“Wish they could keep the Mexican Pizza in stock, besides the cinnamon twist, these are my two favorite dishesParking: Can be rough to park near store when it's busyKid-friendliness: My grandkids love eating hereWheelchair accessibility: Has access,but when busy, good luck on finding a way to park“
“My rating is 4 out of 5 thanks to the help of Taneer. It would have been way less of it wasn't for her excellent customer service.A few weeks back, my husband and I ordered from this location but since it was an online order, they had the bags sealed. When my husband arrived home, we noticed both of our orders were made incorrectly. I called back immediately to see what our options are and were told they have new staff and due to the inconvenience, will refund us for our online orders. I followed up days later to only speak with a manager named Amanda that reassured me that the general manager would be taking care of the refund but at the time they were extremely busy with catering orders. I followed up 2 more times, both times speaking with others reps with no guidance on when the general manager would eventually refund us.I made a decision to contact corporate and they informed they wouldn't be able to provide a refund but would credit both mine and my husband's account since the others were placed on our individual accounts.We decided to give then another try and use our credit only to find out they credited my account for my order but not my husbands. At this point, I went back up to the establishment. I spoke with Taneer, the lead for the evening. She listened and remade my husband's order (mine didn't need to be remade since I was using my credit). I truly appreciate her amazing customer service, making sure that this situation didn't continue to go on. I myself work in sales and services and customer service is so important, especially when the error is not the customers fault!“
“The food , service and atmosphere was very good. My suggestion to the host and manager was this breakfast in the pic could use a gravy to top it off. No biscuit required. The flavor of the gravy would have given it a lithe extra flavor especially with the potatoes. James our service host was very professional and very friendly.“
“Friendly staff, good food, family owned chain of restaurants. Love the chunky guacamole. The agave especial plate is my favorite. Their chicken wings are also really good if you aren't feeling Mexican food.Parking: Plenty of parking.Kid-friendliness: Good environment to bring kids. There are big booths, very family friendly restaurant. They have a kids menu with both Mexican and American food options.“
“Went in for Father’s Day. Really empty because it was early but the music and lights felt like all the energy. The staff was really nice to us. And before I even ordered food I already ate the taco they brought to me. Drinks was very nice. Definitely would love to go back.“
“Solid strip mall, suburb Mexican joint next to fast EV charging. The food is decent, not particularly *special*, but the chips are good and nothing was disappointing (the fajitas could do with more seasoning and the cheese dip is a little thin, but the shrimp was good). Prices are decent too, especially with unlimited chips refills. Better than any of the chain choices nearby! There was no wait on a Saturday afternoon and service was pretty good. There's a couple different lunch options with eggs if you feel like brunch.The fifth star is for location, location, location - El Tio is steps away from the Electrify America stations in the parking lot, which itself is very close to several hotels. That makes it a perfect stop for out-of-town drivers filling up, even if (like me) you need to step out mid-meal and move your car because it charges so fast. (There's enough parking that this wasn't an issue at all.)“