Dunkin'

3053 8th St SW #100, Altoona
(515) 967-4066

Recent Reviews

Kevin Birkhofer

The person behind the counter was not having a good day...

Atmosphere: 4

Food: 5

Service: 3

Recommended dishes: Sausage Egg and Cheese, Munchkins Donut Hole Treats

Amanda Omann

Absolutely the rudest encounter I've ever experienced at a drive thru. Whoever was working the drive thru today needs a different job. Not only did she make it clear she was annoyed with simply taking a simple order, she would interrupt me with "anything else". Absolute trash customer service.

Service: 1

Ashley Van Dorin

I have been going to this Dunkin for years and it’s slowly been on a decline in my opinion. My order has been wrong almost every time I go and the staff are either half asleep or agitated you are there. Very unpleasant.

Atmosphere: 3

Food: 3

Service: 1

Shane Bennett

Iced coffee, no cream or sugar every day, or I can't wake up.

Service: 5

Will Upper

They kept canceling the interview I had scheduled 20 minutes before it was supposed to happen. I tried calling them and the phone rang and rang and no one came to pick it up. This Dunkin’ Donuts is very lazy and unprofessional.

Service: 1

Tammy Tilton-Gajewski

We are Dunkin Addicts, and have been to many on our journey from New York to California and this singlehandedly was the best. The food was fresh and not thrown together, the coffees were excellently made. Whoever was working Sunday morning, January 28th, 2024 around 9am, shout out to you if you're reading this. You're the ? my friend. And manager or owner, if you're reading this please recognize this/these employee/s. ❤️

Atmosphere: 5

Food: 5

Service: 5

Christofer Lothe

Open early and always ready to take your order. Quick as

Atmosphere: 5

Food: 5

Service: 5

Michael M.

Stopped in at 8am and left before ordering. One customer in front of me waiting to order and when employee stepped to the register to take order they said nothing. No acknowledgement of the presence of a customer, no greeting, nothing but a look of resentment - a sentiment that all of the employees shared.

Christian “Christian” Bigelow

Look, I don't like coffee. I go here cuz my girlfriend likes it. The employees that have given us our orders always look like they belong on the Warp Tour, which is kinda dope. They definitely still listen to Yellow Card. Kinda a vibe. Nose piercings are cool. Can I pet that dog?

Atmosphere: 3

Food: 3

Service: 3

keyla smith

The place was awful not only did they mess up my order, but the mocha frozen coffee was terrible it tasted like water. Additionally, they charged me $1 for a pup cup. Other places don’t charge for a pup cup that’s ridiculous never coming here again. The powdered ball donuts were somewhat hard.? DONT WASTE YOUR MONEY HERE!!!!!!!

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Donuts

Starr Vega

On 09/23 my family and I left Adventureland at 6:53pm and I knew I would need a coffee to make the 3+ hour drive home. I looked up the nearest Dunkin and seen it was 3 minutes away and closed at 7pm. We pulled into the drive thru at 6:57pm and I was so relieved that it was still open. I know towards the end of a shift and at closing time the day catches up to a person and it's easy to view customers as inconvenient, which was what I was worried about being "that person" ordering at the last minute. The girls got my coffee made quickly and professionally despite it being seconds before closing, and I greatly appreciated the good customer service I received!

Atmosphere: 5

Food: 5

Service: 5

Mallory D.

drive thru girl working during 11:30ish not nice responding rudely. Sounds like she doesn't want to be working

Dan Cunningham

They was grouchy because I came 15 min before close.

Service: 2

Rykin Belden

Music was so loud you couldn’t hear the what they were asking you and what orders they were calling out. Service was slow. I waited for 35 minutes for something that should have been ready when I got there as I ordered through the app.

Atmosphere: 1

Food: 1

Service: 1

Josie

What is the point of making a mobile order when I have to tell the cashier what I ordered? I’ll stick to scooters coffee and caribou

Atmosphere: 1

Food: 3

Service: 1

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