Jimmy John's

225 S Main St, Bourbonnais
(815) 929-9620

Recent Reviews

Melissa Nowicki

One of the best sandwiches I’ve had here in a while. Thanks for making it to my liking.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Totally Tuna

Harachand “Chandu” Gampala

We ordered 2 sandwiches with extra peppers ?️, when we get home, we found they did not give what we want. Called the store, they acknowledged the error. Asked to come and collect our credit whenever we want. We agree that mistakes happen and it is not a problem. But next day when we went to collect food,Manger on shift, was very rude and yelled at my kid, saying they can give peppers, yelling on customers in side store. We felt very embarrassed. Here the problem, Jimmy johns need understand is store did not deliver what we as customers asked. Mistakes can happen, but store manager can not yell on customers.very low standards of customer service. Hope Jimmy johns takes this seriously and improve the situation at store.

Service: 1

Amanda

The nastiest Jimmy Johns I’ve ever had a “sandwich” from. Pretty sure they grabbed mine from the garbage.

Food: 1

Lisa Duitsman

I’ve found a hair in my sandwich twice. First hair was a cat hair. Second was a long, brown hair. Sealed the deal for me - never ordering from here again. I suggest you check your sandwich ahead of time for “extra toppings”.

Food: 1

Service: 1

Devyn Klawitter

this location is VERY unprofessional. waited over an 30 minutes for my order and didn’t even get all of it, when i called to complain i was yelled at because they were short staffed and had only two delivery drivers. i was blamed for the fact they were under staffed. she screamed at the top of her lungs at me for getting MY order incorrect. i will never be ordering from this location ever again. if you’re so unprepared for a day of work let people know before hand or don’t open your location. (:

Atmosphere: 1

Food: 1

Service: 1

Bob Carlton

This is a decent place and I have ate here often.I requested onion be added to my sandwich on my last visit. I can't begin to say how disappointed I become when my order is not correct. I hope to raise my rating in the future.

Atmosphere: 3

Food: 5

Service: 1

tammy beaver

My husband picked up sandwiches I ordered the beach club and they put cheese mayonnaise lettuce and tomatoes on it that was it they forgot the meat and the guacamole. Then they wouldn't deliver a new sandwich cuz we already got it home so now he has to go all the way back up there to get it and didn't offer anything for him coming back they told us that they can't deliver it. Very unhappy won't be back to this location.

Lilliana Guardado

i ordered my food and it’s been almost 3 hours since i ordered it and nobody has came yet with my food don’t know if im going to get a refund

Hayley Hudson

Took an hour for them to even get my delivery out the door. Called for a refund, didn’t refund it even though they said they were going to, then tried to deliver the food over 30 minutes after they left the store with watered down drinks and lunch meat that had been sitting out for almost 2 hours. Still no refund. Already went to the feedback website and yet to hear back from them as well. Whole experience was absolute trash company should just be boycotted at this point. Freaky fast delivery turned into freaky fast utter disappointment.

HM

Took an hour for them to even get my delivery out the door. Called for a refund, didn’t refund it even though they said they were going to, then tried to deliver the food over 30 minutes after they left the store with watered down drinks and lunch meat that had been sitting out for almost 2 hours. Still no refund. Already went to the feedback website and yet to hear back from them as well. Whole experience was absolute trash company should just be boycotted at this point. Freaky fast delivery turned into freaky fast utter disappointment.

Linda B.

Terrific catering!!!!! Hit-and-miss for dining in. We've been to a couple of their catered events. The food was really good!

Nora

The lady making sandwiches rubbed her nose with her gloved hand then continued to make my sandwich, I cancelled and left the store. Gross.

Michele Scudieri

Very fast service, in and out in minutes. Staff was attentive from the moment we walked in. Sandwich was PERFECT! Great product! Great Service!

Atmosphere: 5

Food: 5

Service: 5

Josh Edwards

Super fast and friendly. .

Nora Nora

The lady making sandwiches rubbed her nose with her gloved hand then continued to make my sandwich, I cancelled and left the store. Gross.

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