For TWO weeks in a row there have been no baguettes at dinner time. Not only are they out of this, but they are also out of items such as bacon for a BLT. Something needs to be figured out!
Atmosphere: 3
Food: 1
Service: 4
lena russell
Not worth the hype
Atmosphere: 5
Food: 2
Service: 5
Amber Ridgway
Super busy place , and I did not care for the Chipotle sauce...I'll try something different next time as I know they have good food.
Atmosphere: 4
Food: 4
Service: 3
Jenny Barner
First they give me the wrong soup to go. Ordered chicken noodle & received brocolli. Went back to get correct soup and the chicken noodle soup was terrible! Hardly any chicken or noodles - ALL broth that tasted like grease. YUCK
joshua eden-hanson
SOOO disappointed! I ordered you pick2 with deli turkey sandwich and tomato soup, to get home after a long work shift to find out I got a Mediterranean veggie sandwich. NOT HAPPY! I tried to call over and over for 40 mins to just keep getting hung up on! HORRIBLE customer service. I WILL NOT be returning!
Veronica M
The quality of bagels has really gone down. No chew. No peanut butter. No jelly. No smiles from the staff.Parking: Very dirty. Lots of garbage in the lot.Needs a good spring cleaning
Atmosphere: 3
Food: 2
Service: 2
Ricky Dean Pearson
Good soup!
Atmosphere: 4
Food: 5
Service: 5
Kayla Lewis
We've gone to Panera for years at this location specifically and it used to be our favorite. We would get both big and small orders and never had any notable issues, food was always good, service was great. I'm not sure what has changed but the last five times in a row that we have gone they have messed up our order, left out items, given the wrong item, or on our most recent visit (2/26/24) completely forgot a sandwich. I understand that accidents happen which is why we kept going anyways, but it's become a habit at this point. There appears to be no quality control, and little to no remorse for mishaps. I will say, on this incident the manager that assisted my husband was very kind and did correct it the third time but the initial people weren't very helpful or apologetic. Arguably Panera is not a cheap food option, they're higher end pricing as far as convenience foods or comparable options. However, we still aren't expecting perfection, we're just expecting to get what we pay for, especially considering the price and how expensive EVERYTHING is in this economy. Hopefully something changes for the better.
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: Panera Bacon Turkey Bravo Sandwich and Mac and Cheese You Pick 2, Panera Broccoli Cheddar Bread Bowl, Panera Fuji Apple Salad
Jordan Gacke
Didn't check order until I got home. Missing ordered items.
Dirty and poor service! I would do zero stars if possiable.
Atmosphere: 1
Food: 1
Service: 1
Kerry Taylor
I ordered online with their Rapid Pick-up option, When I arrived to pick-up my order was hot and ready to go.I forgot to order a drink with my meal, the stand alone kiosk was very helpful allowing me to order a last minute drink with my meal.Monica was very helpful explaining how the kiosk worked and had my order ticket and drink cup ready by the time I arrived at the fountain station.
Atmosphere: 5
Food: 5
Service: 5
Kim
More vegan options would be nice... The cashier was kind of blah... It gets crowded. Not enough seating or room by the drink station... The food was decent during this visit.
Atmosphere: 2
Food: 3
Service: 3
Erica Dunn
Ate here lastnight and the food was so good! I was so full but I couldn't stop eating the sandwich ?
Atmosphere: 5
Food: 5
Service: 5
Deb Gross
I had my 2 yr old grandson with and he was having a melt down so they brought my food to my table. Excellant service.
I just like the store.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnamon Swirl & Raisin Bagel
For TWO weeks in a row there have been no baguettes at dinner time. Not only are they out of this, but they are also out of items such as bacon for a BLT. Something needs to be figured out!
Atmosphere: 3
Food: 1
Service: 4
Not worth the hype
Atmosphere: 5
Food: 2
Service: 5
Super busy place , and I did not care for the Chipotle sauce...I'll try something different next time as I know they have good food.
Atmosphere: 4
Food: 4
Service: 3
First they give me the wrong soup to go. Ordered chicken noodle & received brocolli. Went back to get correct soup and the chicken noodle soup was terrible! Hardly any chicken or noodles - ALL broth that tasted like grease. YUCK
SOOO disappointed! I ordered you pick2 with deli turkey sandwich and tomato soup, to get home after a long work shift to find out I got a Mediterranean veggie sandwich. NOT HAPPY! I tried to call over and over for 40 mins to just keep getting hung up on! HORRIBLE customer service. I WILL NOT be returning!
The quality of bagels has really gone down. No chew. No peanut butter. No jelly. No smiles from the staff.Parking: Very dirty. Lots of garbage in the lot.Needs a good spring cleaning
Atmosphere: 3
Food: 2
Service: 2
Good soup!
Atmosphere: 4
Food: 5
Service: 5
We've gone to Panera for years at this location specifically and it used to be our favorite. We would get both big and small orders and never had any notable issues, food was always good, service was great. I'm not sure what has changed but the last five times in a row that we have gone they have messed up our order, left out items, given the wrong item, or on our most recent visit (2/26/24) completely forgot a sandwich. I understand that accidents happen which is why we kept going anyways, but it's become a habit at this point. There appears to be no quality control, and little to no remorse for mishaps. I will say, on this incident the manager that assisted my husband was very kind and did correct it the third time but the initial people weren't very helpful or apologetic. Arguably Panera is not a cheap food option, they're higher end pricing as far as convenience foods or comparable options. However, we still aren't expecting perfection, we're just expecting to get what we pay for, especially considering the price and how expensive EVERYTHING is in this economy. Hopefully something changes for the better.
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: Panera Bacon Turkey Bravo Sandwich and Mac and Cheese You Pick 2, Panera Broccoli Cheddar Bread Bowl, Panera Fuji Apple Salad
Didn't check order until I got home. Missing ordered items.
Restaurantji Recommends
Dirty and poor service! I would do zero stars if possiable.
Atmosphere: 1
Food: 1
Service: 1
I ordered online with their Rapid Pick-up option, When I arrived to pick-up my order was hot and ready to go.I forgot to order a drink with my meal, the stand alone kiosk was very helpful allowing me to order a last minute drink with my meal.Monica was very helpful explaining how the kiosk worked and had my order ticket and drink cup ready by the time I arrived at the fountain station.
Atmosphere: 5
Food: 5
Service: 5
More vegan options would be nice... The cashier was kind of blah... It gets crowded. Not enough seating or room by the drink station... The food was decent during this visit.
Atmosphere: 2
Food: 3
Service: 3
Ate here lastnight and the food was so good! I was so full but I couldn't stop eating the sandwich ?
Atmosphere: 5
Food: 5
Service: 5
I had my 2 yr old grandson with and he was having a melt down so they brought my food to my table. Excellant service.
Atmosphere: 5
Food: 5
Service: 5