Baskin-Robbins

1749 W 87th St, Chicago
(773) 233-8877

Recent Reviews

Rhonda

I know someone who has thrown up due to this location. Do not come here because from what I hear, their product will make you sick. They’re selling old food from what I hear.

Viridiana Rios

Miserable people work here

Marshon M.

They do not pay attention at all I clearly said two scoops two cups, they give me 3 individual cups and charged me more‍.

Armando Juarez

Horrible customer service but ice cream it's delicious at Baskin-Robbins

Tabitha Townsend

I Hope they go out of business .. The WORST .

Shanell “Docky” Johnson

I ordered 2 sugar cubes and two regular cones each with one scoop and 3 long john donuts and was charged $20.20. after receiving my receipt, I noticed I was charged for an extra cone which was $2.99, all he can say was that he charged me for an extra one sorry. No you overcharged me and then only gave me $2.99 back. Never again

Canary Lewis

The worse Baskin Robbins I've ever been to and usually out of ice cream. On my last visit I ordered a scoop of ice cream in a cup and one on a cone. When I paid I asked for my receipt and noticed a extra charge for the cone and also the cup. When I asked what the fee was for I was told it's an extra fee they charge. If you get a cup or a cone. How is that not included in the price? How else am I supposed to get the ice cream? In my hand? Bring my own dish? Be careful going here because they don't give you a receipt so unless you ask for one and look at your charges you'll never know about the extra charges.

Shanell Johnson

I ordered 2 sugar cubes and two regular cones each with one scoop and 3 long john donuts and was charged $20.20. after receiving my receipt, I noticed I was charged for an extra cone which was $2.99, all he can say was that he charged me for an extra one sorry. No you overcharged me and then only gave me $2.99 back. Never again

joyce yyase

The girl with short red burgundy twist hair has a lousy attitude. She asked me what I wanted. I told her I wanted 2 scoops, Rocky Road at the bottom and Pralines-n-Cream on top. She was quick to say they don't have Rocky Road until I pointed to her that they have a full tub. SMH. The whole entire short minutes of our order, she had a funky nasty attitude.

Joyce Yase

The girls who served us (she had short red burgundy twist hair was quick to say they don't have Rocky Road until I pointed to her the full untouched bucket they have. NOT just that, she had an unpleasant nasty attitude even when she was taking my fiance's coffee order. Overall, she had a very foul attitude. I wanted to speak with the manager but he seemed busy with the drive-thru orders. Why work with a funky attitude?

Joyce Yase-Thomas

The girls who served us (she had short red burgundy twist hair was quick to say they don't have Rocky Road until I pointed to her the full untouched bucket they have. NOT just that, she had an unpleasant nasty attitude even when she was taking my fiance's coffee order. Overall, she had a very foul attitude. I wanted to speak with the manager but he seemed busy with the drive-thru orders. Why work with a funky attitude?

Latasha Pope

I ordered an energy cold brew from my phone, I received it and I swear it tasted like they had put blueberry flavor in my iced coffee so I kindly asked them to remake it and needless to say that one was equally disgusting I'm quite disappointed because I haven't had an ice coffee in about 8mths and was really looking forward to it!

Metro Cust

Hi! well Baskin Robinson and Duncan Donuts are together but I went there to buy Donuts like I said before I stop buying ice cream there well it really depends on the Person who waits on me and how they look.I mean if their head is covered all the way no hair out, then I might buy my favorite. Blk walnut, well this is me and I'm sure I'm not the only one that Pay attention to how a Place and the the People who work look.so now I check around and go the distant if I can.but you know to each his own.all I can say is just be aware and pay attention to your surroundings.MRS. P ur" senior shopper.still in tune and here.

C Whitehead

paid $6 for a drink I could barely swallow.My turtle cappuccino blast was drowned! by what is supposed to be a garnish of chocolate syrup. It was,like drinking chocolate syrup.Gross.Never going back.

Tia J.

I went through the drive thru and I ask for Jamoca shake. I get to the window and the shake is white. I ask, "Is this Jamoca, it looks very light?" She says,"Yes, it's Jamoca." The only reason I took her word is because recently Baskin Robbins has removed a lot of artificial ingredients and dyes from their ice cream. I pull off and taste it and of course it's not Jamoca and I didn't have time to go back. Lying=Poor service.

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