Very friendly service. Pricing was moderate. I will go back.
Atmosphere: 5
Food: 5
Service: 5
A B
It was a hot day so we decided to go in out of the heat and order. Music, if you can call it that was blaring on the overhead speakers playing one rap son after another with not so nice lyrics. One was UnoTheActivist Jealousy. Just glad my children were not with me. NOT family friendly environment.
Joe Leibach
Sharing this review in hopes the restaurant realizes their staff constantly turn their online ordering on and off. I understand the volume at times and have no complaints there, but this evening before 6:00 PM I tried to place an order for pickup the tomorrow morning at 7:00 AM. When I went to checkout, it said ordering at that time is not available. Ok, I get that. I tried to bump it back and they are not allowing any orders for tomorrow at any time throughout the entire day. WHY IS THIS??? Why can I not have a simple smoothie order fulfilled when it is placed a day in advance? People who plan ahead in advance seem to be always downgraded for drive-thru orders at most establishments today. This was an order for 5 and not just 1. You are losing a big piece of business with advance orders that are likely larger chunks of revenue. Just thought I would relay in hopes you realize that not only are you losing money out the door, but customers too.
Dana M.
poor customer service, closed right after we left, an HOUR early. 6/17/23 7:45 pm
Elvie Villa
A lot of choices so I took a bit making my order but the worker was patient.4 stars bc the screen backlight was out on the menu so it was hard to read
Beth Richardson
1st time here at this location! We came around 3 pm on a Monday and it wasn’t busy at all. They do have a drive thru. There is also tables inside so you can sit and enjoy.
asriel stormer
very good and clean! the employees are are super friendly! :) 10/10 would recommend
Chris G.
Hardly the king of speed. I decided to give this place a second try because the first time I left the drive thru after waiting 20 minutes. Well today we waited 15 minutes which is just too long for a drive thru.
Morgan Cavaiani
Went into Smoothie King today. Normally I am not one to leave a negative review. I am not leaving this review because they were backed up on orders, short staffed, and took very long to get the smoothie. I understand times are hard right now and today was a popular day to get a smoothie with the heat.I am merely only leaving this review because I am severely lactose intolerant, I asked for almond milk, and I 100% can guarantee that regular milk was put in my smoothie. Unfortunately I have been very sick all day. Love smoothie king but not today ):
This locations “machine” seems to always be broken. I’ve been here several times in a weeks time and each and every time they claim the machine is broken and they can’t make drinks because they don’t know the recipe? My daughter and I also came here twice last Saturday and was told the same thing but saw a woman walk out the store with a large drink. Poor customer service. Beat practice is if systems are out of service to place a sign on the door and contact partners such as Door Dash to inform them of the situation to deter orders being placed. Ridiculous. Edwardsville needs a Planet Smoothie or a competitor that will provide exceptional service.
nena daugherty
Excellent Service!❤❤❤
Liam Hadley
Smoothie are SO good. Our favorites are the banana boat and the strawberry lemon twist. The staff are so nice and cheerful which makes the experience so much better. Would definitely recommend to a friend and will definitely be going back.
Shan R.
I ordered smoothies for myself and my mom. Outstanding service and the smoothies were awesome!
Julia D
Me and my dogs love smoothie king! Ask for a frozen yogurt for your pooch, they will love it.
Fast and consistent!
Atmosphere: 5
Food: 5
Service: 5
Very friendly service. Pricing was moderate. I will go back.
Atmosphere: 5
Food: 5
Service: 5
It was a hot day so we decided to go in out of the heat and order. Music, if you can call it that was blaring on the overhead speakers playing one rap son after another with not so nice lyrics. One was UnoTheActivist Jealousy. Just glad my children were not with me. NOT family friendly environment.
Sharing this review in hopes the restaurant realizes their staff constantly turn their online ordering on and off. I understand the volume at times and have no complaints there, but this evening before 6:00 PM I tried to place an order for pickup the tomorrow morning at 7:00 AM. When I went to checkout, it said ordering at that time is not available. Ok, I get that. I tried to bump it back and they are not allowing any orders for tomorrow at any time throughout the entire day. WHY IS THIS??? Why can I not have a simple smoothie order fulfilled when it is placed a day in advance? People who plan ahead in advance seem to be always downgraded for drive-thru orders at most establishments today. This was an order for 5 and not just 1. You are losing a big piece of business with advance orders that are likely larger chunks of revenue. Just thought I would relay in hopes you realize that not only are you losing money out the door, but customers too.
poor customer service, closed right after we left, an HOUR early. 6/17/23 7:45 pm
A lot of choices so I took a bit making my order but the worker was patient.4 stars bc the screen backlight was out on the menu so it was hard to read
1st time here at this location! We came around 3 pm on a Monday and it wasn’t busy at all. They do have a drive thru. There is also tables inside so you can sit and enjoy.
very good and clean! the employees are are super friendly! :) 10/10 would recommend
Hardly the king of speed. I decided to give this place a second try because the first time I left the drive thru after waiting 20 minutes. Well today we waited 15 minutes which is just too long for a drive thru.
Went into Smoothie King today. Normally I am not one to leave a negative review. I am not leaving this review because they were backed up on orders, short staffed, and took very long to get the smoothie. I understand times are hard right now and today was a popular day to get a smoothie with the heat.I am merely only leaving this review because I am severely lactose intolerant, I asked for almond milk, and I 100% can guarantee that regular milk was put in my smoothie. Unfortunately I have been very sick all day. Love smoothie king but not today ):
Restaurantji Recommends
This locations “machine” seems to always be broken. I’ve been here several times in a weeks time and each and every time they claim the machine is broken and they can’t make drinks because they don’t know the recipe? My daughter and I also came here twice last Saturday and was told the same thing but saw a woman walk out the store with a large drink. Poor customer service. Beat practice is if systems are out of service to place a sign on the door and contact partners such as Door Dash to inform them of the situation to deter orders being placed. Ridiculous. Edwardsville needs a Planet Smoothie or a competitor that will provide exceptional service.
Excellent Service!❤❤❤
Smoothie are SO good. Our favorites are the banana boat and the strawberry lemon twist. The staff are so nice and cheerful which makes the experience so much better. Would definitely recommend to a friend and will definitely be going back.
I ordered smoothies for myself and my mom. Outstanding service and the smoothies were awesome!
Me and my dogs love smoothie king! Ask for a frozen yogurt for your pooch, they will love it.