McDonald's
$ • Fast Food, Coffee Shops, Burgers
Hours:
402 W Cloverdale Rd, Chillicothe
(309) 274-4070
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McDonald's Reviews
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So I went in to order breakfast and got ignored. 3 employees even had time to carry on a conversation near the drive thru. If I saw all three of them they should have been aware of me.
I left and decided to call the store to let them know. No answer. Well to their credit if they are in the habit of ignoring customers, it's in their best interest not to answer their phone either. Been to plenty of McDonald's and this by far is the lower if not the lowest end one.
I pulled out my quarter pounder and the ketchup was on top of the burger. The cheese burgers had nothing but meat and cheese..
Uh yes! I ordered online last weekend. When I went to pick up my order, they couldn't find it although I showed them the app where it showed my order. The manager insisted they did not have an order for me. After I received an email that thanked me for my order and showed that my debit card had been charged, I went inside to show the Manager the email. Then she, along with the Assistant Manager, told me they had no order for me and they WERE NOT going to give me free food....read full review
Ratings
Menu
Hours
| Monday | 5AM - 11PM |
| Tuesday | 5AM - 11PM |
| Wednesday | 5AM - 11PM |
| Thursday | 5AM - 11PM |
| Friday | 5AM - 11PM |
| Saturday | 5AM - 12AM |
| Sunday | 5AM - 12AM |
McDonald's offers food prepared just right by friendly and efficient staff. The facility is clean and well-lit, with newer seating and a generally pleasant atmosphere. Customers often get their orders quickly, and most employees are friendly and helpful. Some workers may seem stressed at times, which can lead to minor delays or slight errors, but overall, the restaurant runs smoothly. Inside, food quality remains good, and customers report that their orders are usually accurate. The staff sometimes shares jokes, creating a welcoming environment, and the restaurant is a decent fast food option outside of wealthy areas. There are occasional issues like long wait times at the pick-up window or staff not knowing how to handle specific requests, but these are rare. Customers note that the restaurant is usually clean, and the seating is comfortable. However, there can be moments when service is a bit slow, and staff may not always be as attentive as expected. Overall, most experience positive visits, with helpful employees like Shannon Rupp, though some have encountered rude behavior from management. The restaurant occasionally faces issues like unavailability of ice cream or pies during late hours, but these are typical for the location.