Visited from South Africa, sorry to see Penny wasn’t working that day ? the food was delicious but the portions ginormous! Highly recommend sharing and rather choosing two options as opposed to 4 “starters” which is what we did. The Caesar salad was my favourite and would definitely go back for that, and a slice of cheesecake. The wontons were also yummy, but next time I’d like to eat the cake there and not take it away.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheesecake
Stephanie J
Parking: It is located in the mall, so parking is challengingWheelchair accessibility: It is difficult to get in directly to the restaurant without assistance from someone else due to no automatic doors. I recommend entering from the mall.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheesecake
Trenton Johnson
Was very busy, wait time was okay, had to wait a little longer than normal for refills. Overall good experience though!
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Very Cherry Ghirardelli Chocolate Cheesecake
Douglas Terrel
I didn't rate the food as we never made it past the hostess. Sign in at 6:50pm, got told it'll be 50 minutes. 70 minutes later, told it's going to be another 20. 10 minutes after that deadline had passed, I got told there's still 3 in front of me, so another 20 minutes. At this point, it's almost 9pm, and looking like we won't be able to eat dinner until close to 10pm, so we bounced and ate at the food court. I won't be coming back. We witnessed so much incompetence while waiting for close to 2 hours that it was appalling.
Service: 1
Brandon Williams
Sat at the bar, she was great although I didn't catch her name. Truffle Honey Chicken was amazing. Best expresso martini I've ever had.
Atmosphere: 5
Food: 5
Service: 5
Vicktoria Florecer
Had an amazing experience in the Des Moines location today. Every employee was kind and had a smile, those I spoke with were engaging in the conversation and truly had warm energy which spoke volumes of the culture in the location. I was very impressed by the manager Zach. It is clear that things are run well in the restaurant and it's refreshing to see.
Atmosphere: 5
Food: 5
Service: 5
Andrea Arkland
It’s not every day that you get a waitress who goes above and beyond to make your dinning experience amazing. My husband and I have been here to eat several times (only on special occasions as it is a little expensive) but we have never had an experience like the one last night. Our waitress Skyler not only provided excellent service with a kind and cheerful demeanor she also offered to take our pictures, made us a special congratulations dessert, and more. If I could request Skyler to be our waitress every time I totally would. Someone needs to give this girl a raise because she definitely went above and beyond to make our night special.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Cheesecake
Erick Custis
I placed an order online for delivery, when I received my meal.....NO SILVERWARE! POOR COSTUMER
Atmosphere: 1
Food: 1
Service: 1
Shannon Baity
Great place for a family to get together. Food is always great!
The to go Employee was so rude I thought I was on the phone with
Atmosphere: 1
Service: 1
Thomas Herzmann
Great dining experience as usual. Ruby did a great job. Also, the young man that was clearing tables was keeping up and doing a great job too!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheesecake
Amy Gillum
Started with the perfect drink called the, “Georgia Peach”, followed with the avocado egg rolls as an appetizer, and margarita flatbread for the main course, ending with the banana cream cheesecake! My son also had the cheeseburger which he said was great! Everything was delicious!Vegetarian options: As a vegetarian, I always find something delicious to eat when dining at Cheesecake Factory! There are plenty of vegetarian items to choose from!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Avocado Eggrolls, Cheesecake
Kerri Hodges
Enjoy the food creativity and the flavors that are consistently part of the brand.
Ruth Fortune
Dined in. Only waited about 40 minutes for a table. Not bad for 7 on a Saturday night. Food was wonderful. Our waitress was kind and cheerful. We were very
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Skinnylicious Chicken Pasta, Bistro Shrimp Pasta, Little House Salad, Cheesecake
Visited from South Africa, sorry to see Penny wasn’t working that day ? the food was delicious but the portions ginormous! Highly recommend sharing and rather choosing two options as opposed to 4 “starters” which is what we did. The Caesar salad was my favourite and would definitely go back for that, and a slice of cheesecake. The wontons were also yummy, but next time I’d like to eat the cake there and not take it away.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheesecake
Parking: It is located in the mall, so parking is challengingWheelchair accessibility: It is difficult to get in directly to the restaurant without assistance from someone else due to no automatic doors. I recommend entering from the mall.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheesecake
Was very busy, wait time was okay, had to wait a little longer than normal for refills. Overall good experience though!
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Very Cherry Ghirardelli Chocolate Cheesecake
I didn't rate the food as we never made it past the hostess. Sign in at 6:50pm, got told it'll be 50 minutes. 70 minutes later, told it's going to be another 20. 10 minutes after that deadline had passed, I got told there's still 3 in front of me, so another 20 minutes. At this point, it's almost 9pm, and looking like we won't be able to eat dinner until close to 10pm, so we bounced and ate at the food court. I won't be coming back. We witnessed so much incompetence while waiting for close to 2 hours that it was appalling.
Service: 1
Sat at the bar, she was great although I didn't catch her name. Truffle Honey Chicken was amazing. Best expresso martini I've ever had.
Atmosphere: 5
Food: 5
Service: 5
Had an amazing experience in the Des Moines location today. Every employee was kind and had a smile, those I spoke with were engaging in the conversation and truly had warm energy which spoke volumes of the culture in the location. I was very impressed by the manager Zach. It is clear that things are run well in the restaurant and it's refreshing to see.
Atmosphere: 5
Food: 5
Service: 5
It’s not every day that you get a waitress who goes above and beyond to make your dinning experience amazing. My husband and I have been here to eat several times (only on special occasions as it is a little expensive) but we have never had an experience like the one last night. Our waitress Skyler not only provided excellent service with a kind and cheerful demeanor she also offered to take our pictures, made us a special congratulations dessert, and more. If I could request Skyler to be our waitress every time I totally would. Someone needs to give this girl a raise because she definitely went above and beyond to make our night special.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Cheesecake
I placed an order online for delivery, when I received my meal.....NO SILVERWARE! POOR COSTUMER
Atmosphere: 1
Food: 1
Service: 1
Great place for a family to get together. Food is always great!
Atmosphere: 5
Food: 5
Service: 5
Good food and
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheesecake
Restaurantji Recommends
The to go Employee was so rude I thought I was on the phone with
Atmosphere: 1
Service: 1
Great dining experience as usual. Ruby did a great job. Also, the young man that was clearing tables was keeping up and doing a great job too!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheesecake
Started with the perfect drink called the, “Georgia Peach”, followed with the avocado egg rolls as an appetizer, and margarita flatbread for the main course, ending with the banana cream cheesecake! My son also had the cheeseburger which he said was great! Everything was delicious!Vegetarian options: As a vegetarian, I always find something delicious to eat when dining at Cheesecake Factory! There are plenty of vegetarian items to choose from!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Avocado Eggrolls, Cheesecake
Enjoy the food creativity and the flavors that are consistently part of the brand.
Dined in. Only waited about 40 minutes for a table. Not bad for 7 on a Saturday night. Food was wonderful. Our waitress was kind and cheerful. We were very
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Skinnylicious Chicken Pasta, Bistro Shrimp Pasta, Little House Salad, Cheesecake