I had to look at the reviews to make sure I wasn’t tripping. What’s wrong with this play. Never again
Atmosphere: 1
Service: 1
Shun Willis
This is one of the SLOWEST Taco Bell’s I’ve ever been too. There’s several cars out here in the drive-thru and no one has yet took our order. I have been waiting at the speaker for 13min(not exaggerating) and still NOONE. I definitely will be calling the manager tomorrow to tell about this terrible service
Atmosphere: 1
Food: 1
Service: 1
Sherry Clark
Everything I ordered was horrible, quesadillas stuck to wrappers so most of tortilla was on wrapper. Cantina chicken taco was soggy and hardly any meat. Crunchwrap was inedible. Hard tacos also soggy. I will never go back here! Also customer service is atrocious
Atmosphere: 1
Food: 1
Service: 1
Allison Monson
Okay this is the second time I’ve had something happen with their general manager so I’m leaving a review:This first time, we placed a pretty large online order for dinner and when we came to pick it up were informed that they gave it to the wrong person. Instead of remaking our order, the manager said that we would have to call the corporate number which was closed already. I ended up having to beg them for our food and they finally made it, AFTER her kitchen employees told her multiple times to just make our order.This time, I’m assuming they had a new employee at the register. I ordered two sides of their fiesta potatoes and he mistakenly rang it up as just potatoes. No big deal, I’m more than happy to pay for the right thing. I heard the general manager tell him that he rang it up wrong but nothing was said to me so I assumed they were just going to make them the right way. Nope. They gave me two containers of plain potatoes and I pulled off before I could notice.This manager is obviously so caught up in making her numbers look good that customers end up getting shorted. I don’t know her name, but I know for a fact that it’s the general manager as she told me she was during the first incident. I’m hoping corporate can step in and do something because this is ridiculous.
Atmosphere: 1
Food: 1
Service: 1
eric almond
Wrong order twice in a row
Atmosphere: 1
Food: 1
Service: 1
Jessica Ross
Went to this establishment and first off I inquired about an item that was on the menu only to be informed that they no longer had it. So my question was why is it still showing on the menu. So then we received our food. I ordered everything with no lettuce, tomato or sour cream. They put sour cream on one of our items. So we drove back through the line and informed them of the error. I can only assume the employee making the food questioned if the item was ordered that way. We then took the sticker off the bag and handed it to the young lady that was at the window. She attempted to hand it to the person making the food, but they declined it because the young lady put the sticker somewhere close to the register. We then go out item and they put tomatoes on it this time. So in an effort to avoid a confrontation with the cook we simply went back through the line and I ordered a different item. We ordered the items and once again asked for no sour cream or lettuce on them. The young lady at the window did not mark them as no lettuce so the cook then piled the lettuce on the items. I did not wish to go back through the line and drive thru so we simply went home dissatisfied. I understand that working in the food industry can be difficult sometimes, but all it really takes is a listening ear and a positive attitude and it can turn customers entire experience around. I am not sure I would even go back to this location. I may end up driving the 30 minutes it takes to get to the one in Conyers from my house from now on.
Drafting order extremely fast just like everything prices are going way
Food: 4
Service: 5
dee
i aint never wrote a review a day in my life, but i just had to for this taco bell bc it was AWFUL. i ordered the grilled cheese nacho fries, and so i get my food and i open the box.. and Y'ALL. i could count on one hand the amount of fries i had in that box. and i DID count em. i had a grand total of 6 nacho fries drowned in melted cheese and beef.so i go inside to show them this atrocity they gave me. me and my sister walk in, and i say "hi" to the young cashier girl with 5 month old braids, and she just looks at me. no "hey, how can i help you?" or anything. so im like "uh, ok.." and i move to the side so i can get the attention of someone from the kitchen. a guy goes "whats the problem?" and the cashier girl just shrugs her big broad shoulders and says"idk". like girl?? you would have known what the problem was if you wasn't MUTE when i spoke to you.i tell the cook the problem and he calls "stacy", who im pretty sure is the manager. stacy aint come see what the problem was, apologize, or anything. i just stood and waited for my new order, and i wasnt even really sure if they were working on it bc NO ONE would speak to me.i finally got my new order, and i opened it and it was a 20% improvement from my last one. the cook was also really creepy, bout to break his neck trying to stare at me and my sister instead of making the food. as if we want a 35 year old taco bell cook to be our man.
