me the pepperoni pretzel price. She ended up cutting me off & telling her VERY NICE & ACCOMMODATING cashier OLIVIA to charge the pepp. price, but take 10% off. Didn’t want to go back & forth any longer about literally pennies so I just let it go. Olivia was super nice & did her best to be understanding and helpful. The 4 stars is for OLIVIA and Olivia ONLY. The pretzel wasn’t even worth the wait or attitude from management….“
“Overall, I had a great experience. I was served by a young gentleman named Raul (I believe that’s how you spell it) and had a pleasant interaction. The pretzels were very fresh and the sauces were saucing. I really enjoyed the hotdog bites. I also got a frozen lemonade, and wow. Very delicious.“
“The cashier who worked the kiosk, I believe his name was “Brick Johnson?” Or something along those lines, provided the greatest customer service I’ve ever received. I required additional sodium in my pretzel, and he happily complied with a smile. I will be revisiting.“