Beautiful, clean, kind staff, accommodating, luxurious, pool. Absolutely ten stars! Love the
Service: 5
Paul Bayless
Great lobby bar to hang out in before the Steelheads hockey games. We can even get served from the full menu while enjoying a beverage of wine or spirits.
Service: 5
Andy Panush
My experience at the Grove Hotel was decent, but there were some downsides here. I was shocked that the rooms did not have a microwave. There was also very loud maintenance on one of the 3 elevators, which was very annoying and it prevented the elevators from working in a timely manner. The room next to mine was also cleaned very loudly around 9pm which I was surprised about. The room was clean though and the amenities such as the restaurant and bar were nice.
Service: 5
Euleza Hymas
Excellent service! Friendly and m made sure we had a good experience with good service. We will be back!Rooms: Excellent beds and very cleanNearby activities: Museums and walking trailsWalkability: Many places close by for food and other servicesNoteworthy details: Kayla at the bar is friendly and has great service. Hot chocolate was delicious.William for room service noticed I did not eat my chicken and called asked if it was ok. It was so spicy so I couldn’t eat it. They made regular chicken for me and ran it up. All food came very fresh!
Service: 5
Tim Lee
This was my first-time visiting Boise, and your hotel. It was a great experience. The restaurant and gym were exceptional. Your front desk staff and maid service staff were very friendly and helpful. I appreciated the shuttle to and from the airport.Walkability: Close to everything downtown
Service: 5
Michael Weidner
Great place to stay but the parking sucks. The parking is limited open to public and most of the parking spots are either for valet parking which cost more or the care privet spots not good.
Service: 4
Edward Crandell
Honestly, your place needs a renovation and does not impress all the way around. I've traveled across the country to multiple hotels. East coast Comfort Inn and even a Super 8 were much better equipped. I think you should have a mini bar and several other simple amenities. Especially you being listed as a four star hotel.
Service: 3
Traci Jakova
Someone stole my earrings. Spent New Year's Eve there. We checked out in the morning and left. Within 45 minutes I realized that I left my earrings on the sink. I called, and the front desk couldn't be bothered to send someone to check. She said that the front desk has nothing to do with forgotten items. I was transferred to a voice-mail. I left a message. I called the next day, and the day after, leaving messages . I was eventually called back and told that forgotten items were turned in to the front desk and no earrings were turned in. So, a maid or someone at the front desk has a nice pair of gold and diamond earrings
Joshua Jones
Tub was covered in hair. I asked for a maid to come clean it since there were no other rooms and she brought a lint roller. Bed didn’t have sheets. Breakfast was excellent, but I paid $30 for avocado toast and
Service: 2
Em Maybrook Team
Walkability: Close to everything, restaurants, conference center, kid’s activity places, etc!
I very much enjoyed my time at The Grove! It was the perfect staycation. The cleanliness of the hotel is outstanding. The front desk was so nice and helpful. I would definitely stay here again and recommend the hotel to others!
Service: 5
Aeron Krick
The parking situation is absolutely garbage for employees. They require employees at this location to pay 180 USD monthly to park at a place that they work at. They absolutely refuse to do anything about it and fire the employees that complain.
Service: 4
gerry kimery
The room was clean and had a beatuifull view of downtown Boise. Two of the three elevators were broke, so wait times were longer. I wished that the room included breakfast, especially since they have a restaurant on the premises.Rooms: The rooms were clean and they were refreshed every day. Our room had a great view of DiwntownNearby activities: Conveniently located near many restaurants, bars, museums, and symphony halls. On the premises is a hockey teams stadium.Walkability: The Grove is located downtown Boise within walking distance of everything.Food & drinks: There is a full service restaurant, bar and espresso kiosk.Noteworthy details: There are paintings of local artists throughout the Grove. The second floor has an art gallery throughout the hallways.
Service: 4
Tommy Daniels
We always enjoy our stay in Boise. The customer service is second to none. Clean hotel with friendly staff and the location is prime time. Thank you for always taking good care of our group.
Service: 5
Mark Jenkins
This review will be both positives and negatives. First the positives - The staff at The Grove Hotel were exceptional, friendly and very professional during our entire stay. They did an excellent job! The room was spacious, well-appointed, clean, and very comfortable.As for the negatives, the excessive noise from the hockey game was annoying, disturbed our quiet and was very disappointing. Why was there no information that an event of this type could be an issue? The next disappointment was the lack of elevators properly functioning and we needed to access our room on the 8th floor via the stairs. Lastly, we prepaid for reserved parking in the underground garage only to be turned away on Saturday evening due to the spots being sold to hockey fans. Is this common practice to accept money for reserved parking only to deny this service to paid customers?This was the first and last time we will stay at The Grove Hotel and we will recommend other nearby accommodations to my business clients who frequent Boise.This is a poorly managed hotel.Respectfully,Mark J.Nearby activities: Close to downtownWalkability: Easy access to most attractions.
