I asked for the green matcha milk tea with boba and lychee. They dumped ice cream and ice into it and poured the cream. I didn’t like how it looks. So I sent it back. I didn’t get to drink it, because I didn’t want it. I asked for a refund. They’re like “no” because we already made it. I’m never ordering here ever again. Basically, the worst customer service experience. I would rate it a zero if I could.
Atmosphere: 1
Food: 1
Service: 1
Mahea R
Good boba and its an ok
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Taro Shake
Jay L.
Today I try the mango smoothie, it is so yummmy, that's highly recommended, and the boba is very good , I will be back with family and friends!
Darren N.
Tried the Cookie Monster, which was great. Their ratio of cookie crumbs to ice cream is perfect. The drink looks almost purple from the outside. If I'm looking for a generalist drink place, this is one I wouldn't hesitate to go to while at this mall.
Jenn N.
11.17.21 Wednesday. Efficiency is the key! I've been to so many tea places that yes I've lost track on what makes a great place like tea places. I've also Noticed that most these places either have closed or change location. The pandemic has made it rough for Some of these tea places but this place... they have been there through and through. Let me just point out when they first established the place... it was (shrug shoulders) meh- yea another tea place.... - vegan diets -such things like "Impossible" - and The COVID PANDEMIC- they were closed and bless them they tried opening again mid March 2020!! --- which left them at the (shoulder shrug) part of where they left off when they opened.... and then... over time..... the other businesses complimented them... I mean seriously- the "Bing Bros" opened and then the katsu Lobster sando place and Uncle's with the seafood and the hotdog place which was (don't get me wrong I loved pronouncing that Korean name it was for hot dog on the stick) and the popcorn and roasted nuts across them and cookie corner right there!! --- yes we need that drink place! The best part is--- I discovered they make their Smoothies pure. There isn't the "powdered" mixes or sugar in the one I picked... and I wanna believe that their small choices they have can also bemade without sugar when you ask for it that way... and I really appreciate that... Rabbit Rabbit tea is just like this too! And this place does it. My avocado banana smoothie was just that without the sugar! Perfection! Thanks Boba Cha.... your neighbor buddies selling all the right stuff for us to get a delicious drink from you and--- (my choice) without the sugar! Thank you... I might try the yogurt with strawberry next time. ((Any chance on getting crushing boba? That would be awesome)) Yum! Yes!! Mahalo for being there!!
Jamie Grilho
Just went to this place. There was no one in line and instead of taking my order the cashier was busy looking at his phone. I asked him if they were open. The worker continued to use his phone. When I repeated the question, the cashier looked irritated like I was inconveniencing him. I then told him never mind. I wasn't about to give business to a place with no customer service.
Lelabee D.
Love this place!! Milk tea was on point especially when so ask for a sweeter side. Mango black tea very fruity, love it! Service very fast and friendly. Location downtown pearlridge in the middle of the mall in front of DD and Claire's, cookie corner. Mood: satisfied
Chad B.
Uhhhhhh.... Came here for a boba drink but they don't have boba, ordered one anyway and was the same, you'd think would be cheaper. Price was the same without boba, disappointing. Boba Cha that don't have boba...
Taylan A.
I like everyone there The manager is nice, the girl with the colored hair is nice and yeah... My favorite drink there is definitely the honeydew milk tea, yall need to try it.. or drink it, it's good as hell
John D.
First off, I was lied to several times. The menu clearly lists smoothies in size medium and large. The girl working on May 11 approximately 245 pm said they only came in size large. Fine, the price was only $.75 more. When she was taking the order, she lied again and said it came with lychee, I said I really didn't want that, she said it comes with it for free, so I asked if I could choose something else and she said ok. When it came time to pay, the total was over $7. In reading others negative reviews, you have to pay for any toppings like boba etc...so it all makes sense why I paid so much. The menu price lists $5.75 for a large smoothie. The worker lied to me to upsell me into something I didn't even want. Will not be coming back and will most likely dispute the additional charges on my credit card! ********I just read the review posted right under mine and yes, I was totally ripped off on may 11. I was up sold a larger drink and up sold toppings. Will definitely be contacting my credit card company. This is bad business.
