Jersey Mike's Subs

52 Maui Lani Pkwy #3100, Wailuku
(808) 244-1144

Recent Reviews

Rachel Jackson

Great!!

Atmosphere: 5

Food: 5

Service: 5

Adam V

Great food, reasonable prices. There's a great promo right now for a free sub but somehow it seems the employees had NO IDEA what it was when I asked about it. They just kept going on about earning stars with every order.

Atmosphere: 5

Food: 5

Service: 4

Julia Marzo

If it wasn't for Elena who I think might have been new. But I'm not sure who was so very sweet with a big smile on her face and very, very helpful. It would have been a worse review. The only reason I'm leaving a review is because the tall Asian gentleman that she was working with was a sourpus grouchy unhelpful. Really, I would not want someone like that working for me, that's for sure.Thank you, Elena for making a decent experience.As usual, the food is so fresh and delicious. Unfortunately a grouchy person can put a damper on that

Atmosphere: 5

Food: 5

Service: 3

Danny Ornelas

Was rude as soon as I walked in the door.

Atmosphere: 1

Service: 1

Clay Mariano

If you are hungry, this is a real footlong sandwich. Portions of meat are pretty good, some places has more vegetables than meat.Vegetarian options: You create your own veggie sandwich

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Big Kahuna Cheese Steak

Melanie M.

Purchased a sandwich on 11/30/23. Lettuce was brown and tomato was sitting in its juices. Very unappetizing! Employees look really grumpy and weren't pleasant at all. A lady in front of me just wanted to pick up her online order and the employee ignored her until I said that she just wanted her sandwich which was on the counter. No thank you or any type of greeting.

Melanie Motchenbacher

Awesome sandwiches and they have gluten free options.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Surf and Turf Cheese Steak Sandwich

DiAnn A.

The food is ample and fresh, and made to order with many pick up times available. They offer gluten free roll and it was good on this, though as with any gluten free bread it was fragile. Service was courteous and prompt. It's a sandwich shop so it looks like one. It was clean and efficient.

Chelsie Fletcher

It’s our weekly Ross Tuesday shopping adventure & we worked up an appetite wandering the isles. The three of us ended up picking Jersey Mike’s Subs thinking a sandwich would be quick & perfect for lunch. It was noon when we arrived. There were a few customers already working on getting their sandwiches made. A couple walked in behind us but we let them go ahead while we waited for our driver to park. Once she came in we were next in line to order & the lunch rush line started to form behind us leading to the door. The lady writing down our order didn’t seem very friendly & was more interested in rushing the orders just to get the line down. When it was my turn to order I asked for a mini number 10 tuna fish sandwich on rosemary Parmesan bread. She asked if there were any other sandwiches & I asked if I could do mikes way plus add banana peppers before she cut me off. She said she was just writing down our order & the girls on the line will take my sandwich requests. So I said ok & we all waited for our sandwiches to start being made. It looked like some people may have been training so the sandwiches got backed up. The people behind us ended up getting their orders first. The person in our group paid before our orders were completed. Except when the lady came to help finish our sandwiches I started to tell her again that I wanted it mikes way but to also add banana peppers, bacon, cheese & avocado. She said that was extra & she should have gotten that in the beginning of our order because she didn’t charge us for it. I said I tried to tell you in the beginning but you were rushing our order saying the line would handle it. Overall it was just an uncomfortable experience. Even the couple behind me didn’t know what to say other then at least the sandwich looks like it will be tasty enough to make up for the awkward interaction.Pro tip: If you want to enjoy your Jersey Mike’s experience I’d recommend not going during their lunch or dinner rush. Or just have someone else pick up your order so you don’t have to go through that hassle. Phone or online orders might make the whole ordering process easier too.Good luck,XOXO,ChelsieFletcher

Atmosphere: 3

Food: 5

Service: 1

Chelsie F.

It's our weekly Ross Tuesday shopping adventure & we worked up an appetite wandering the isles. The three of us ended up picking Jersey Mike's Subs thinking a sandwich would be quick & perfect for lunch. It was noon when we arrived. There were a few customers already working on getting their sandwiches made. A couple walked in behind us but we let them go ahead while we waited for our driver to park. Once she came in we were next in line to order & the lunch rush line started to form behind us leading to the door. The lady writing down our order didn't seem very friendly & was more interested in rushing the orders just to get the line down. When it was my turn to order I asked for a mini number 10 tuna fish sandwich on rosemary Parmesan bread. She asked if there were any other sandwiches & I asked if I could do mikes way plus add banana peppers before she cut me off. She said she was just writing down our order & the girls on the line will take my sandwich requests. So I said ok & we all waited for our sandwiches to start being made. It looked like some people may have been training so the sandwiches got backed up. The people behind us ended up getting their orders first. The person in our group paid before our orders were completed. Except when the lady came to help finish our sandwiches I started to tell her again that I wanted it mikes way but to also add banana peppers, bacon, cheese & avocado. She said that was extra & she should have gotten that in the beginning of our order because she didn't charge us for it. I said I tried to tell you in the beginning but you were rushing our order saying the line would handle it. Overall it was just an uncomfortable experience. Even the couple behind me didn't know what to say other then at least the sandwich looks like it will be tasty enough to make up for the awkward interaction.Pro tip: If you want to enjoy your Jersey Mike's experience I'd recommend not going during their lunch or dinner rush. Or just have someone else pick up your order so you don't have to go through that hassle. Phone or online orders might make the whole ordering process easier too.Good luck,XOXO,ChelsieFletcher

Travis Guthrie

A great sub that will make you never go back to Subway. Meat was stacked so thick, could barely get my jay over the sandwich.Vegetarian options: Veggie subs and salads.Kid-friendliness: Casual sub shop, kids menu.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Italian Hoagie, Club Supreme

Josh Wilson

Nice, clean sandwich shop. Sandwiches were good.

Brian S.

We went there on the Fourth of July to get some food before I knew what I wanted and we were a little crunched for time, but the person that took my order, who seem like they were a supervisor simply would not make my sandwich first, and had to wait until my partner made her decision, she was not helpful making any suggestions or ask me any questions just sitting there holding her order sheet. This was off putting it was not busy. The place is clean and organized like a franchise restaurant tents to be. I had a hot beef and pepper and onion sandwich when it was finally done I thought I might be able to get some extras on it. I guess the hot sandwiches aren't eligible for jalapeños or other items, and this disappointing. I think that's the benefit of going to a place like this. The food was what I expected it to be nothing more nothing less the the the vibe of the person who took my order was kind of off-putting and bureaucratic they follow their playbook, but I think they're playbook could improve.

Anela B.

Been there since it's opened .. it was good ..it's been going down hill with the portions ,cheap. Went in a few days ago the guy made the best tuna sub . Then went in tonight was the worst ,bread was over cooked , the girl with glasses behind the counter was scrimping on the tuna . Need to keep it consistent . So disappointed .

Marri G.

Love this Jersey Mikes! Gluten free is always taken serious! Highly recommend getting a Giant and saving the rest for later! So yummy! I always get the cheesesteak!

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