The young man was very nice and muscular. He work so hard. I only see him on the floor he was very fast and efficient. Also have a great consumer service. Great job young man I hope you go far
Josh S.
Very disappointed. This shop is inside of a food court. Listed to close at pm, but instead closes at 8pm. Employee said "the google is wrong"
A C.
jan12, 2024 yea i didn't get their names but the two staff esp the younger one gave us a 5star service, hospitality and aloha. definitely made us feel sooo special, put a smile on our faces and warmed our hearts. we had questions she answered politely and offered alternative without being pushy. mahalo and more power
Melody P.
Good service delicious blizzard! Plenty of seats to eat. Food court setting. Did an online order and got it right away.
Dawgyo D.
I had a great time at Dairy Queen in Waikoloa. The kind cashier named Pearl helped me with my order in a professional way. My order was a oreo blizzard and they made it quick. It was a delicious, cold, refreshing desert! Even the inside was a warm welcome! I would tell my friends, family and others to come here!
Annie M.
Suppose to be open... it's almost 1pm and they have it gated up... When it shows they should be open.. super sad kids
Tomomi S.
What can I say? This is a nation wide food chain, in a food court, in Hawaii. I can't believe other low rate reviews based on the price! I've been living in Hawaii for over 3 years now and seen other DQ on the island closing. Yes, the price feels outrageous, but please stop by at the local grocery store. A gallon of milk is $8 in Hawaii. Now a dozen of eggs are $10+! Almost all the items used at DQ have to come from the mainland, and the refrigeration... electricity is expensive on the island too. All that said, I'd imagine it is impossible to keep the as price as low as other locations. Peoples here work hard and our milkshakes are cold, thick and tasty. Good ole cold treats in hot days in Hawaii.
Inverleith F.
After seeing a movie at the theater I walked through the food court and spied a classic fast food stand in Dairy Queen. After shockingly see the prices I nonetheless got a dipped cone.While still classic with the crispy chocolate shell and creamy vanilla soft ice cream, it's really hard to justify $5.99 for a cone. This is nothing to do with the employees, it is what it is. They need to talk to corporate and get their help.They have competition right out their door which make it not easy. I would have loved an OJ too but not at over $6 for a small size.Regardless, this is a classic treat that everyone should have to buy a dipped cone and OJ and support the local owners.
Carolina T.
Went to get a smoothie and was waiting on line at 6:45. Don't have enough staff; only one person working. The smoothies closed at 7 and when I went to order, it was past 7 because I waited so long. The lady refused to simply turn the machine on to make me a smoothie since I had been waiting 15 minutes for it. She told me she was watching me and I was not there before 7 but I was and she knew it too. Terrible customer service. You never do that to a customer.
Luke S.
Avoid! They're out of half of the ingredients and the employee was making a tik tok or something when we came up and couldn't bother to look up. On top of being out of chocolate ice cream, strawberry topping and horrible service the mini blizzard is $8.99. I know Hawaii prices are higher but it's criminal especially when there's an awesome family owned shaved ice place a stone throw away. Once again avoid!!!
First off this location is open even though Yelp notes it as closed! Nothing better than the peanut buster parfait. Go to treat while we are on the Big Island.
Chris H
OMG kinda expensive but oh so good!
Chris Pingree
OMG $8 for a small Orange Julius? I know it's Hawaii but come on.
Drizza N.
They are open!! Awesome place to come every time we visit the Waikoloa. Friendly and fun!! It says they are closed but they are here!!!
Allan Jay “THE ALOHA GUY” Garcia
Aloha! Sweet drinks to cure diabetes. This place hits the spot. Come on over and let’s have some desserts after a busy day at work
The young man was very nice and muscular. He work so hard. I only see him on the floor he was very fast and efficient. Also have a great consumer service. Great job young man I hope you go far
Very disappointed. This shop is inside of a food court. Listed to close at pm, but instead closes at 8pm. Employee said "the google is wrong"
jan12, 2024 yea i didn't get their names but the two staff esp the younger one gave us a 5star service, hospitality and aloha. definitely made us feel sooo special, put a smile on our faces and warmed our hearts. we had questions she answered politely and offered alternative without being pushy. mahalo and more power
Good service delicious blizzard! Plenty of seats to eat. Food court setting. Did an online order and got it right away.
I had a great time at Dairy Queen in Waikoloa. The kind cashier named Pearl helped me with my order in a professional way. My order was a oreo blizzard and they made it quick. It was a delicious, cold, refreshing desert! Even the inside was a warm welcome! I would tell my friends, family and others to come here!
Suppose to be open... it's almost 1pm and they have it gated up... When it shows they should be open.. super sad kids
What can I say? This is a nation wide food chain, in a food court, in Hawaii. I can't believe other low rate reviews based on the price! I've been living in Hawaii for over 3 years now and seen other DQ on the island closing. Yes, the price feels outrageous, but please stop by at the local grocery store. A gallon of milk is $8 in Hawaii. Now a dozen of eggs are $10+! Almost all the items used at DQ have to come from the mainland, and the refrigeration... electricity is expensive on the island too. All that said, I'd imagine it is impossible to keep the as price as low as other locations. Peoples here work hard and our milkshakes are cold, thick and tasty. Good ole cold treats in hot days in Hawaii.
After seeing a movie at the theater I walked through the food court and spied a classic fast food stand in Dairy Queen. After shockingly see the prices I nonetheless got a dipped cone.While still classic with the crispy chocolate shell and creamy vanilla soft ice cream, it's really hard to justify $5.99 for a cone. This is nothing to do with the employees, it is what it is. They need to talk to corporate and get their help.They have competition right out their door which make it not easy. I would have loved an OJ too but not at over $6 for a small size.Regardless, this is a classic treat that everyone should have to buy a dipped cone and OJ and support the local owners.
Went to get a smoothie and was waiting on line at 6:45. Don't have enough staff; only one person working. The smoothies closed at 7 and when I went to order, it was past 7 because I waited so long. The lady refused to simply turn the machine on to make me a smoothie since I had been waiting 15 minutes for it. She told me she was watching me and I was not there before 7 but I was and she knew it too. Terrible customer service. You never do that to a customer.
Avoid! They're out of half of the ingredients and the employee was making a tik tok or something when we came up and couldn't bother to look up. On top of being out of chocolate ice cream, strawberry topping and horrible service the mini blizzard is $8.99. I know Hawaii prices are higher but it's criminal especially when there's an awesome family owned shaved ice place a stone throw away. Once again avoid!!!
Restaurantji Recommends
First off this location is open even though Yelp notes it as closed! Nothing better than the peanut buster parfait. Go to treat while we are on the Big Island.
OMG kinda expensive but oh so good!
OMG $8 for a small Orange Julius? I know it's Hawaii but come on.
They are open!! Awesome place to come every time we visit the Waikoloa. Friendly and fun!! It says they are closed but they are here!!!
Aloha! Sweet drinks to cure diabetes. This place hits the spot. Come on over and let’s have some desserts after a busy day at work