McDonald's

5990 E Lake Pkwy, McDonough
(770) 898-1016

Recent Reviews

Donna Henson

Had me park for an apple pie and cheeseburger. Every car was being parked. Curbside orders were not being brought out, they were having to go in.

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: Cheeseburger

Jennifer Smith

The girl working the drive-through cared more about her fingernails then customer service. She even gave us the side eye.

Atmosphere: 1

Food: 5

Service: 1

Recommended dishes: Cheeseburger, Hamburger, World Famous Fries

Wanda Hill

Simple order...sausage biscuit, medium Diet Coke no ice. The biscuit was cold like it had been in a cooler, sausage was burned to a crisp and tasteless, received regular coke instead of diet! The only thing that was right was the no ice!!!!

Food: 1

Bill

Paid for food and then asked to pull into a spot but all of the "waiting on my food" spots were occupied. Worker told me to pull into spot to the right. They would find me. After 20+ minutes, no one found me. I just left. Cheap lesson. Won't be back.

Atmosphere: 1

Food: 1

Service: 1

Christine Bryant

If you sell sweet tea in the South, we like lemons in our tea. to tell the customers you are out of lemons and your building is in the same plaza with Publix or Kroger is beyond me. Take a few dollars from your petty cash fund and go buy a bag of lemons from the grocery store please! What would you do if your store ran out of tissue for the bathrooms???

Atmosphere: 3

Food: 2

Service: 3

Cecilias business

Found a bug in my food. Stay AWAY.

Food: 1

Madison Barnes

Friendliest McDonalds I've ever been to.

Service: 5

Derwin Mieres

Is this what I paid for when I ordered a large fries?? Pathetic!

Gail W

Love that

Atmosphere: 5

Food: 5

Service: 5

Antonio Nazario

The staff that works there seems that they don’t care or don’t have costumer services skills, it takes so long to get an order, please don’t go there, find somewhere to go.

Atmosphere: 1

Food: 2

Service: 1

Recommended dishes: Cheeseburger

Charles Harris

Order was ready when I arrived ?. I like the way they pack the bags and it includes sodas.

Atmosphere: 5

Food: 5

Service: 5

Kevin

THIS PLACE IS A GOOD EXAMPLE OF HUMAN BEINGS THAT DON'T CARE ABOUT NOTHING. I'D LIKE TO WATCH

Atmosphere: 1

Food: 1

Service: 1

Truck Driving Shawty

The manager, adorned with tattoos along her neck, lacks customer service skills. Despite ordering through the mobile app for drive-thru pickup, there was an issue on their end, prompting her to instruct me to park and come inside, defeating the purpose of the drive-thru. Refusing to comply, I showed my receipt on the app, but she insisted it looked like a counter order either I come inside or cancel the order, despite the ticket clearly indicating it was for the drive-thru. Proper education on the app and she would’ve known, canceling a mobile order isn't possible on my end. Thankfully, a more professional lady intervened, efficiently retrieving my order through the drive-thru. The lady handed me my food without uttering a word—no apology, no thank you, no invitation to come again. It's concerning to think she might be training other employees, as her lack of customer service skills indicates she needs further training.

Atmosphere: 1

Food: 5

Service: 1

Shaunt’e Hamilton

The manager, adorned with tattoos along her neck, lacks customer service skills. Despite ordering through the mobile app for drive-thru pickup, there was an issue on their end, prompting her to instruct me to park and come inside, defeating the purpose of the drive-thru. Refusing to comply, I showed my receipt on the app, but she insisted it looked like a counter order either I come inside or cancel the order, despite the ticket clearly indicating it was for the drive-thru. Proper education on the app and she would’ve known, canceling a mobile order isn't possible on my end. Thankfully, a more professional lady intervened, efficiently retrieving my order through the drive-thru. The lady handed me my food without uttering a word—no apology, no thank you, no invitation to come again. It's concerning to think she might be training other employees, as her lack of customer service skills indicates she needs further training.

Atmosphere: 1

Food: 5

Service: 1

Tay Kjkj

Manager. Caucasian guy was very rude . Cursed at me . Told me he would see me tomorrow I told him I wasn’t coming back because he was so rude to me and he said good. All because I wanted light ice in my tea. I requested light ice when I placed my order due to having sensitive teeth . He was a manager and he lied and said his name was John. We the ppl need to stop supporting businesses where we get no respect

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: Happy Meal

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