I decided to use the app for the first time. I ordered when I was in Kapolei. I drove in expecting maybe less than a 10 minute wait since I called and was told my food was dropped and will be ready in 20 minutes. Well it wasn’t ready. I’m here and they are telling me another 25-30 minute wait. If you can’t math that’s 45 to over an hour wait for our damn food. We literally used our last money to pay for this meal and it’s already deducted from our account!!!!! This location is losing so damn much money. Just sitting here I seen 5 cars leave because they don’t have freakin chicken. It’s the one thing they specialize in. Like pizza hut with no pizza!!!This isn’t the first time this has happened. What’s going on? Makaha is better but the app didn’t give me that location as an option. We should have been given gift cards for the inconvenience or a partial refund for wasting my damn time.
Atmosphere: 1
Food: 1
Service: 1
Jared Wynne Padron
Nice crew, but dated facilities. They are using the drive-thru cashier to accommodate customers dining in. It was so hot inside it had no AC, I wanted to eat inside but I just ate outside under the bus stop shade instead it was more cooler. I guess KFC Waianae is for people who drive-thru only, just like any other fast-food restaurants in the area.
Atmosphere: 2
Food: 3
Service: 4
Recommended dishes: Chicken Sandwich
Tom
A miracle in the Christmas! We drove about an hour to find an opening restaurant and here it is!
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Fried Chicken
Steven R.
So slow service and they take so long to make the food the place looks so gloomy and sad even the employees look miserable
Jen Z
Alex the dummy shorted us a piece of chicken. Then added no straws. Moral of the story please thoroughly check you order before you drive away from these clowns
Miguel G.
Went and ordered 2 16 pc. Family Bucket Meals this past Friday evening.Utilized the drive-thru. The order didn't take too long. The woman at the window was very nice and helpful. I would definitely return and recommend this location to anyone!
Sheldon Y.
Had a craving for fried chicken but didnt want to do all the work ourselves. KFC Waianae is small but very nice on the inside. Since they remade the inside it's super clean and the a/c works very well. Our order was taken quickly and food came out in a timely manner. Everything was correct! Drive-thru was packed at the time so it was a very nice surprise. We have to come back again
Pamela Beauford
Awesome place to dine in and drive thru etc...Kid-friendliness: It's comfortable and dine in too.Parking: About 10 parking stalls.Wheelchair accessibility: Easy access to enter and exit.
KFC-Waianae just received a new coat of paint on their building. I'm assuming to attract more customers. Looks nice, but they should have used that money to get more product, and to train their employees.This is KFC (Kentucky Fried Chicken!!) Why is it they don't have chicken ready or available?? The employee informed me that they don't have chicken breast or wings!! There is also going to be a 5 min wait, if I want chicken tenders. I waited, because my kids needed to eat dinner. Paid $33 for 12 chicken tenders. (Unbelievable prices)The only good thing about my experience here is that the chicken tenders were fresh.Just to wait for your order is ridiculous. Mind you, this place was not even busy. Prices are unbelievable!! Honestly, this is the LAST time I will be coming here.It will be worth the drive to POPEYE'S in Waipahu or Schoefield!! What a disappointment this KFC Waianae is.....
Carolyn
KFC-Waianae just received a new coat of paint on their building. I'm assuming to attract more customers. Looks nice, but they should have used that money to get more product, and to train their employees.This is KFC (Kentucky Fried Chicken!!) Why is it they don't have chicken ready or available?? The employee informed me that they don't have chicken breast or wings!! There is also going to be a 5 min wait, if I want chicken tenders. I waited, because my kids needed to eat dinner. Paid $33 for 12 chicken tenders. (Unbelievable prices)The only good thing about my experience here is that the chicken tenders were fresh.Just to wait for your order is ridiculous. Mind you, this place was not even busy. Prices are unbelievable!! Honestly, this is the LAST time I will be coming here.It will be worth the drive to POPEYE'S in Waipahu or Schoefield!! What a disappointment this KFC Waianae is.....
