This was the worst experience I have ever had at a Popeyes.. Waited 38 minutes from the time we ordered to receive cold food. No one else was dining inside the restaurant during this time. Will not be back.
Atmosphere: 1
Food: 1
Service: 1
Brad Noethe
I placed an order on the app and let the drive through know my order number. They sent me ahead and I waited for 12 minutes in the drive through before someone told me that they didn't have what I ordered in the app. That they don't have what's in their app is annoying, but understandable. Having me wait 12 minutes when there are no other customers in the drive through line is unacceptable. This kind of service happens every few visits. The food is good, but not worth how spotty and bad the service often is.
Atmosphere: 1
Food: 4
Service: 1
Robert Schlie
This place is beyond slow, the chicken was dry, and the biscuits were rock hard, and the customer service was not to be seen.
Atmosphere: 3
Food: 1
Service: 1
Mark Heins
I was the only customer in the store at the counter, and girl was rude and anything but helpful. The food was cold and not appetizing.
Atmosphere: 1
Food: 1
Service: 1
Tanner Drish
Place is never open they close early and open late everyday, when they are open they are rude!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Spicy Chicken Sandwich
Charlie Adams
I must say we go here all the time for the ghost pepper wings and they never disappoint. They definitely are getting better with customers.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bone-In Chicken, Homestyle Mac & Cheese, Red Beans & Rice
Adam Kenny
Waited 25 minutes for food. Left because it still wasn’t ready. I was the only customer at the
Atmosphere: 1
Food: 1
Service: 1
Jessica McGovern
Popeyes… Louisana TrashSave the trouble and don’t order from here. Customer service is terrible, went there twice and the order was very wrong both times.
Wyatt Ullberg
I have had to wait for food as long as more than an hour in the past (usually 20-30 min). This has been quite consistent for this location as of late. Although I only waited for 20 min the most recent time I went, they once again got my order wrong. The quality of the food is fine, but the service is abysmal.The Popeyes in Cedar Rapids and Iowa City are FAR superior to this location. Don't waste your time here.
Atmosphere: 1
Food: 4
Service: 1
Trevor Asmussen
Received the wrong order waited for 10 minutes trying to flag down an employee no one came outside. Great food rough service.
As much as I like Popeyes this location sucks. The workers never feel like working. Sadly it’s not the first time. We try ordering at the drive through and waited 20 min for them to start taking our order, then waited another 10 minutes for the food. PLEASE do something!!!!!
Atmosphere: 1
Food: 2
Service: 1
Lina Tran
I keep trying to be hopeful about this location because I love Popeyes in Iowa City but this place never feels like working. Busy or not the quality is not there compared to their other locations. Disappointed each time.
Food: 1
Service: 1
Cierra Jones
Believe the reviews when you read them!!! These people are the absolute rudest I ever met! I couldn’t believe it what so ever! An employee here talked about my weight my facial hair and said I’m a tourist and don’t belong here! Another employee told me I couldn’t get my food fresh because it was too small of an order! All while these employees are arguing with me and insulting me the “ assistant manager “ is standing directly there laughing!!!!! LITERALLLY laughing in my face. And even though the food was cooked “ fresh” it was so bland and nasty. I would never eat here again with these employees!!!!!
Atmosphere: 1
Food: 1
Service: 1
PlatinumVoice PR
Thanks to Popeye's, It has been 3 1/2 years since I've gone vegan! My last experience was horrible! I waited in the drive thru for the chicken sandwich that everyone was raving about. Needless to say, It was horrible! I went back and got a 3 piece meal instead, the meat wasn't done!
Atmosphere: 3
Food: 2
Service: 3
Alex Hernandez
They were on a good roll for a year or two but now they have long wait times and often don’t have their menu hours before close. The service should def be worked on but they make up for it with their amazing food. The chicken sandwich is to die for and I absolutely love their apple pies and biscuits. Better management would solve a lot of their issues
This was the worst experience I have ever had at a Popeyes.. Waited 38 minutes from the time we ordered to receive cold food. No one else was dining inside the restaurant during this time. Will not be back.
Atmosphere: 1
Food: 1
Service: 1
I placed an order on the app and let the drive through know my order number. They sent me ahead and I waited for 12 minutes in the drive through before someone told me that they didn't have what I ordered in the app. That they don't have what's in their app is annoying, but understandable. Having me wait 12 minutes when there are no other customers in the drive through line is unacceptable. This kind of service happens every few visits. The food is good, but not worth how spotty and bad the service often is.
Atmosphere: 1
Food: 4
Service: 1
This place is beyond slow, the chicken was dry, and the biscuits were rock hard, and the customer service was not to be seen.
Atmosphere: 3
Food: 1
Service: 1
I was the only customer in the store at the counter, and girl was rude and anything but helpful. The food was cold and not appetizing.
Atmosphere: 1
Food: 1
Service: 1
Place is never open they close early and open late everyday, when they are open they are rude!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Spicy Chicken Sandwich
I must say we go here all the time for the ghost pepper wings and they never disappoint. They definitely are getting better with customers.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bone-In Chicken, Homestyle Mac & Cheese, Red Beans & Rice
Waited 25 minutes for food. Left because it still wasn’t ready. I was the only customer at the
Atmosphere: 1
Food: 1
Service: 1
Popeyes… Louisana TrashSave the trouble and don’t order from here. Customer service is terrible, went there twice and the order was very wrong both times.
I have had to wait for food as long as more than an hour in the past (usually 20-30 min). This has been quite consistent for this location as of late. Although I only waited for 20 min the most recent time I went, they once again got my order wrong. The quality of the food is fine, but the service is abysmal.The Popeyes in Cedar Rapids and Iowa City are FAR superior to this location. Don't waste your time here.
Atmosphere: 1
Food: 4
Service: 1
Received the wrong order waited for 10 minutes trying to flag down an employee no one came outside. Great food rough service.
Atmosphere: 1
Food: 4
Service: 1
Restaurantji Recommends
As much as I like Popeyes this location sucks. The workers never feel like working. Sadly it’s not the first time. We try ordering at the drive through and waited 20 min for them to start taking our order, then waited another 10 minutes for the food. PLEASE do something!!!!!
Atmosphere: 1
Food: 2
Service: 1
I keep trying to be hopeful about this location because I love Popeyes in Iowa City but this place never feels like working. Busy or not the quality is not there compared to their other locations. Disappointed each time.
Food: 1
Service: 1
Believe the reviews when you read them!!! These people are the absolute rudest I ever met! I couldn’t believe it what so ever! An employee here talked about my weight my facial hair and said I’m a tourist and don’t belong here! Another employee told me I couldn’t get my food fresh because it was too small of an order! All while these employees are arguing with me and insulting me the “ assistant manager “ is standing directly there laughing!!!!! LITERALLLY laughing in my face. And even though the food was cooked “ fresh” it was so bland and nasty. I would never eat here again with these employees!!!!!
Atmosphere: 1
Food: 1
Service: 1
Thanks to Popeye's, It has been 3 1/2 years since I've gone vegan! My last experience was horrible! I waited in the drive thru for the chicken sandwich that everyone was raving about. Needless to say, It was horrible! I went back and got a 3 piece meal instead, the meat wasn't done!
Atmosphere: 3
Food: 2
Service: 3
They were on a good roll for a year or two but now they have long wait times and often don’t have their menu hours before close. The service should def be worked on but they make up for it with their amazing food. The chicken sandwich is to die for and I absolutely love their apple pies and biscuits. Better management would solve a lot of their issues
Atmosphere: 4
Food: 5
Service: 1