Starbucks
$ • Coffee Shops
Hours:
9564 S Western Ave, Evergreen Park
(708) 423-1993
Customers' Favorites
Starbucks Reviews
I enjoy my beverages from this location. The problem is the customer service at times. Lauren at the drive-thru window in the morning is not warm at all. If you work directly with customers, saying 'Good Morning' after being spoken to and having patience should be a given. I don't think folks need to be overly excited, but just basic greetings/pleasantries will do. I hope this improves.
Go inside it’s better and faster. Can’t believe how many people sit in drive thru here for over 10 min ?and no one’s inside. Get out get excercise geez it’s faster that way! The sandwiches are delicious and their pastries oh of course the caramel crunch frappe oh yea!!!
Ratings
Hours
Monday | 4:30AM - 9:30PM |
Tuesday | 4:30AM - 9:30PM |
Wednesday | 4:30AM - 9:30PM |
Thursday | 4:30AM - 9:30PM |
Friday | 4:30AM - 9:30PM |
Saturday | 4:30AM - 9:30PM |
Sunday | 5:30AM - 9:30PM |
This location is consistently bad. The music is too loud (when did Starbucks become a day club?), the staff is often slow even when you give lead time and order on the app, orders are often incomplete, e.g., not prepared as specified. I've patronized this location over 50 times and it's a pattern. Also, working with Starbucks Customer Support is tedious when trying to receive reimbursement, so much so that I was forced to call in when the chat agent could not put $4.95 back on...read full review