MY DRINK WAS WORTH IT. Amazing I had the peach smoothie with Lychee Jelly and it was fantastically refreshing and a awesome yummy drink to sip as I walked through the mall. I drank ever last sip.^_^ I definitely will be ordering this same drink next time. It was perfect. As I ordered then waited for my order these young girls passed us by and were telling their friends dont buy from here it doesnt taste good... I dont know what they were talking about it was fantastic! Dont knock this spot if you aren't a fan of the usual boba I suggest trying the smoothie and adding some Lychee Jelly! It's more like a SLUSHIE!! As for me the medium is big enough but I know as the seasons get hotter LARGE FOR ME will be sooo much better and I'll get a double of the Jelly. Hehe. Try it!
Kevin K.
I had dropped into Pearlridge the other afternoon and decided to treat myself to a cool drink. I knew this place was there and headed over. If you haven't been to this side of Pearlridge, Boba Cha sits near the escalators on the second of three floors, this floor being the main one. This was my first time visiting so I went with the Classic Milk Tea, the first one listed on the menu. You have choices to add boba, jelly, etc but for now I stuck with what's in the name, boba. Plus, they are fun to drink. Since I was the only one there, my order came out real quick and it was delicious! Not too sweet with a tea flavor and the boba had a good texture to it. I have experienced another place a while ago where the boba was actually mushy, probably overcooked. I will be back to try some of the others soon..
Lauren Yoshida-Hata
yummy boba
Angelina P.
The matcha milk tea was delicious and all the workers were super friendly! Will definitely be coming back
Ruby S.
#36 for 2021 Superb customer service from cashier to worker that made my drink. Ordering was a breeze. Didn't have to give a sweetness percentage. Surprised my lychee green tea with boba was done in less than a minute. Gave four stars for slightly harder than chewy boba.
I asked for the green matcha milk tea with boba and lychee. They dumped ice cream and ice into it and poured the cream. I didn’t like how it looks. So I sent it back. I didn’t get to drink it, because I didn’t want it. I asked for a refund. They’re like “no” because we already made it. I’m never ordering here ever again. Basically, the worst customer service experience. I would rate it a zero if I could.
Atmosphere: 1
Food: 1
Service: 1
Good boba and its an ok
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Taro Shake
Today I try the mango smoothie, it is so yummmy, that's highly recommended, and the boba is very good , I will be back with family and friends!
Tried the Cookie Monster, which was great. Their ratio of cookie crumbs to ice cream is perfect. The drink looks almost purple from the outside. If I'm looking for a generalist drink place, this is one I wouldn't hesitate to go to while at this mall.
11.17.21 Wednesday. Efficiency is the key! I've been to so many tea places that yes I've lost track on what makes a great place like tea places. I've also Noticed that most these places either have closed or change location. The pandemic has made it rough for Some of these tea places but this place... they have been there through and through. Let me just point out when they first established the place... it was (shrug shoulders) meh- yea another tea place.... - vegan diets -such things like "Impossible" - and The COVID PANDEMIC- they were closed and bless them they tried opening again mid March 2020!! --- which left them at the (shoulder shrug) part of where they left off when they opened.... and then... over time..... the other businesses complimented them... I mean seriously- the "Bing Bros" opened and then the katsu Lobster sando place and Uncle's with the seafood and the hotdog place which was (don't get me wrong I loved pronouncing that Korean name it was for hot dog on the stick) and the popcorn and roasted nuts across them and cookie corner right there!! --- yes we need that drink place! The best part is--- I discovered they make their Smoothies pure. There isn't the "powdered" mixes or sugar in the one I picked... and I wanna believe that their small choices they have can also bemade without sugar when you ask for it that way... and I really appreciate that... Rabbit Rabbit tea is just like this too! And this place does it. My avocado banana smoothie was just that without the sugar! Perfection! Thanks Boba Cha.... your neighbor buddies selling all the right stuff for us to get a delicious drink from you and--- (my choice) without the sugar! Thank you... I might try the yogurt with strawberry next time. ((Any chance on getting crushing boba? That would be awesome)) Yum! Yes!! Mahalo for being there!!
