“Hi, to Amber Baker or Stacy Medina (which ever fake account or friend’s account that is now being used) that is still continuing to attack and harass me with lies….please understand that I do not wish to engage in this type of social media “back and forth”.I have always welcomed honest feedback and reviews good or bad.However, first review from “Stacy” contains complete lies or more accurately, the situation that resulted with a disgruntle customer. [Side note: we find it very obvious that the two reviews use the same verbiage. Based on this, the assumption is that both “Stacy and Amber” are working together in continuing to harass me.] As there were other customers here to witness the entire situation and video/audio recording that can prove what transpired was an attack against me, the “female owner”. What “Stacy” said she had to endure from “the female owner” was actually a description/mirror of her own behavior. It was a very sad display of someone’s character and especially when I stood up for myself against her verbal attacks, she then automatically becomes the victim. Even, going as far as calling another customer in the shop a demeaning label (I do not want to repeat the words she used).I apologize for others and myself on those bad days, but I do wish we can think about morals and integrity. Lies that results in putting someone else down to make yourself feel better should not be the answer.To Amber’s review; there is a very slim chance as a lot of our customers know, that “daughter, her father, and mother” would all be working at the same time. With the little ones being out of school for a couple days this week, one of us are always with them.Also, we do ask our customers to “feel free to have a seat, walk around the mall…” But never do I so “rudely” ask or even tell anyone to “go stand somewhere else” and never would I dare say “I don’t care just anywhere else”.Furthermore, we currently do not have any employees so snapping at someone and asking for this person to go on break…another example of words used to discredit me and personally attack me.You can always ask for the next in charge so you can let someone at the establishment know how your experience was and how they can/should improve. Instead the decision made was to go online to let others know but not the business itself so changes can be made. Social media, online review etc, is a place to post your honest…”honest” review. My hope is we can be productive members of society and grow in the fact of helping and supporting small businesses. Even potentially supporting another human being.My tone of voice can be intimidating to some, as I am a very passionate person especially when it comes to delivering the best product to my customers. This I understand but the rest, complete fabrication is uncalled for and guaranteed did not happen since again, video/audio proves so. The “husband” and “daughter” do agree that it is just petty to put something out online that are lies.I do hope you can move on and find peace in knowing that you have already left a bad review. Any more of this, then I would call it being a bully and no one likes bullies.-Journey on with kindness and compassion“
“Hi, to Amber Baker or Stacy Medina (which ever fake account or friend’s account that is now being used) that is still continuing to attack and harass me with lies….please understand that I do not wish to engage in this type of social media “back and forth”.I have always welcomed honest feedback and reviews good or bad.However, first review from “Stacy” contains complete lies or more accurately, the situation that resulted with a disgruntle customer. [Side note: we find it very obvious that the two reviews use the same verbiage. Based on this, the assumption is that both “Stacy and Amber” are working together in continuing to harass me.] As there were other customers here to witness the entire situation and video/audio recording that can prove what transpired was an attack against me, the “female owner”. What “Stacy” said she had to endure from “the female owner” was actually a description/mirror of her own behavior. It was a very sad display of someone’s character and especially when I stood up for myself against her verbal attacks, she then automatically becomes the victim. Even, going as far as calling another customer in the shop a demeaning label (I do not want to repeat the words she used).I apologize for others and myself on those bad days, but I do wish we can think about morals and integrity. Lies that results in putting someone else down to make yourself feel better should not be the answer.To Amber’s review; there is a very slim chance as a lot of our customers know, that “daughter, her father, and mother” would all be working at the same time. With the little ones being out of school for a couple days this week, one of us are always with them.Also, we do ask our customers to “feel free to have a seat, walk around the mall…” But never do I so “rudely” ask or even tell anyone to “go stand somewhere else” and never would I dare say “I don’t care just anywhere else”.Furthermore, we currently do not have any employees so snapping at someone and asking for this person to go on break…another example of words used to discredit me and personally attack me.You can always ask for the next in charge so you can let someone at the establishment know how your experience was and how they can/should improve. Instead the decision made was to go online to let others know but not the business itself so changes can be made. Social media, online review etc, is a place to post your honest…”honest” review. My hope is we can be productive members of society and grow in the fact of helping and supporting small businesses. Even potentially supporting another human being.My tone of voice can be intimidating to some, as I am a very passionate person especially when it comes to delivering the best product to my customers. This I understand but the rest, complete fabrication is uncalled for and guaranteed did not happen since again, video/audio proves so. The “husband” and “daughter” do agree that it is just petty to put something out online that are lies.I do hope you can move on and find peace in knowing that you have already left a bad review. Any more of this, then I would call it being a bully and no one likes bullies.-Journey on with kindness and compassion“