I had to look at the reviews to make sure I wasn’t tripping. What’s wrong with this play. Never again
Atmosphere: 1
Service: 1
This is one of the SLOWEST Taco Bell’s I’ve ever been too. There’s several cars out here in the drive-thru and no one has yet took our order. I have been waiting at the speaker for 13min(not exaggerating) and still NOONE. I definitely will be calling the manager tomorrow to tell about this terrible service
Atmosphere: 1
Food: 1
Service: 1
Everything I ordered was horrible, quesadillas stuck to wrappers so most of tortilla was on wrapper. Cantina chicken taco was soggy and hardly any meat. Crunchwrap was inedible. Hard tacos also soggy. I will never go back here! Also customer service is atrocious
Atmosphere: 1
Food: 1
Service: 1
Okay this is the second time I’ve had something happen with their general manager so I’m leaving a review:This first time, we placed a pretty large online order for dinner and when we came to pick it up were informed that they gave it to the wrong person. Instead of remaking our order, the manager said that we would have to call the corporate number which was closed already. I ended up having to beg them for our food and they finally made it, AFTER her kitchen employees told her multiple times to just make our order.This time, I’m assuming they had a new employee at the register. I ordered two sides of their fiesta potatoes and he mistakenly rang it up as just potatoes. No big deal, I’m more than happy to pay for the right thing. I heard the general manager tell him that he rang it up wrong but nothing was said to me so I assumed they were just going to make them the right way. Nope. They gave me two containers of plain potatoes and I pulled off before I could notice.This manager is obviously so caught up in making her numbers look good that customers end up getting shorted. I don’t know her name, but I know for a fact that it’s the general manager as she told me she was during the first incident. I’m hoping corporate can step in and do something because this is ridiculous.
Atmosphere: 1
Food: 1
Service: 1
Wrong order twice in a row
Atmosphere: 1
Food: 1
Service: 1
Went to this establishment and first off I inquired about an item that was on the menu only to be informed that they no longer had it. So my question was why is it still showing on the menu. So then we received our food. I ordered everything with no lettuce, tomato or sour cream. They put sour cream on one of our items. So we drove back through the line and informed them of the error. I can only assume the employee making the food questioned if the item was ordered that way. We then took the sticker off the bag and handed it to the young lady that was at the window. She attempted to hand it to the person making the food, but they declined it because the young lady put the sticker somewhere close to the register. We then go out item and they put tomatoes on it this time. So in an effort to avoid a confrontation with the cook we simply went back through the line and I ordered a different item. We ordered the items and once again asked for no sour cream or lettuce on them. The young lady at the window did not mark them as no lettuce so the cook then piled the lettuce on the items. I did not wish to go back through the line and drive thru so we simply went home dissatisfied. I understand that working in the food industry can be difficult sometimes, but all it really takes is a listening ear and a positive attitude and it can turn customers entire experience around. I am not sure I would even go back to this location. I may end up driving the 30 minutes it takes to get to the one in Conyers from my house from now on.
Atmosphere: 3
Food: 2
Service: 2
Recommended dishes: Cinnamon Twists, Quesadilla, Soft Taco, Nachos, Cheese Fries, Quesarito
Awful experience. Rude staff. Not even worth my time to write full review. AVOID THIS TACO
Atmosphere: 1
Food: 1
Service: 1
Fast service & good food!
Atmosphere: 5
Food: 5
Service: 5
Good food but why the dine in area closed at 7:30pm
Excellent service. A little bit of a wait but all employees were working hard. Very clean
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Quesadilla, Taco
Restaurantji Recommends
It was okay, but o did experience food poisoning there before.
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Brown Rice, Doritos Locos Tacos, Nachos, Cheese Fries
The steak is deliciousQuesarito
Atmosphere: 3
Food: 3
Service: 4
Dining area was clean.Staff was friendly.The cinnamon twists tasted very odd , but the staff switched them out for chips with no hassle.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Doritos Locos Tacos, Mtn Dew Baja Blast Freeze
Drafting order extremely fast just like everything prices are going way
Food: 4
Service: 5
i aint never wrote a review a day in my life, but i just had to for this taco bell bc it was AWFUL. i ordered the grilled cheese nacho fries, and so i get my food and i open the box.. and Y'ALL. i could count on one hand the amount of fries i had in that box. and i DID count em. i had a grand total of 6 nacho fries drowned in melted cheese and beef.so i go inside to show them this atrocity they gave me. me and my sister walk in, and i say "hi" to the young cashier girl with 5 month old braids, and she just looks at me. no "hey, how can i help you?" or anything. so im like "uh, ok.." and i move to the side so i can get the attention of someone from the kitchen. a guy goes "whats the problem?" and the cashier girl just shrugs her big broad shoulders and says"idk". like girl?? you would have known what the problem was if you wasn't MUTE when i spoke to you.i tell the cook the problem and he calls "stacy", who im pretty sure is the manager. stacy aint come see what the problem was, apologize, or anything. i just stood and waited for my new order, and i wasnt even really sure if they were working on it bc NO ONE would speak to me.i finally got my new order, and i opened it and it was a 20% improvement from my last one. the cook was also really creepy, bout to break his neck trying to stare at me and my sister instead of making the food. as if we want a 35 year old taco bell cook to be our man.
Atmosphere: 1
Food: 1
Service: 1