Terrible donuts and bagels. The customer service is even worse. Personel very rude. It goes gets worse every year. They need to take ESL classes.
Food: 1
Service: 1
Jacob Tadych
I took my car into the nearby body shop and came by this Dunkin’ to get some work done on my laptop and have a coffee. After I got a bite and a coffee I asked for the WiFi password and they told me the wifi was down in the guest half of the building. I don’t know if they just didn’t want the hassle of giving out the password but both signals were strong and the staff were using it just fine. Not that big a deal but I wish they’d said something before I ordered and when I asked if I could try and get some work done while I waited rather than after the fact.
Atmosphere: 3
Food: 3
Service: 3
Erica Cruz
I like iced coffee and ice cream, very friendly peopleParking: Very spacious and nothing to wait to find where to leave your ?Kid-friendliness: They love the entire menuWheelchair accessibility: There is too much for our wheelchair families
Atmosphere: 5
Food: 5
Service: 5
Livian
I love my Jamoca almond fudge ice cream!
Atmosphere: 1
Food: 5
Service: 2
Ja Yokee
I have been coming here for over ten years. In the past six months or so the people at the drive through don't seem to speak much English in the morning on the weekend. They are very nice but it's frustrating. With mobile orders they hand me my drink and tell me to have a great day and I have to ask about the food that was part of my order and they all group together to figure it out and then hand my my food. Donuts are always dry, even at 8 am.
Ivette E. Espinal
Great customer service!!
Atmosphere: 5
Food: 5
Service: 5
Becky Null
I like this Dunkin! The young people that work during the weekdays (we today, Oct 31, and they were there again) are always so kind, professional, and patient. The young lady who took my order even wanted to double to make sure she had my order correct. The coffee was nice and hot, pumpkin muffin was delicious!
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Donuts
Hannah Ross - Alvarez
my favorite dunkin ever! everyone is so nice and they always make my drink so good thank you guys I know yall tired of seeing
Atmosphere: 5
Food: 5
Service: 5
Kevin C.
I don't have much to say about this Dunkin' location. This is a standalone business its own parking lot, and the store isn't that big. I was in Dunkin' for maybe 5 minutes, if that long. Originally, I was going to go through the drive thru, but the line of cars was too long, and I thought it would be quicker to walk inside and get my donut. Service was very quick, and I got my Boston Creme, which was just slightly soft but hardly had any cream filling inside.
Forever_ Evolving_
The food and drinks are good, but they don’t know what they’re doing. They don’t know how to make the drinks consistently. If it’s a signature drink, it’s supposed to be made the same way all the time. They are nice though in terms of customer service.
This place should be investigated in hiring practices. My daughter had interview set up. When we went there , they told us the manager is not there, nobody wanted to talk to us. We waited for while and we left.
T Hackworth
This is the worst Dunkin' Donuts EVER! I've been to a lot of Dunkin donuts all over. The service was horrible! The place is dirty. The workers have absolutely no customer service.
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Wake
Lindsay K.
I have never posted a review in my life, but I'm so angry and confused right now that I have to. I ordered 50 munchkins (through UberEats) for a playdate and I just received 3. 3 total munchkins! It feels like a joke, a cruel prank or something! If they couldn't fulfill the order then they should cancel it so I can place a different order, but instead I believed (and my KIDS believed) our order was on its way when, in fact, a tiny bag of 3 frickin individual munchkins was being used to waste 30 minutes of everyone's time! What the heck, Dunkin? Seriously!
april bivins
Manager and employee both are rude. Call corporate. I tried to escalate a problem just to get the same degree of inappropriateness from the manager. I was so shocked and don’t feel right about not leaving this review.Jessica and morning manager you all should not be around food or money period. No one wants to be harassed while spending money or spoken to harshly. You can’t act like that at work!!!The car in front of me left while ordering. I see why. If I didn’t promise donuts and food for my employees I would have left too.If you don’t want that job, quit. But don’t take it out on patrons.If I ever acted like that at work I’d be told to clock out and go home, for good…The employee was hostile initially at the intercom and when I saw her; her appearance supported her attitude. Her body language and demeanor was aggressive, even as she barely slid the window open to interact with me. If you want more money or more in general, you have to do the lesser job that pays less well, first! Why would someone pay you more or give you more when you can’t and/or refuse to do the smaller or lesser task?If you keep acting like that don’t be surprised that opportunities don’t arise or you don’t excel.Huge opportunity area…Unacceptable. I will never come back.
