Panera Bread

5917 N Illinois St, Fairview Heights
(618) 222-9630

Recent Reviews

Simoriah L.

They seem to have cut down the smoothie menu, only 3 options now. I was disappointed they got rid of the peach blueberry one. Also why is the smoothie like tiny now? But more expensive? I'm afraid I've had it with Panera as a franchise.

Nacho Taco

Drive through is been down for about two weeks now...

Kaci T.

Ordered food for delivery today, and my toasted sandwich (the bbq chicken) is not very toasted at all. I was already planning on tossing it in the oven when it got here due to delivery time (not their fault) but there’s zero color or crisp on my bread, and it’s quite disappointing. Picture of the untoasted

Food: 1

Allison Preston

As always delicious.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Panera Bread Co

Rebecca Phipps

Great

Atmosphere: 5

Food: 5

Service: 5

Cynthia Peters

A nice place to come and hang out for a moment. Have a quick lunch meeting. The staff is great. They most definitely need raises.

Atmosphere: 5

Food: 5

Service: 5

Ben Castic

This place is going downhill. They have a few really good employees and a couple that ain't. They don't have enough employees either. Time and time again, they don't have all the ingredients to make your order, and they may not come out and tell you so you sit and wait till you walk up to say something. One time, they took my order off the board and didn't say anything and it was paid for. That's wrong.

Atmosphere: 4

Food: 4

Service: 2

Tom Pickering

Missing bread from my order.

Atmosphere: 3

Food: 5

Service: 1

Recommended dishes: French Baguette

Joe

Kid-friendliness: I got yelled at for asking for a box plus plates were dirty while we were eating and they gave is the food

Atmosphere: 1

Food: 5

Service: 2

Recommended dishes: French Baguette, Panera Caesar Salad

Latesha Wallace

I love going to Panera. This is my spot, my office. I love the atmosphere. People are friendly. I love meeting new people & networking & sharing ideas & information.Kid-friendliness: I see kids are enjoying this place too.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Creamy Tomato Soup, Seasonal Fruit Cup, Panera Cookie Varieties

Emily Zweifel

I don’t usually write reviews but the service here was absolutely terrible. We ordered 2 bagels and 2 charged lemonades. Waited nearly 25 minutes for the very lousy workers to complete our order. We went at 3:30, the restaurant and drive through were nearly empty. Our drinks were warm no ice and one of the bagels were “out of stock” we could clearly see them in the baskets in the front. Absolutely do not recommend this location.

Service: 1

Nathan M.

The food generally is good. However, don't online order through this place. For the last five times, they have screwed up on online order, short changing us on what we ordered. I don't understand how this happens and I am done with this place. If you eat here, order inside.

Jocelyn Nicole

Drive thru always closed in the morning. I don't understand why you all have one at this point. Sometimes people need to gran their items and head to their destination.

Anna Warfield

Always fresh and very good. I switched from another panera to this one due to the service. This is new and always

Atmosphere: 5

Food: 5

Service: 5

Amanda C.

I ordered via the app and am a bit disappointed. I paid nearly $6 for a Greek yogurt and fruit cup only to be greeted with a 3" cup of what looks like yogurt and bits of old fruit floating in dish water. Photos attached for reference. Gross.

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