Good food, great staff, fresh new interior ... but I miss the classical music that the previous management played.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wendy's Hot & Crispy Fries
Leanne Edwards
The man who served us was very friendly and helpful. Great experience.
Atmosphere: 5
Food: 5
Service: 5
Caleb Neese
My food was cold and just awful, don't go here.
Food: 1
Valerie
I absolutely love this specific Wendy's location! I have been going to this location since 2005, & have yet to get a order that was wrong, or missing items! I often ask the kind & friendly manager there if he has a cot in back of the kitchen & moved his tv in from home, because he "literally is always there at the pick up window, checking every order before it goes out that window, making certain that every order is correct, hot, & is accurate himself! He is 100% accurate every time I've gone there which is sometimes two to three times a week since 2005! 100% accuracy in 14 years of frequent service!! You don't get that anywhere likely on the planet at any fast food place, except....Urbandale, IA Wendy's!!! Dude......You are the best!!! Thanks so very much for you're amazing & unheard of service!!!Vegetarian options: Great salads
The bake potato was good. I wanted grilled chicken and the only way I could get it was if I ordered grilled chicken wrap. I believe they should have grilled chicken available the same as chicken nuggets; Only grilled chicken nuggets. It was good just didn’t want the wrap.
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Wendy’S Baked Potatoes
Jack Perman
Took 15 minutes for the cashier to get the two people in front of me who ordered in a quick manner once they were able to be served. Food was good.
Atmosphere: 3
Food: 5
Service: 2
John Doe
Not open in the
Atmosphere: 1
Food: 1
Service: 1
Brent Farlow
Super friendly staff. The register clerk let us use all our coupons in one transaction and two other staff members brought a free frosty and a free childrens book for our baby girl.
Atmosphere: 5
Food: 5
Service: 5
Elizabeth B
I was craving a frosty one evening, so I made an online order and drove 20 minutes through traffic to arrive at this Wendy's 40 minutes before they closed just for them to tell me that they were out of them. I never received a refund for already paying and showing up to get absolutely nothing. The employee did not try to help at all. Don't recommend this place.
Atmosphere: 1
Food: 1
Service: 1
Dorene Short
We used a "2 classic chicken sandwich small combo for $12" to night.The food was hot we used the drive thru. The chicken sandwich larger than I expected and the crisp pickles were a great surprise. We will be eating there again soon.
Rude customer service the food wasn't delicious. Management was
Atmosphere: 1
Food: 2
Service: 1
Sarah
I know all places make batches or fries to have ready on hand, but them fries was refrigerator cold. Otherwise no
Service: 4
Ruth G
Went through the drive through. Ordered a sandwich, fries and a salad. Got the food and started to drive away. Decided to check the bags before I left. I got the salad and fries but no sandwich. Circled around the building, got into the drive through lane. I stopped briefly at the ordering spot but didn't get acknowledged. Drove up to the window. I told the man working at the window that I didn't get my sandwich. He looked back, grabbed a bag a handed it to me. He Never said sorry or anything.
Food: 3
Service: 2
Recommended dishes: Chili
Steve Hetherington
Wendy's Burgers, French Fries and Frostys are Great ? Wendy's is my favorite ? Fast Food Restaurant. Can't go wrong at Wendys.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crispy Chicken blt, Spicy Chicken Sandwich, Wendy's Hot & Crispy Fries, Dave's Single, Wendy’S Taco Salad and Apple Pecan Chicken Salad, Wendy’S Sausage Egg & Cheese Burrito Seasoned Potatoes and Sausage Biscuit & Gravy, Double Stack, Wendy's Fresh-Made Salads, Loaded Nacho Chicken Combo, Sausage Egg & Cheese English Muffin Combo, 4 PC Crispy Chicken Nuggets, Cheese Baked Potato, Chili, Bourbon Bacon Cheeseburger, Breakfast Baconator Combo, Hot Honey Chicken Combo
PHIL Roberts
I am pleased with the food and service that Wendy's offers...their food is always hot and nicely prepared...always greeted with a smile..good customer focus..
