The place is dirty and staff is unfriendly. The food was dry as the desert sand.
Atmosphere: 1
Food: 1
Service: 1
Kalla Mahar
Not sure what Wendy's has done to their burgers but they are absolutely terrible. They taste like cardboard. My boys will not eat them anymore, either.
Atmosphere: 4
Food: 1
Service: 4
ethan boss
It's a Wendy's, what do you expect
Atmosphere: 3
Food: 4
Service: 4
Lord Strangewood
They got a great crew they are my morning heroes
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Honey Butter Biscuit
Steve Scott
The Dixon Wendy's is always a good experience. Food is hot and fresh. The staff is friendly every visit. If you're ever going through Dixon give them a try.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wendy's Hot & Crispy Fries, Spicy Chicken Sandwich
Christine Pitzer
I needed to use the women's restroom due to an emergency. There was no running water at the sink in the bathroom!! I would never eat here after experiencing the lack of water or hand sanitizer in the women's restroom!!
Lana Evans
Just went to see how the reviews are. A customer came from Wendy's with nearly 15 dollars more than what she was owed for change. Good for them. Tried getting a job with this location and it seems I dodged a nuclear bomb. You guys only hire babies, and people who are obedient insufferable submissive pansies. Could have done better, but you guys are too lazy to train them properly. And the terrible attitude? What a joke. Could have fooled me. While just wait for the place to crumble down with the employees inside.
Atmosphere: 1
Food: 1
Service: 1
Willow Lee
You guys have the literal worst food around here in this town and the people inside act as entitled as if they have the best food. You are horrible to your workers and all the workers are so rude and horrible to other workers, seems like a very toxic and horrible atmosphere to be around. I’m surprised this place hasn’t been shut down or not on the way to be shut down. I’ve always gotten my orders messed up or they’ve almost always been cold or the food is just disgusting. It’s almost depressing to even go there or order. The workers don’t even pretend to be happy that they work there.
Atmosphere: 1
Food: 1
Service: 1
Valorex
Ordered breakfast through the app, showed up in drive through at 645 to be told they don't open until 7. Online and all over the outside of the store says they open at 6. Isn't the first time they have told me they weren't open when they clearly were.
Atmosphere: 1
Food: 1
Service: 1
Naya
Management on all shift have terrible customer service and bad attitudes. Food is a hit and miss(mostly a miss).Don’t come back with a complaint oh the attitudes and nasty looks from management . I’ve never come to this Wendys and anyone was friendly or had a smile, the one young lady that worked there before was very friendly with a great attitude but I’ve come to learn why their workers never stick around. This place is going to make someone really sick. You never get a receipt(hmmm wonder why)Today was my last time spending my hard earned dollars for bad customer service and old overly salty food.
I got chili and a variety of burgers. I’ve never been let down.
Atmosphere: 5
Food: 5
Service: 5
Star Streff
went up to register lady sat there with a dirty look tapping her fingers on the counter very loud and being extremely rude well I was trying to order.
Atmosphere: 2
Food: 2
Service: 1
Stacey Fleck
Went to Dixon IL location ordered a bacon dble biggie bag and a dble stack fries and frosty paid $14.69 1. didn't get a receipt. 2. could tell burgers were old cheese was hard and brown burger dry. 3. can't even call because it's a fax number I tried 4 times 2 different phones. NOT HAPPY!!!!!!!
Atmosphere: 1
Food: 1
Service: 3
Baylie Hall
I came through the drive through on Sunday October 22nd around 5:20 and they were closed even though their window says that they are open all day until 11pm but they were not. Not satisfied with this at all.
Cathie Kentner
This Wendy's really needs an update and remodel. The benches all have ripped upholstery, the carpet smelled awful, the bathrooms looked cleanish but smelled awful.
The place is dirty and staff is unfriendly. The food was dry as the desert sand.
Atmosphere: 1
Food: 1
Service: 1
Not sure what Wendy's has done to their burgers but they are absolutely terrible. They taste like cardboard. My boys will not eat them anymore, either.
Atmosphere: 4
Food: 1
Service: 4
It's a Wendy's, what do you expect
Atmosphere: 3
Food: 4
Service: 4
They got a great crew they are my morning heroes
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Honey Butter Biscuit
The Dixon Wendy's is always a good experience. Food is hot and fresh. The staff is friendly every visit. If you're ever going through Dixon give them a try.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wendy's Hot & Crispy Fries, Spicy Chicken Sandwich
I needed to use the women's restroom due to an emergency. There was no running water at the sink in the bathroom!! I would never eat here after experiencing the lack of water or hand sanitizer in the women's restroom!!
Just went to see how the reviews are. A customer came from Wendy's with nearly 15 dollars more than what she was owed for change. Good for them. Tried getting a job with this location and it seems I dodged a nuclear bomb. You guys only hire babies, and people who are obedient insufferable submissive pansies. Could have done better, but you guys are too lazy to train them properly. And the terrible attitude? What a joke. Could have fooled me. While just wait for the place to crumble down with the employees inside.
Atmosphere: 1
Food: 1
Service: 1
You guys have the literal worst food around here in this town and the people inside act as entitled as if they have the best food. You are horrible to your workers and all the workers are so rude and horrible to other workers, seems like a very toxic and horrible atmosphere to be around. I’m surprised this place hasn’t been shut down or not on the way to be shut down. I’ve always gotten my orders messed up or they’ve almost always been cold or the food is just disgusting. It’s almost depressing to even go there or order. The workers don’t even pretend to be happy that they work there.
Atmosphere: 1
Food: 1
Service: 1
Ordered breakfast through the app, showed up in drive through at 645 to be told they don't open until 7. Online and all over the outside of the store says they open at 6. Isn't the first time they have told me they weren't open when they clearly were.
Atmosphere: 1
Food: 1
Service: 1
Management on all shift have terrible customer service and bad attitudes. Food is a hit and miss(mostly a miss).Don’t come back with a complaint oh the attitudes and nasty looks from management . I’ve never come to this Wendys and anyone was friendly or had a smile, the one young lady that worked there before was very friendly with a great attitude but I’ve come to learn why their workers never stick around. This place is going to make someone really sick. You never get a receipt(hmmm wonder why)Today was my last time spending my hard earned dollars for bad customer service and old overly salty food.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I got chili and a variety of burgers. I’ve never been let down.
Atmosphere: 5
Food: 5
Service: 5
went up to register lady sat there with a dirty look tapping her fingers on the counter very loud and being extremely rude well I was trying to order.
Atmosphere: 2
Food: 2
Service: 1
Went to Dixon IL location ordered a bacon dble biggie bag and a dble stack fries and frosty paid $14.69 1. didn't get a receipt. 2. could tell burgers were old cheese was hard and brown burger dry. 3. can't even call because it's a fax number I tried 4 times 2 different phones. NOT HAPPY!!!!!!!
Atmosphere: 1
Food: 1
Service: 3
I came through the drive through on Sunday October 22nd around 5:20 and they were closed even though their window says that they are open all day until 11pm but they were not. Not satisfied with this at all.
This Wendy's really needs an update and remodel. The benches all have ripped upholstery, the carpet smelled awful, the bathrooms looked cleanish but smelled awful.
Atmosphere: 1
Food: 4
Service: 4