“Charlie's is by far one of the best Philly steak restaurants around. The staff at the Gurnee location were very polite and understood my order correctly the first time. The grill and prep table was clean as I got to watch my food being cooked. I am looking forward to my next visit!“
“I got the Classic Philly- and it was outstanding! It literally just melts in your mouth, cheesy bite of deliciousness. I also got the cheese fries which were also phenomenal and definitely can tell made out of REAL potatoes versus a frozen bag of fries.I’m not even mad I got it all over my work clothes eating in the car because I have a 30 minute lunch break. My only disappointment was I called twice and no one answered the phone and went to voicemail.I don’t know why this establishment didn’t have more people in (maybe because it is Sunday) because this is the BEST sandwich I’ve had in the Lake County area! I will be back again!“
“I drive an hour to get to this location because of the very friendly person who works there. Hamdi is the best! Remembers orders and is always humble and kind. He makes everyone feel welcomed and the sandwich’s are made w. Love and care. It’s not sloppy and it taste great!“
American • $
“We were given this place as a suggestion as a must stop n eat. This Small gem is awesome. We made it here and the food was delicious, Kyle was on the grill as Miss Ashyia was covering the service. She was super sweet, friendly and allowed us to try the type of flavor of cheese cake before I bought it. I asked for her for a recommendation and she suggested the cookie dough cheesecake and it was amazing. I ended up purchasing two, one for later, (the chocolate, also delicious, and better in my personal opinion than Cheesecake Factory) Definitely stopping by again for their superb service.It’s great to visit these spots from Chicago, it’s been 24 yrs since I was last here in Chicago thank you for your great service Kyle and Miss Ashyia. ? As a Navy Veteran I want to thank you for your service.“
“Always knew about the location on the south end of the mall but not sure when this location opened and when The Great Steak & Potato Co. folded but Charley's delivers a decent tasting cheesesteak.My father who was born & raised in Eastern PA from time to time will stop in at Charley's for a cheesesteak when going for his daily walk in the mall. He's very picky about his cheesesteaks but claims this place has a decent taste if not a bit pricy.I appreciate a cheesesteak here from time to time especially The Old School cheesesteak w/ Old School Philly fries, MMMM!! Since it is a chain, you'll commonly hear/read that they're not authentic or the meat's bland compared to a real Philly cheesesteak.It really is "you like what you like" and if the customer service is consistently good like any other location I've been to then it's a go-to spot.“