Hook and Ladder I got was awesome. Would definitely come back here!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Hook & Ladder
Blake Griffey
Never
Atmosphere: 5
Food: 5
Service: 5
Southern Lightning
Their turkey sub was extremely good! Especially the bread?The restaurant was very clean and the men's bathroom also.The inside is decorated nicely! The employees were very nice and took our tray!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chips, Turkey Sub
Denise Hopkins
Always good food and good service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Firehouse Steak & Cheese, Small Firehouse Meatball
Trisial699
First time and last time here for me, The sandwich maker didn’t even know basic ingredients for the food we ordered, the pickles looked like someone was snacking on them before they hit my tray and the meat was very dry. Back to the Hixson location I go.
Atmosphere: 2
Food: 3
Service: 2
Lora Salter
My husband was just there. Ordered a large Hook and Ladder, with 2 large combos. They rang up sandwich as medium. Did not realize til I got home. Won’t be going back. If they can get a simple order right. What’s the use in going there. This company lost any future business from me.
Food: 1
Service: 1
Milo McCormack
Good sub. Good bread.
Steve Blackwell
They totally messed up my very simple order and I didn't find it until I got home it was a take out order I live 30 minutes from them I called and they wouldn't let me speak to the manager and they wouldn't give me the contact info for the owner of this store I ordered a steak and cheese and and they gave me a very poorly made ham and cheese with no condiments
Atmosphere: 1
Food: 1
Service: 1
George Thompson
Walked in around 6PM, noticed people waiting, a lot of people, hmmmm. Ok. Shoulda taken a queue from that! Ordered quick enough, single sandwich to go, then waited... and waited... and u guessed it, waited... 15 min l8r the first customer that I noticed got their meager bag of food, ok now we hoppin! Or not. Another 10 min another customer got theirs. I notice I'm still maybe 5th in line to receive mine... oh boy... I gotta be somewhere in 30 min! Then DoorDash arrives, their order took precedent... then next customer... then UberEats... and in the meantime, several new customers have made their orders! I shoulda told them b4 they paid but was thinking it might get better. I finally got my meal 50 min after I ordered. I waited almost an hour for a typical hook&ladder sandwich. They had 3 people but it appeared only ONE was doing all the cooking. I felt sorry for him, he was doing everything, taking orders, cooking, packing. 2 others were mostly "looking busy", but not doing much. I didn't have time to eat my sandwich but saved it for later. Bad bad experience at this Firehouse Subs.
Atmosphere: 1
Food: 3
Service: 1
James larsen
Waited 20 mins for a sub and Mac and cheese. Had to remind them it still needed to be made. Waited another 10 mins for them to finish. 10 others waiting behind me. Keep up the great work!
Absolutely one of the best places to eat! The manager and staff are always polite and quick.Kid-friendliness: The kids love the firemen’s hats and the food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Corned Beef Brisket, Club on a Sub, Engineer, Smokehouse Beef & Cheddar Brisket, Chips, Chopped Salad Platter, Turkey Bacon Ranch, New York Steamer, Pastrami, Firehouse Steak & Cheese, Italian, Hook & Ladder, Salad, Steak and Cheese Sub, Turkey Sub, Mac and Cheese, Small Firehouse Meatball, Chili, Chicken Bacon Ranch Sub, Firehouse Chili
Devyn Hale
hands down the BEST subs in town! erica is helpful, quick, and consistent!!
Atmosphere: 5
Food: 5
Service: 5
Nicholas Lonas
Always very fast and always great food. Very kind staff. Definitely recommend the steak and cheese it's really good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Firehouse Steak & Cheese
Maggie
If I could give these ladies more than 5 stars I would! They are so friendly, super fast, and our food is always delicious!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hook & Ladder
Angela Pickard
Amazing food! Friendly staff always, fresh and wonderful!
Hook and Ladder I got was awesome. Would definitely come back here!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Hook & Ladder
Never
Atmosphere: 5
Food: 5
Service: 5
Their turkey sub was extremely good! Especially the bread?The restaurant was very clean and the men's bathroom also.The inside is decorated nicely! The employees were very nice and took our tray!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chips, Turkey Sub
Always good food and good service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Firehouse Steak & Cheese, Small Firehouse Meatball
First time and last time here for me, The sandwich maker didn’t even know basic ingredients for the food we ordered, the pickles looked like someone was snacking on them before they hit my tray and the meat was very dry. Back to the Hixson location I go.
Atmosphere: 2
Food: 3
Service: 2
My husband was just there. Ordered a large Hook and Ladder, with 2 large combos. They rang up sandwich as medium. Did not realize til I got home. Won’t be going back. If they can get a simple order right. What’s the use in going there. This company lost any future business from me.
Food: 1
Service: 1
Good sub. Good bread.
They totally messed up my very simple order and I didn't find it until I got home it was a take out order I live 30 minutes from them I called and they wouldn't let me speak to the manager and they wouldn't give me the contact info for the owner of this store I ordered a steak and cheese and and they gave me a very poorly made ham and cheese with no condiments
Atmosphere: 1
Food: 1
Service: 1
Walked in around 6PM, noticed people waiting, a lot of people, hmmmm. Ok. Shoulda taken a queue from that! Ordered quick enough, single sandwich to go, then waited... and waited... and u guessed it, waited... 15 min l8r the first customer that I noticed got their meager bag of food, ok now we hoppin! Or not. Another 10 min another customer got theirs. I notice I'm still maybe 5th in line to receive mine... oh boy... I gotta be somewhere in 30 min! Then DoorDash arrives, their order took precedent... then next customer... then UberEats... and in the meantime, several new customers have made their orders! I shoulda told them b4 they paid but was thinking it might get better. I finally got my meal 50 min after I ordered. I waited almost an hour for a typical hook&ladder sandwich. They had 3 people but it appeared only ONE was doing all the cooking. I felt sorry for him, he was doing everything, taking orders, cooking, packing. 2 others were mostly "looking busy", but not doing much. I didn't have time to eat my sandwich but saved it for later. Bad bad experience at this Firehouse Subs.
Atmosphere: 1
Food: 3
Service: 1
Waited 20 mins for a sub and Mac and cheese. Had to remind them it still needed to be made. Waited another 10 mins for them to finish. 10 others waiting behind me. Keep up the great work!
Service: 1
Restaurantji Recommends
Absolutely one of the best places to eat! The manager and staff are always polite and quick.Kid-friendliness: The kids love the firemen’s hats and the food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Corned Beef Brisket, Club on a Sub, Engineer, Smokehouse Beef & Cheddar Brisket, Chips, Chopped Salad Platter, Turkey Bacon Ranch, New York Steamer, Pastrami, Firehouse Steak & Cheese, Italian, Hook & Ladder, Salad, Steak and Cheese Sub, Turkey Sub, Mac and Cheese, Small Firehouse Meatball, Chili, Chicken Bacon Ranch Sub, Firehouse Chili
hands down the BEST subs in town! erica is helpful, quick, and consistent!!
Atmosphere: 5
Food: 5
Service: 5
Always very fast and always great food. Very kind staff. Definitely recommend the steak and cheese it's really good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Firehouse Steak & Cheese
If I could give these ladies more than 5 stars I would! They are so friendly, super fast, and our food is always delicious!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hook & Ladder
Amazing food! Friendly staff always, fresh and wonderful!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hook & Ladder