There attitudes are horrible. Was in the middle of ordering the girls phone rang she just walked away and left us there. The manager came took out order. When I explained to the manager that she just walked away the manager said " I'm taking your order now" definitely won't be back
Atmosphere: 1
Food: 4
Service: 1
mk phelps
Fast and tasty
Food: 5
Service: 5
Amy Lenz
This place is awful gave them my app code and they said it didn't work but it entered my code they just kept saying code dontbwork but never had problem with one on iowa st fast service therr go to the one on iowa
Atmosphere: 1
Food: 1
Service: 1
Josh Mozena
This is the 4th time in a row our order was wrong. We probably gave them too many chances but this was the last one.
Service: 1
Charlie Adams
Was out that line in under 2 minutes. Made it to work with my fresh breakfast ?
Atmosphere: 5
Food: 5
Service: 5
Dennis Vahle
Fast good service.
Atmosphere: 4
Food: 4
Service: 4
Michele Axtell
I switched the Mc Donald’s on Holiday Drive because the one on JFK in Dubuque is horrible. The Holiday drive Mc Donald’s use to be very good and was always correct with your order and the food was always hot and fresh. I am not sure what has changed but the service and food is really bad. When dining in I always have to take my fries back because they are always cold and The buns on the burgers are not fresh. The employees don’t understand what you are trying to tell them. I went through the drive-through just today and placed an order. Of course, when I got home, the receipt and the little ticket on the burger box were correct but the burger was totally wrong.
Atmosphere: 4
Food: 1
Service: 2
Anna Beeh
Drive through experience. Attempted to place our order, the person inside ignored us. A car that pulled up minutes after us was waited on first. We spoke to the manager about this and he didn't care. That was the second negative experience at that same location on the same day.DO NOT GO THERE.
Atmosphere: 3
Food: 3
Service: 1
David “Dert” Weydert
The Arterial location is one of the cleanest locations I've been in in a long time.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chicken Sandwich, French Fries, Cheeseburger
Fruit Loops
All of them in Dubuque, are gross they just don’t care! Food is either under cook or over cooked and old! There mangers hate there job it seems, and the way they treat people is a sad representation of what customers service has became!
A white manager and the rest were non English speaking women too busy having fun chatting than paying attention. Apparently an immigration depot.
Atmosphere: 3
Food: 3
Service: 3
Mandy Madden
Most experiences at McDonald's are not very good, but this one is one of the best. The staff here are awesome!
Atmosphere: 5
Food: 5
Service: 5
Carol Keller
Did not like that I had to wait several minutes (at least 10) for a person to come to the counter to take my order. I had a small order & I wanted to pay cash. I believe that apps & electronic kiosks have ruined the concept of "customer service" in this day & age.
Atmosphere: 4
Food: 4
Service: 2
Hannah Reed
They're very quick with their drive thru, very polite, I have not had a single order messed up yet. I prefer this location out of all the locations in Dubuque. Definitely the best location here!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Mcdouble
Niki C.
If I could give this place a 00000000 I would they act like they can't hear when you ask for fresh foodWouldn't waist your time HERE!!!!!!
There attitudes are horrible. Was in the middle of ordering the girls phone rang she just walked away and left us there. The manager came took out order. When I explained to the manager that she just walked away the manager said " I'm taking your order now" definitely won't be back
Atmosphere: 1
Food: 4
Service: 1
Fast and tasty
Food: 5
Service: 5
This place is awful gave them my app code and they said it didn't work but it entered my code they just kept saying code dontbwork but never had problem with one on iowa st fast service therr go to the one on iowa
Atmosphere: 1
Food: 1
Service: 1
This is the 4th time in a row our order was wrong. We probably gave them too many chances but this was the last one.
Service: 1
Was out that line in under 2 minutes. Made it to work with my fresh breakfast ?
Atmosphere: 5
Food: 5
Service: 5
Fast good service.
Atmosphere: 4
Food: 4
Service: 4
I switched the Mc Donald’s on Holiday Drive because the one on JFK in Dubuque is horrible. The Holiday drive Mc Donald’s use to be very good and was always correct with your order and the food was always hot and fresh. I am not sure what has changed but the service and food is really bad. When dining in I always have to take my fries back because they are always cold and The buns on the burgers are not fresh. The employees don’t understand what you are trying to tell them. I went through the drive-through just today and placed an order. Of course, when I got home, the receipt and the little ticket on the burger box were correct but the burger was totally wrong.
Atmosphere: 4
Food: 1
Service: 2
Drive through experience. Attempted to place our order, the person inside ignored us. A car that pulled up minutes after us was waited on first. We spoke to the manager about this and he didn't care. That was the second negative experience at that same location on the same day.DO NOT GO THERE.
Atmosphere: 3
Food: 3
Service: 1
The Arterial location is one of the cleanest locations I've been in in a long time.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chicken Sandwich, French Fries, Cheeseburger
All of them in Dubuque, are gross they just don’t care! Food is either under cook or over cooked and old! There mangers hate there job it seems, and the way they treat people is a sad representation of what customers service has became!
Atmosphere: 1
Food: 1
Service: 2
Restaurantji Recommends
A white manager and the rest were non English speaking women too busy having fun chatting than paying attention. Apparently an immigration depot.
Atmosphere: 3
Food: 3
Service: 3
Most experiences at McDonald's are not very good, but this one is one of the best. The staff here are awesome!
Atmosphere: 5
Food: 5
Service: 5
Did not like that I had to wait several minutes (at least 10) for a person to come to the counter to take my order. I had a small order & I wanted to pay cash. I believe that apps & electronic kiosks have ruined the concept of "customer service" in this day & age.
Atmosphere: 4
Food: 4
Service: 2
They're very quick with their drive thru, very polite, I have not had a single order messed up yet. I prefer this location out of all the locations in Dubuque. Definitely the best location here!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Mcdouble
If I could give this place a 00000000 I would they act like they can't hear when you ask for fresh foodWouldn't waist your time HERE!!!!!!