Place makes a fairly good sandwich but when a franchise refuses to take any coupons whatsoever that turns me off. In todays economy the customer really appreciates coupons and that has a tendency to draw me to those locations. This location is now added to my never go to again list of subways. Only because of the coupon issue.
Atmosphere: 3
Food: 3
Service: 3
Cydney O'Bryant
Would give 0 stars if I could. Horrible Employees and horrible customer service. Placed order in the subway app and payment was taken and they claim they never received the order. Had the order confirmation on my phone and proof of payment and he refused to make my $7 order or give a refund.Don’t waste your time and money. Horrible business
Atmosphere: 1
Food: 1
Service: 1
Scott Baker
So, I decided to stop by Subway sandwich shop in Gurnee off of Delany. I walked up to an empty counter to place my order when I was informed that there is an imaginary line some 18” to my right “AND THAT IS WHERE THE LINE STARTS!”Yes, I walked outNo, I will never return
Tinah Moran
A guy who work at this location is a good sandwich maker always do be
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken
Bonnie Brawner
Worker didn't't talk to us, he turned the open sign of 30 min before they closed.Food was good tho
Adrian Gonzalez
Ok get ready for this ill try to make it quick!Food: got me sick for 2 days, i got the tuna and i can only assume they do not know how to keep there food fresh, ironic that there slogan is “eat fresh”Store: is humid, probably why there food is growing bacteria at a rapid pace. I would usually give a store a second chance which i did! Yet to be let down again.I think an overhaul check/quality control inspection needs to be more thorough.They’re ruining it for other subways that are truly keeping there food fresh.
Atmosphere: 2
Food: 1
Service: 3
Nina 28
Come here almost everyday. Never opens on time, and when they do eventually open they don’t have anything ready, So I’m stuck waiting for them to get everything ready for the day. Im on a time crunch so sometimes i can’t wait. They should just honestly change their hours or take their job more seriously. Very nice lady just really bad service.
Isaaclovsky
I’ve been here about 6 times in the last 2 months and 5/6 times they are still closed. I have waited until 9:20 once.
We love this location the subs are always very good!
beluvblue
Poor Kid, I think his name was Trey, taking care of many peps as he could, and QUICKLY! As I stood in line Amazed by this kid I couldnt help wonder where his boss was, to help him. Probably in the bathroom. GREAT EXPERIENCE FOR A KID SO BUSY!!!!
Robbyrobot10
Kind lady at the night time.Where I was a little disturbed is the lady that was helping me tendered another guest with cash and still had gloves on. Once she had finished giving the cash back to the guest, she proceeded to use the same gloves that she handled cash with to put my toppings on my sandwich.Especially with the pandemic still ensuing, you would think there would be better safety and health procedures.
Joey D
Great food and great service. There has only been one time my food was not the way I ordered it. Great customer service. Clean and well run establishment.
Jessica
I am assuming the staff we had contact with the past 2 visits are the owners and the man is wonderful. Always very friendly and accommodating. Very clean and quick service. We will definitely be returning.
Place makes a fairly good sandwich but when a franchise refuses to take any coupons whatsoever that turns me off. In todays economy the customer really appreciates coupons and that has a tendency to draw me to those locations. This location is now added to my never go to again list of subways. Only because of the coupon issue.
Atmosphere: 3
Food: 3
Service: 3
Would give 0 stars if I could. Horrible Employees and horrible customer service. Placed order in the subway app and payment was taken and they claim they never received the order. Had the order confirmation on my phone and proof of payment and he refused to make my $7 order or give a refund.Don’t waste your time and money. Horrible business
Atmosphere: 1
Food: 1
Service: 1
So, I decided to stop by Subway sandwich shop in Gurnee off of Delany. I walked up to an empty counter to place my order when I was informed that there is an imaginary line some 18” to my right “AND THAT IS WHERE THE LINE STARTS!”Yes, I walked outNo, I will never return
A guy who work at this location is a good sandwich maker always do be
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken
Worker didn't't talk to us, he turned the open sign of 30 min before they closed.Food was good tho
Ok get ready for this ill try to make it quick!Food: got me sick for 2 days, i got the tuna and i can only assume they do not know how to keep there food fresh, ironic that there slogan is “eat fresh”Store: is humid, probably why there food is growing bacteria at a rapid pace. I would usually give a store a second chance which i did! Yet to be let down again.I think an overhaul check/quality control inspection needs to be more thorough.They’re ruining it for other subways that are truly keeping there food fresh.
Atmosphere: 2
Food: 1
Service: 3
Come here almost everyday. Never opens on time, and when they do eventually open they don’t have anything ready, So I’m stuck waiting for them to get everything ready for the day. Im on a time crunch so sometimes i can’t wait. They should just honestly change their hours or take their job more seriously. Very nice lady just really bad service.
I’ve been here about 6 times in the last 2 months and 5/6 times they are still closed. I have waited until 9:20 once.
Don't eat here, you will regret it
really nice staff here
Restaurantji Recommends
We love this location the subs are always very good!
Poor Kid, I think his name was Trey, taking care of many peps as he could, and QUICKLY! As I stood in line Amazed by this kid I couldnt help wonder where his boss was, to help him. Probably in the bathroom. GREAT EXPERIENCE FOR A KID SO BUSY!!!!
Kind lady at the night time.Where I was a little disturbed is the lady that was helping me tendered another guest with cash and still had gloves on. Once she had finished giving the cash back to the guest, she proceeded to use the same gloves that she handled cash with to put my toppings on my sandwich.Especially with the pandemic still ensuing, you would think there would be better safety and health procedures.
Great food and great service. There has only been one time my food was not the way I ordered it. Great customer service. Clean and well run establishment.
I am assuming the staff we had contact with the past 2 visits are the owners and the man is wonderful. Always very friendly and accommodating. Very clean and quick service. We will definitely be returning.