“As a first time customer (which drive through had no idea I was a first time customer) I was pleased with Troy's service. He made me feel like I was a VIP.While waiting for my food, I was asking him questions on the history of the building as well as other questions following. Troy answered the questions without hesitation and with smile on his face the entire time. Troy made sure I had napkins, sauce for my cheese curds, and made sure I was well taken care of, made me laugh, etc, before driving off to go eat my food. I'd say that is royalty service for a fast food place. Troy, I'll be coming back to this specific A&W just because of you. I will also let my family and friends know, too.Keep up the hard work!I told Troy he needed a pay raise with how amazing his customer service was/is, because we don't see that kind of serving in the 21st century. You definitely have a one of kind working for you. I'd keep him, because his personality is contagious and other people will want that.Think of that, Management.“
“I got a pickup order through the drive through today and they were quite busy, though they were working through the line with the usual efficiency. A worker who I assume is the manager asked me if I preferred chocolate chip or sugar cookies, I was a bit confused and thinking out loud I said something along the lines of "Oh, the app must have said it's my birthday" and while the worker clarified that they were asking everyone, they later let me know that they were going to include a cookie in my bag :) Delightful cookie, delightful meal, and delightful service!“
“Went for the Valentine's night dinner for two. Were the last guests and had the place to ourselves. Waitresses were sweet and funny.If you want a funny, sweet, and enjoyable V-Day experience; you should go here. Just don't forget you have to make a reservation...Kid-friendliness: Kids always love little cheeseburgers.Wheelchair accessibility: Yes, throughout the place.“
“Today was the 3rd time I have been to this location since moving back to Illinois and I am very impressed with the efficiency, quality of food and the friendly service. Not to mention they have the best burgers in fast food! Keep doing what you're doing guys!“
“I get breakfast at the drive thru about once a week. The two ladies who are usually working the window are ALWAYS so pleasant and have a wonderful smile. What a way to start the day! Not only is the loaded omelet biscuit always nice and warm every morning and a good pick-me-up, but who isn’t uplifted by a great smile!“
“Perfect birthday dinner!I would give this place 10 stars if I could! The guy that took my order was extremely nice and was wonderful with my 4 year old. He was extremely quick getting our food ready. (We did takeout) The food was delicious, and there was so much of it! We got 3 single gyros, 2 baklava, and a greek salad. The gyro was delicious. The meat is super tender and wasn't oily at all. The salad is huge and the dressing is perfect! I have only had baklava a couple times but theirs was the best I have had so far.“