Just went to this place. There was no one in line and instead of taking my order the cashier was busy looking at his phone. I asked him if they were open. The worker continued to use his phone. When I repeated the question, the cashier looked irritated like I was inconveniencing him. I then told him never mind. I wasn't about to give business to a place with no customer service.
Love this place!! Milk tea was on point especially when so ask for a sweeter side. Mango black tea very fruity, love it! Service very fast and friendly. Location downtown pearlridge in the middle of the mall in front of DD and Claire's, cookie corner. Mood: satisfied
Uhhhhhh.... Came here for a boba drink but they don't have boba, ordered one anyway and was the same, you'd think would be cheaper. Price was the same without boba, disappointing. Boba Cha that don't have boba...
I like everyone there The manager is nice, the girl with the colored hair is nice and yeah... My favorite drink there is definitely the honeydew milk tea, yall need to try it.. or drink it, it's good as hell
First off, I was lied to several times. The menu clearly lists smoothies in size medium and large. The girl working on May 11 approximately 245 pm said they only came in size large. Fine, the price was only $.75 more. When she was taking the order, she lied again and said it came with lychee, I said I really didn't want that, she said it comes with it for free, so I asked if I could choose something else and she said ok. When it came time to pay, the total was over $7. In reading others negative reviews, you have to pay for any toppings like boba etc...so it all makes sense why I paid so much. The menu price lists $5.75 for a large smoothie. The worker lied to me to upsell me into something I didn't even want. Will not be coming back and will most likely dispute the additional charges on my credit card! ********I just read the review posted right under mine and yes, I was totally ripped off on may 11. I was up sold a larger drink and up sold toppings. Will definitely be contacting my credit card company. This is bad business.
Restaurantji Recommends
MY DRINK WAS WORTH IT. Amazing I had the peach smoothie with Lychee Jelly and it was fantastically refreshing and a awesome yummy drink to sip as I walked through the mall. I drank ever last sip.^_^ I definitely will be ordering this same drink next time. It was perfect. As I ordered then waited for my order these young girls passed us by and were telling their friends dont buy from here it doesnt taste good... I dont know what they were talking about it was fantastic! Dont knock this spot if you aren't a fan of the usual boba I suggest trying the smoothie and adding some Lychee Jelly! It's more like a SLUSHIE!! As for me the medium is big enough but I know as the seasons get hotter LARGE FOR ME will be sooo much better and I'll get a double of the Jelly. Hehe. Try it!
I had dropped into Pearlridge the other afternoon and decided to treat myself to a cool drink. I knew this place was there and headed over. If you haven't been to this side of Pearlridge, Boba Cha sits near the escalators on the second of three floors, this floor being the main one. This was my first time visiting so I went with the Classic Milk Tea, the first one listed on the menu. You have choices to add boba, jelly, etc but for now I stuck with what's in the name, boba. Plus, they are fun to drink. Since I was the only one there, my order came out real quick and it was delicious! Not too sweet with a tea flavor and the boba had a good texture to it. I have experienced another place a while ago where the boba was actually mushy, probably overcooked. I will be back to try some of the others soon..
yummy boba
The matcha milk tea was delicious and all the workers were super friendly! Will definitely be coming back
#36 for 2021 Superb customer service from cashier to worker that made my drink. Ordering was a breeze. Didn't have to give a sweetness percentage. Surprised my lychee green tea with boba was done in less than a minute. Gave four stars for slightly harder than chewy boba.