Wendy's
$ • Fast Food, Burgers
Hours:
4116 W Roosevelt Rd, Hillside
(708) 547-7847
About Wendy's
Customers' Favorites
Wendy's Reviews
This has been my worst experience at a Wendy's ever. I got a biggie bag and all of my food was over cooked and old. I called the location and the manager, Maria, was very rude. She tried telling me that the food couldn't be old because she's the manager. When I asked her if I could bring the food back after my work shift, she hung up the phone on me. When I called again to get an answer, no one answered: I assume they either blocked or just ignored calls from my number
food is good. equipment is raggedy. why my gift cards never work there. every year for Christmas I get wendy's cards. they never work at the hillside, il location. please either update your equipment or teach your staff how to work the g. c. machine. they always work at the Elmhurst location on york rd????????
The service is fast and correct. Courtious and friendly staff!
Ratings
Hours
| Monday | 6AM - 3AM |
| Tuesday | 6AM - 3AM |
| Wednesday | 6AM - 3AM |
| Thursday | 6AM - 4:29AM |
| Friday | 4:30AM - 4:29AM |
| Saturday | 4:30AM - 4:29AM |
| Sunday | 4:30AM - 3AM |
Wendy's serves great food, including their popular salads, potatoes, and fries. The restaurant has a modern interior and exterior, and the staff is usually amazing and provides good service. Customers often praise the staff for being polite and taking pride in their work, and the drive-thru moves quickly, especially at lunchtime. The restaurant is kid-friendly, with a kid's menu and wheelchair accessibility. However, there have been some issues in the past, such as staffing problems, cleanliness concerns like flooding and unpleasant odors in the bathrooms, and occasional delays, like waiting in line for 15 minutes without taking an order. Some customers also noted that they are stingy with ketchup, sometimes needing to ask multiple times to get it. Despite these issues, the restaurant has made efforts to improve its appearance and service quality over time.