Can't give less or negative. Workers seem more interested in their conversation than helping people. 1:30 pm on Friday 4/12th. Don't stop unless you have loads of extra time to wait.
Atmosphere: 1
Service: 1
Mary Williams
Very friendly woman at the order station that was delightful. The coffee oat milk mocha was so delicious. I hop they keep up the good service and quality.
Atmosphere: 5
Food: 5
Service: 5
Drew Kempen
If only negative stars were an option... Breakfast sandwich was so hard, dry, flavorless with the nastiest bacon ever. Straight to trash in one bite.
Food: 1
Samantha Colin
Very rude staff, can’t believe this treatment is acceptable.
Atmosphere: 1
Food: 1
Service: 1
The Simpson
The coffee is always solid for aiport coffee. The C-gate has pathetically bad customer service, every, single, time.
Atmosphere: 1
Food: 4
Service: 1
Caroline Williams
We stopped at the Friedrichs in the DSM Airport. There was who I assume to be a manager standing at the register counting a drawer. My daughter and I literally stood there for 5 minutes before she spoke one word to us. I then asked if they had any sausage sandwiches coming out since there weren't any in the warmer. She said frantically that she'd have to check the oven, which she never did. She asked if we wanted anything else and I said "yes". She then said with an attitude "Well, what?!". We ordered our drinks, them she snatched my card from my hand for the payment. I gave a little laugh in disbelief and she asked if she'd done anything wrong. WOW! Had she simply greeted us upon arrival, we would have been fine waiting while she finished counting. But to top that off, HORRIBLE customer service. She was also snippy with the poor girl who was stuck working with her.
Service: 1
Braden
Food is mediocre and way overpriced. It does open early and is unfortunately one of the very limited options at Des Moines International Airport.
Atmosphere: 2
Food: 2
Service: 2
Bhavin Shah
Echoing other reviews. Extremely rude employees. Not sure why, there were two people in line. Unfortunately they have the coffee monopoly at DSM airport. Iced vanilla latte was subpar at best.
Atmosphere: 1
Food: 2
Service: 1
Parsia Dash
Great place with great espresso. I ordered the large espresso and it came out fantastic.Prices are also very good.
Atmosphere: 5
Food: 5
Service: 5
Nintendo Zelda
I have waited 15 minutes and counting for a basic iced coffee. It’s not even busy there was only two ppl in front of me
Decent coffee here. Just packaged creamer for your coffee.
Charles Hawkins
Awesome along with great prices.
Amber Cervantes
Staff was beyond rude. A line started to form on one side of the barrier prior to opening. Staff that were working at the front counter preparing to open never said a word to redirect the line. A second line began to form at the other end of the barrier. At opening time, one of the staff came out and opened the opposite end of the barrier to allow entrance. The people in the original line began questioning why we weren't being helped first when we had been in line way before the other group. The girl that worked there said, oh well, this is where the line starts everyday, like we should just know that. There was no sign indicating where the line starts. If there had been any other food options open at 4:30 a.m. I would've went somewhere else.
ammu gowthaman
Employees here do not even know the difference between a Mocha and a chocolate drink.
Elika Korhonen
Quick service, great staff, and good prices. I ordered an americano and it was delicious. Will definitely visit again.
Can't give less or negative. Workers seem more interested in their conversation than helping people. 1:30 pm on Friday 4/12th. Don't stop unless you have loads of extra time to wait.
Atmosphere: 1
Service: 1
Very friendly woman at the order station that was delightful. The coffee oat milk mocha was so delicious. I hop they keep up the good service and quality.
Atmosphere: 5
Food: 5
Service: 5
If only negative stars were an option... Breakfast sandwich was so hard, dry, flavorless with the nastiest bacon ever. Straight to trash in one bite.
Food: 1
Very rude staff, can’t believe this treatment is acceptable.
Atmosphere: 1
Food: 1
Service: 1
The coffee is always solid for aiport coffee. The C-gate has pathetically bad customer service, every, single, time.
Atmosphere: 1
Food: 4
Service: 1
We stopped at the Friedrichs in the DSM Airport. There was who I assume to be a manager standing at the register counting a drawer. My daughter and I literally stood there for 5 minutes before she spoke one word to us. I then asked if they had any sausage sandwiches coming out since there weren't any in the warmer. She said frantically that she'd have to check the oven, which she never did. She asked if we wanted anything else and I said "yes". She then said with an attitude "Well, what?!". We ordered our drinks, them she snatched my card from my hand for the payment. I gave a little laugh in disbelief and she asked if she'd done anything wrong. WOW! Had she simply greeted us upon arrival, we would have been fine waiting while she finished counting. But to top that off, HORRIBLE customer service. She was also snippy with the poor girl who was stuck working with her.
Service: 1
Food is mediocre and way overpriced. It does open early and is unfortunately one of the very limited options at Des Moines International Airport.
Atmosphere: 2
Food: 2
Service: 2
Echoing other reviews. Extremely rude employees. Not sure why, there were two people in line. Unfortunately they have the coffee monopoly at DSM airport. Iced vanilla latte was subpar at best.
Atmosphere: 1
Food: 2
Service: 1
Great place with great espresso. I ordered the large espresso and it came out fantastic.Prices are also very good.
Atmosphere: 5
Food: 5
Service: 5
I have waited 15 minutes and counting for a basic iced coffee. It’s not even busy there was only two ppl in front of me
Restaurantji Recommends
Decent coffee here. Just packaged creamer for your coffee.
Awesome along with great prices.
Staff was beyond rude. A line started to form on one side of the barrier prior to opening. Staff that were working at the front counter preparing to open never said a word to redirect the line. A second line began to form at the other end of the barrier. At opening time, one of the staff came out and opened the opposite end of the barrier to allow entrance. The people in the original line began questioning why we weren't being helped first when we had been in line way before the other group. The girl that worked there said, oh well, this is where the line starts everyday, like we should just know that. There was no sign indicating where the line starts. If there had been any other food options open at 4:30 a.m. I would've went somewhere else.
Employees here do not even know the difference between a Mocha and a chocolate drink.
Quick service, great staff, and good prices. I ordered an americano and it was delicious. Will definitely visit again.