Atmosphere: 1
Food: 3
Service: 2
paul brown
There's a reason why this place always looks empty of customers. Stopped here for a family bucket meal to have a beach picnic they don't offer plates, napkins and had to beg for extra ketchup was told 5packets per family meal any extra was 25 cents per packet. This was the worse service on oahu. Staff very
Atmosphere: 1
Food: 3
Service: 1
Angelina Torres
Good❣️ PeopleGreat ? FoodWonderful Chill place for Appetite fulfillment.?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crispy Colonel Box
Tamra Castro
Friendly; fast service and food was good ?..not greasy
I decided to use the app for the first time. I ordered when I was in Kapolei. I drove in expecting maybe less than a 10 minute wait since I called and was told my food was dropped and will be ready in 20 minutes. Well it wasn’t ready. I’m here and they are telling me another 25-30 minute wait. If you can’t math that’s 45 to over an hour wait for our damn food. We literally used our last money to pay for this meal and it’s already deducted from our account!!!!! This location is losing so damn much money. Just sitting here I seen 5 cars leave because they don’t have freakin chicken. It’s the one thing they specialize in. Like pizza hut with no pizza!!!This isn’t the first time this has happened. What’s going on? Makaha is better but the app didn’t give me that location as an option. We should have been given gift cards for the inconvenience or a partial refund for wasting my damn time.
Atmosphere: 1
Food: 1
Service: 1
Nice crew, but dated facilities. They are using the drive-thru cashier to accommodate customers dining in. It was so hot inside it had no AC, I wanted to eat inside but I just ate outside under the bus stop shade instead it was more cooler. I guess KFC Waianae is for people who drive-thru only, just like any other fast-food restaurants in the area.
Atmosphere: 2
Food: 3
Service: 4
Recommended dishes: Chicken Sandwich
A miracle in the Christmas! We drove about an hour to find an opening restaurant and here it is!
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Fried Chicken
So slow service and they take so long to make the food the place looks so gloomy and sad even the employees look miserable
Alex the dummy shorted us a piece of chicken. Then added no straws. Moral of the story please thoroughly check you order before you drive away from these clowns
Went and ordered 2 16 pc. Family Bucket Meals this past Friday evening.Utilized the drive-thru. The order didn't take too long. The woman at the window was very nice and helpful. I would definitely return and recommend this location to anyone!
Had a craving for fried chicken but didnt want to do all the work ourselves. KFC Waianae is small but very nice on the inside. Since they remade the inside it's super clean and the a/c works very well. Our order was taken quickly and food came out in a timely manner. Everything was correct! Drive-thru was packed at the time so it was a very nice surprise. We have to come back again
Awesome place to dine in and drive thru etc...Kid-friendliness: It's comfortable and dine in too.Parking: About 10 parking stalls.Wheelchair accessibility: Easy access to enter and exit.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken, Chicken Tenders
Great KFC. Everyone does a great job. Mahalo
Atmosphere: 5
Food: 5
Service: 5
Food delish CS excellentKid-friendliness: No patience for small kidsParking: Drive thru or hcap n reg parking freeWheelchair accessibility: Diffently
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
KFC-Waianae just received a new coat of paint on their building. I'm assuming to attract more customers. Looks nice, but they should have used that money to get more product, and to train their employees.This is KFC (Kentucky Fried Chicken!!) Why is it they don't have chicken ready or available?? The employee informed me that they don't have chicken breast or wings!! There is also going to be a 5 min wait, if I want chicken tenders. I waited, because my kids needed to eat dinner. Paid $33 for 12 chicken tenders. (Unbelievable prices)The only good thing about my experience here is that the chicken tenders were fresh.Just to wait for your order is ridiculous. Mind you, this place was not even busy. Prices are unbelievable!! Honestly, this is the LAST time I will be coming here.It will be worth the drive to POPEYE'S in Waipahu or Schoefield!! What a disappointment this KFC Waianae is.....
KFC-Waianae just received a new coat of paint on their building. I'm assuming to attract more customers. Looks nice, but they should have used that money to get more product, and to train their employees.This is KFC (Kentucky Fried Chicken!!) Why is it they don't have chicken ready or available?? The employee informed me that they don't have chicken breast or wings!! There is also going to be a 5 min wait, if I want chicken tenders. I waited, because my kids needed to eat dinner. Paid $33 for 12 chicken tenders. (Unbelievable prices)The only good thing about my experience here is that the chicken tenders were fresh.Just to wait for your order is ridiculous. Mind you, this place was not even busy. Prices are unbelievable!! Honestly, this is the LAST time I will be coming here.It will be worth the drive to POPEYE'S in Waipahu or Schoefield!! What a disappointment this KFC Waianae is.....
Atmosphere: 1
Food: 3
Service: 2
There's a reason why this place always looks empty of customers. Stopped here for a family bucket meal to have a beach picnic they don't offer plates, napkins and had to beg for extra ketchup was told 5packets per family meal any extra was 25 cents per packet. This was the worse service on oahu. Staff very
Atmosphere: 1
Food: 3
Service: 1
Good❣️ PeopleGreat ? FoodWonderful Chill place for Appetite fulfillment.?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crispy Colonel Box
Friendly; fast service and food was good ?..not greasy