Good food, great staff, fresh new interior ... but I miss the classical music that the previous management played.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wendy's Hot & Crispy Fries
The man who served us was very friendly and helpful. Great experience.
Atmosphere: 5
Food: 5
Service: 5
My food was cold and just awful, don't go here.
Food: 1
I absolutely love this specific Wendy's location! I have been going to this location since 2005, & have yet to get a order that was wrong, or missing items! I often ask the kind & friendly manager there if he has a cot in back of the kitchen & moved his tv in from home, because he "literally is always there at the pick up window, checking every order before it goes out that window, making certain that every order is correct, hot, & is accurate himself! He is 100% accurate every time I've gone there which is sometimes two to three times a week since 2005! 100% accuracy in 14 years of frequent service!! You don't get that anywhere likely on the planet at any fast food place, except....Urbandale, IA Wendy's!!! Dude......You are the best!!! Thanks so very much for you're amazing & unheard of service!!!Vegetarian options: Great salads
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dave's Single, Double Stack, Baconator, Chili, Bourbon Bacon Cheeseburger
The bake potato was good. I wanted grilled chicken and the only way I could get it was if I ordered grilled chicken wrap. I believe they should have grilled chicken available the same as chicken nuggets; Only grilled chicken nuggets. It was good just didn’t want the wrap.
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Wendy’S Baked Potatoes
Took 15 minutes for the cashier to get the two people in front of me who ordered in a quick manner once they were able to be served. Food was good.
Atmosphere: 3
Food: 5
Service: 2
Not open in the
Atmosphere: 1
Food: 1
Service: 1
Super friendly staff. The register clerk let us use all our coupons in one transaction and two other staff members brought a free frosty and a free childrens book for our baby girl.
Atmosphere: 5
Food: 5
Service: 5
I was craving a frosty one evening, so I made an online order and drove 20 minutes through traffic to arrive at this Wendy's 40 minutes before they closed just for them to tell me that they were out of them. I never received a refund for already paying and showing up to get absolutely nothing. The employee did not try to help at all. Don't recommend this place.
Atmosphere: 1
Food: 1
Service: 1
We used a "2 classic chicken sandwich small combo for $12" to night.The food was hot we used the drive thru. The chicken sandwich larger than I expected and the crisp pickles were a great surprise. We will be eating there again soon.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Classic Chicken Sandwich Combo
Restaurantji Recommends
Rude customer service the food wasn't delicious. Management was
Atmosphere: 1
Food: 2
Service: 1
I know all places make batches or fries to have ready on hand, but them fries was refrigerator cold. Otherwise no
Service: 4
Went through the drive through. Ordered a sandwich, fries and a salad. Got the food and started to drive away. Decided to check the bags before I left. I got the salad and fries but no sandwich. Circled around the building, got into the drive through lane. I stopped briefly at the ordering spot but didn't get acknowledged. Drove up to the window. I told the man working at the window that I didn't get my sandwich. He looked back, grabbed a bag a handed it to me. He Never said sorry or anything.
Food: 3
Service: 2
Recommended dishes: Chili
Wendy's Burgers, French Fries and Frostys are Great ? Wendy's is my favorite ? Fast Food Restaurant. Can't go wrong at Wendys.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crispy Chicken blt, Spicy Chicken Sandwich, Wendy's Hot & Crispy Fries, Dave's Single, Wendy’S Taco Salad and Apple Pecan Chicken Salad, Wendy’S Sausage Egg & Cheese Burrito Seasoned Potatoes and Sausage Biscuit & Gravy, Double Stack, Wendy's Fresh-Made Salads, Loaded Nacho Chicken Combo, Sausage Egg & Cheese English Muffin Combo, 4 PC Crispy Chicken Nuggets, Cheese Baked Potato, Chili, Bourbon Bacon Cheeseburger, Breakfast Baconator Combo, Hot Honey Chicken Combo
I am pleased with the food and service that Wendy's offers...their food is always hot and nicely prepared...always greeted with a smile..good customer focus..
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wendy’S French Fries, Chili