Terrible donuts and bagels. The customer service is even worse. Personel very rude. It goes gets worse every year. They need to take ESL classes.
Food: 1
Service: 1
I took my car into the nearby body shop and came by this Dunkin’ to get some work done on my laptop and have a coffee. After I got a bite and a coffee I asked for the WiFi password and they told me the wifi was down in the guest half of the building. I don’t know if they just didn’t want the hassle of giving out the password but both signals were strong and the staff were using it just fine. Not that big a deal but I wish they’d said something before I ordered and when I asked if I could try and get some work done while I waited rather than after the fact.
Atmosphere: 3
Food: 3
Service: 3
I like iced coffee and ice cream, very friendly peopleParking: Very spacious and nothing to wait to find where to leave your ?Kid-friendliness: They love the entire menuWheelchair accessibility: There is too much for our wheelchair families
Atmosphere: 5
Food: 5
Service: 5
I love my Jamoca almond fudge ice cream!
Atmosphere: 1
Food: 5
Service: 2
I have been coming here for over ten years. In the past six months or so the people at the drive through don't seem to speak much English in the morning on the weekend. They are very nice but it's frustrating. With mobile orders they hand me my drink and tell me to have a great day and I have to ask about the food that was part of my order and they all group together to figure it out and then hand my my food. Donuts are always dry, even at 8 am.
Great customer service!!
Atmosphere: 5
Food: 5
Service: 5
I like this Dunkin! The young people that work during the weekdays (we today, Oct 31, and they were there again) are always so kind, professional, and patient. The young lady who took my order even wanted to double to make sure she had my order correct. The coffee was nice and hot, pumpkin muffin was delicious!
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Donuts
my favorite dunkin ever! everyone is so nice and they always make my drink so good thank you guys I know yall tired of seeing
Atmosphere: 5
Food: 5
Service: 5
I don't have much to say about this Dunkin' location. This is a standalone business its own parking lot, and the store isn't that big. I was in Dunkin' for maybe 5 minutes, if that long. Originally, I was going to go through the drive thru, but the line of cars was too long, and I thought it would be quicker to walk inside and get my donut. Service was very quick, and I got my Boston Creme, which was just slightly soft but hardly had any cream filling inside.
The food and drinks are good, but they don’t know what they’re doing. They don’t know how to make the drinks consistently. If it’s a signature drink, it’s supposed to be made the same way all the time. They are nice though in terms of customer service.
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
This place should be investigated in hiring practices. My daughter had interview set up. When we went there , they told us the manager is not there, nobody wanted to talk to us. We waited for while and we left.
This is the worst Dunkin' Donuts EVER! I've been to a lot of Dunkin donuts all over. The service was horrible! The place is dirty. The workers have absolutely no customer service.
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Wake
I have never posted a review in my life, but I'm so angry and confused right now that I have to. I ordered 50 munchkins (through UberEats) for a playdate and I just received 3. 3 total munchkins! It feels like a joke, a cruel prank or something! If they couldn't fulfill the order then they should cancel it so I can place a different order, but instead I believed (and my KIDS believed) our order was on its way when, in fact, a tiny bag of 3 frickin individual munchkins was being used to waste 30 minutes of everyone's time! What the heck, Dunkin? Seriously!
Manager and employee both are rude. Call corporate. I tried to escalate a problem just to get the same degree of inappropriateness from the manager. I was so shocked and don’t feel right about not leaving this review.Jessica and morning manager you all should not be around food or money period. No one wants to be harassed while spending money or spoken to harshly. You can’t act like that at work!!!The car in front of me left while ordering. I see why. If I didn’t promise donuts and food for my employees I would have left too.If you don’t want that job, quit. But don’t take it out on patrons.If I ever acted like that at work I’d be told to clock out and go home, for good…The employee was hostile initially at the intercom and when I saw her; her appearance supported her attitude. Her body language and demeanor was aggressive, even as she barely slid the window open to interact with me. If you want more money or more in general, you have to do the lesser job that pays less well, first! Why would someone pay you more or give you more when you can’t and/or refuse to do the smaller or lesser task?If you keep acting like that don’t be surprised that opportunities don’t arise or you don’t excel.Huge opportunity area…Unacceptable. I will never come back.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Hazelnut Iced Coffee, Donuts, Sourdough Breakfast Sandwich
Sausage and egg biscuit was hot fresh and I will buy a lot
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg and Cheese