Beautiful, clean, kind staff, accommodating, luxurious, pool. Absolutely ten stars! Love the
Service: 5
Great lobby bar to hang out in before the Steelheads hockey games. We can even get served from the full menu while enjoying a beverage of wine or spirits.
Service: 5
My experience at the Grove Hotel was decent, but there were some downsides here. I was shocked that the rooms did not have a microwave. There was also very loud maintenance on one of the 3 elevators, which was very annoying and it prevented the elevators from working in a timely manner. The room next to mine was also cleaned very loudly around 9pm which I was surprised about. The room was clean though and the amenities such as the restaurant and bar were nice.
Service: 5
Excellent service! Friendly and m made sure we had a good experience with good service. We will be back!Rooms: Excellent beds and very cleanNearby activities: Museums and walking trailsWalkability: Many places close by for food and other servicesNoteworthy details: Kayla at the bar is friendly and has great service. Hot chocolate was delicious.William for room service noticed I did not eat my chicken and called asked if it was ok. It was so spicy so I couldn’t eat it. They made regular chicken for me and ran it up. All food came very fresh!
Service: 5
This was my first-time visiting Boise, and your hotel. It was a great experience. The restaurant and gym were exceptional. Your front desk staff and maid service staff were very friendly and helpful. I appreciated the shuttle to and from the airport.Walkability: Close to everything downtown
Service: 5
Great place to stay but the parking sucks. The parking is limited open to public and most of the parking spots are either for valet parking which cost more or the care privet spots not good.
Service: 4
Honestly, your place needs a renovation and does not impress all the way around. I've traveled across the country to multiple hotels. East coast Comfort Inn and even a Super 8 were much better equipped. I think you should have a mini bar and several other simple amenities. Especially you being listed as a four star hotel.
Service: 3
Someone stole my earrings. Spent New Year's Eve there. We checked out in the morning and left. Within 45 minutes I realized that I left my earrings on the sink. I called, and the front desk couldn't be bothered to send someone to check. She said that the front desk has nothing to do with forgotten items. I was transferred to a voice-mail. I left a message. I called the next day, and the day after, leaving messages . I was eventually called back and told that forgotten items were turned in to the front desk and no earrings were turned in. So, a maid or someone at the front desk has a nice pair of gold and diamond earrings
Tub was covered in hair. I asked for a maid to come clean it since there were no other rooms and she brought a lint roller. Bed didn’t have sheets. Breakfast was excellent, but I paid $30 for avocado toast and
Service: 2
Walkability: Close to everything, restaurants, conference center, kid’s activity places, etc!
Service: 5
Restaurantji Recommends
I very much enjoyed my time at The Grove! It was the perfect staycation. The cleanliness of the hotel is outstanding. The front desk was so nice and helpful. I would definitely stay here again and recommend the hotel to others!
Service: 5
The parking situation is absolutely garbage for employees. They require employees at this location to pay 180 USD monthly to park at a place that they work at. They absolutely refuse to do anything about it and fire the employees that complain.
Service: 4
The room was clean and had a beatuifull view of downtown Boise. Two of the three elevators were broke, so wait times were longer. I wished that the room included breakfast, especially since they have a restaurant on the premises.Rooms: The rooms were clean and they were refreshed every day. Our room had a great view of DiwntownNearby activities: Conveniently located near many restaurants, bars, museums, and symphony halls. On the premises is a hockey teams stadium.Walkability: The Grove is located downtown Boise within walking distance of everything.Food & drinks: There is a full service restaurant, bar and espresso kiosk.Noteworthy details: There are paintings of local artists throughout the Grove. The second floor has an art gallery throughout the hallways.
Service: 4
We always enjoy our stay in Boise. The customer service is second to none. Clean hotel with friendly staff and the location is prime time. Thank you for always taking good care of our group.
Service: 5
This review will be both positives and negatives. First the positives - The staff at The Grove Hotel were exceptional, friendly and very professional during our entire stay. They did an excellent job! The room was spacious, well-appointed, clean, and very comfortable.As for the negatives, the excessive noise from the hockey game was annoying, disturbed our quiet and was very disappointing. Why was there no information that an event of this type could be an issue? The next disappointment was the lack of elevators properly functioning and we needed to access our room on the 8th floor via the stairs. Lastly, we prepaid for reserved parking in the underground garage only to be turned away on Saturday evening due to the spots being sold to hockey fans. Is this common practice to accept money for reserved parking only to deny this service to paid customers?This was the first and last time we will stay at The Grove Hotel and we will recommend other nearby accommodations to my business clients who frequent Boise.This is a poorly managed hotel.Respectfully,Mark J.Nearby activities: Close to downtownWalkability: Easy access to most attractions.
Service: 2