Auntie Anne's

1600 IL-50, Bourbonnais
(815) 937-2688

Recent Reviews

Laii Tea

Indian lady was very rude and TERRIBLE she spit in my food and I had found a hair in my food. Terrible service will never come back EVER AGAIN!

sandra

indian lady harassed me and my friend please do not support this wretched business. horrible people who do not care about the customer service they give.

Jason Martin

I'm not sure why this place exists. They had no food or drinks available. Okay. Why are you here then? And they wonder why this mall is dead!

Jennifer Munoz

Not much to choose from so that was a bummer. Pretzels are good though.

Oceana Goodell

the owner is so rude

Dr Cle

No online order, no phone to call, only physical location, and when you get there its a 30 minute wait for him to make your food, if he has the stuff. No mini hot dogs till april, and its march 10th. No dough ready till 1 and its 11:30. Why are you even open? Why have an online order conection if you dont want people to use it?

Austin D Brown

They never have what the menu says and they always have a wait time on whatever food they decide to make that day.

Mary M.

My daughter went to the mall and got burnt pretzels. This is terrible service if I worked there and burn food i would remake it this is ridiculous.

Rickeila Tucker

Very rude to customers!

Carly B.

They don't have pretzels until after 3:00. Took me a few tries to figure out it's an everyday thing. The managers are unapologetic and extremely rude. I just asked if they had any pretzels ready. The man said "No they aren't even cut yet" without looking in my direction. Can not understand how he could be irritated that I wanted to patronize his business. It's laughable.

Jenell

One star only because I had to give a star !!! By far the worst ignorant employees ever ! There rude and have no respect I don’t even know how there still in business!

kaylee goerner

I wish I could give them no stars but that isn't possible. Everytime I go in here they tell me they only have salted and unsalted pretzels, no flavors, if I wanted to pay $4 for a regular pretzel I would go down the street to walmart and buy a box to make myself. This is honestly the worst service I've ever recieved from any business.

Jenell Catain

One star only because I had to give a star !!! By far the worst ignorant employees ever ! There rude and have no respect I don't even know how there still in business!

Jenell V

One star only because I had to give a star !!! By far the worst ignorant employees ever ! There rude and have no respect I don’t even know how there still in business!

Jarrett G.

Worst auntie Anne's ever if I could give them negative stars I would. They are so rude and the service is not very good at all. The mall needs better owners for this auntie Anne's, these people are just not getting it done. Never going here again!!! BEWARE!!!! He made a fool of me when I asked for a large pretzel nugget to share with 3 people by saying " where do you see large on the menu" like thanks for pointing that out in front of the whole mall buddy.

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