Staff was rude. We started our order then they said they don't coupons. They should have told us before we started our order. We just walked out and made it clear that it was nonsense and won't be coming back and no reason why they couldn't take the coupons.
Service: 1
dekota strodick
Place smelt of bleach strongly and they don't accept subway coupons.
Atmosphere: 1
Food: 1
Service: 1
Melissa Bozarth
Such a helpful staffand I really appreciate that she took care of our request with a smile ?
Atmosphere: 5
Food: 5
Service: 5
Scott Petersmarck
What subway anywhere in Illinois does not take or accept their own subway coupons. This subway will never get mine nor my companies business and I would never and will never recommend this carbondale il subway to
Atmosphere: 1
Service: 1
Tonya Stivers
Was gonna eat here, but homeless people seeping on your businesses doorstep is so not the vibe.
Atmosphere: 1
Parker Wilkinson
Won't accept coupons because of the "increased price of labor". Give me a break. With three other subway locations in Carbondale just go somewhere else.
Carley J
To the younger lady who works here , 10/10. Highly recommend. For the manager, 0/10. Lazy, lazy, lazy.
Carley Orlovich
To the younger lady who works here , 10/10. Highly recommend. For the manager, 0/10. Lazy, lazy, lazy.
Sam Maslovsky
Do NOT go if u want to use your unexpired Subway coupons. They don't accept
I.C.E 1-HR PHOTO
It’s healthy tasting and almost as fancy as most high end restaurants
Absolutely the worst customer service imaginable. Everytime I'm there I don't think it can get worse and it absolutely does.
Mary K.
And the award for the single most shocking and awful customer service goes to - drum roll, please - Subway in Carbondale. My husband and I ate lunch there today. I asked for extra onion and the server dribbled on a little extra and then refused to give me any more, saying if they ran out, then they'd have no onions for other customers. Sort of OK so far, except that NO other restaurant or grocery store has any kind of onion shortage. But my husband ordered his sandwich and said, "Just put my onions on her sandwich," and the server said, "I can't do that." What? You can't put his onions on my sandwich? Hello? It's the same thing, you just move your hand a fraction of an inch and drop them there. So we said, "OK, go ahead and put the onions on his sandwich and we'll move them ourselves," and she reached in with the tip of her fingers and pulled out two tiny onion strings. She refused to do any more. She was actually trying to not-so-subtly tell us that we weren't going to pull anything over on her and by god, we were NOT getting any more onions. So here's the thing you little twit: you just lost a hell of a lot more money than those two little onion strings cost you because while we've eaten there every week for ages, we will NEVER be back. So now you'll have some extra onions for your other customers - if anyone ever comes back to this awful place. I sure as hell will not. Oh, and you freaking stingy manager, go buy an onion at Kroger. They cost about 25 cents. Damn cheapskate.
Anthony Hall
Store closed at 5 instead of 8pm. I walked in at 5:07 Worker was rude about being closed early even though there was a customer being helped and the open sign was still on. Better get your sandwich a noon folks!
Noah Seay
Ordered a bogo sub online and not sure how an online order gets messed up since it’s written down but this place totally forgot the pepperoni and marinara for my chicken pizziola ??. Like how is it possible to miss that?
Joshua Royster
Ordered online order for my lunch break. Order was wrong. Not enough time to return to the store. District Manager Heather White said they don’t offer refunds. So I guess I don’t get to eat today. Thanks Subway.
Staff was rude. We started our order then they said they don't coupons. They should have told us before we started our order. We just walked out and made it clear that it was nonsense and won't be coming back and no reason why they couldn't take the coupons.
Service: 1
Place smelt of bleach strongly and they don't accept subway coupons.
Atmosphere: 1
Food: 1
Service: 1
Such a helpful staffand I really appreciate that she took care of our request with a smile ?
Atmosphere: 5
Food: 5
Service: 5
What subway anywhere in Illinois does not take or accept their own subway coupons. This subway will never get mine nor my companies business and I would never and will never recommend this carbondale il subway to
Atmosphere: 1
Service: 1
Was gonna eat here, but homeless people seeping on your businesses doorstep is so not the vibe.
Atmosphere: 1
Won't accept coupons because of the "increased price of labor". Give me a break. With three other subway locations in Carbondale just go somewhere else.
To the younger lady who works here , 10/10. Highly recommend. For the manager, 0/10. Lazy, lazy, lazy.
To the younger lady who works here , 10/10. Highly recommend. For the manager, 0/10. Lazy, lazy, lazy.
Do NOT go if u want to use your unexpired Subway coupons. They don't accept
It’s healthy tasting and almost as fancy as most high end restaurants
Restaurantji Recommends
Absolutely the worst customer service imaginable. Everytime I'm there I don't think it can get worse and it absolutely does.
And the award for the single most shocking and awful customer service goes to - drum roll, please - Subway in Carbondale. My husband and I ate lunch there today. I asked for extra onion and the server dribbled on a little extra and then refused to give me any more, saying if they ran out, then they'd have no onions for other customers. Sort of OK so far, except that NO other restaurant or grocery store has any kind of onion shortage. But my husband ordered his sandwich and said, "Just put my onions on her sandwich," and the server said, "I can't do that." What? You can't put his onions on my sandwich? Hello? It's the same thing, you just move your hand a fraction of an inch and drop them there. So we said, "OK, go ahead and put the onions on his sandwich and we'll move them ourselves," and she reached in with the tip of her fingers and pulled out two tiny onion strings. She refused to do any more. She was actually trying to not-so-subtly tell us that we weren't going to pull anything over on her and by god, we were NOT getting any more onions. So here's the thing you little twit: you just lost a hell of a lot more money than those two little onion strings cost you because while we've eaten there every week for ages, we will NEVER be back. So now you'll have some extra onions for your other customers - if anyone ever comes back to this awful place. I sure as hell will not. Oh, and you freaking stingy manager, go buy an onion at Kroger. They cost about 25 cents. Damn cheapskate.
Store closed at 5 instead of 8pm. I walked in at 5:07 Worker was rude about being closed early even though there was a customer being helped and the open sign was still on. Better get your sandwich a noon folks!
Ordered a bogo sub online and not sure how an online order gets messed up since it’s written down but this place totally forgot the pepperoni and marinara for my chicken pizziola ??. Like how is it possible to miss that?
Ordered online order for my lunch break. Order was wrong. Not enough time to return to the store. District Manager Heather White said they don’t offer refunds. So I guess I don’t get to eat today. Thanks Subway.