This location is always on their game and the manager, Carter, is a hard working, polite and professional young man.
Atmosphere: 5
Food: 5
Service: 5
Dave S
This is a very nice eating establishment with great sandwiches and soups.I love their cheese and broccoli soup.
Atmosphere: 4
Food: 4
Service: 5
Michael Ammer
It was my first time here. I got the signature turkey club with potato salad as my side. It was delicious. The staff was friendly.
Atmosphere: 5
Food: 5
Service: 5
Linda Paris
I want to thank Carter, for his great service. I came in for lunch with a couple of people. Carter welcomed us into the restaurant, followed up on us to make sure we were ok with our meal. He offered us refills a couple of times. Thank you Carter!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salad, Sandwich
Libby Stachowiak
I want to praise Carter, who seems to be a team lead or manager at the Lake Zurich location. He was friendly, greeting customers as they entered the door. Was very helpful at the counter, helped staff server food, clean tables and move about the restaurant checking with patrons that their visit was going well. The service was great as well as all the food. Try the pecan cheesecake!
Atmosphere: 5
Food: 5
Service: 5
Samuel Chen
What a wonderful place! Tasty food in a clean and friendly environment. Manager was great and all the food was amazing. Want somewhere fresh and light, this is where I’m going!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salad
L D
Ordered online and it defaults to a tip to pick up my order inside of the store. Really?
Atmosphere: 3
Food: 3
Service: 3
BRIAN r.
Chicken tortilla soup almost had zero ingredients, 2 micro pieces of chicken, that was it. No flavor, and was served incredibly over boiled. Worst I ever had. And check outs even to go for fast food ask for tips.
stripemaster9
Expensive, not a good value. $29 for 2 sandwiches with small quantity of roast beef.
Atmosphere: 4
Food: 2
Service: 4
Ava C.
I love this place. It's so family friendly and the food is always top quality. The employees are super helpful and great at communicating and fixing issues if ever need be. The tea is amazing and the overall aesthetic of the place is very welcoming.
I have a huge issue with the location, first, let me start off by saying love McAlister’s food. So here’s my issue, I’ve been going to this location almost every day Monday through Friday for about 2 1/2 weeks because I eat lunch near my job site and this is the closest restaurant to there. Everything has been fine other than slow service until yesterday. We ordered our lunch and are sitting at our table waiting for our food and they brought one of our orders over and we waited for the other. We then see one of the workers take two plates to a table, where only one guy was sitting and drop off the food . I wondered if one of the plates was meant for us because it was our exact order but we waited. About 5 minutes later the employee goes back to his table and picks up one of the plates and goes back and puts it in the oder window. I see this and now I’m really watching, 2 or so minutes later they grab that same plate and bring it to my table. I tell the guy they can’t do that, that was at another customers table. I told them that was improper food handling. They try to tell me it was not the same plate from the other guys table , I tell them I was watching and saw everything. They call the manager that looks like hes still in high school and he was very rude, dismissing what I was saying and said they will make me a new one. I then explained to him my issue and he didn’t care he asked “do you want me to remake it or not”……. No I’m sorry, this shouldn’t have ever happened or any . Just do you want it or not. For all i know that guy tasted the food while he had the plate at his table , I have no clue. The issue is the manager seemed to not see anything wrong with what happened, he was more annoyed that we didn’t want the food from another table. This is disgusting to think that they will do this. I have contacted the right people to have them checked out!!!!!
Atmosphere: 5
Food: 4
Service: 3
Lexi Taylor
I don't think I've ever had a bad experience since I started coming here, I was introduced to this place from a friend since I'm not usually from around here, but with every visit it's become one of my favorite sandwich places, I always try to get something different every time and gosh it's so good, and everyone is always so friendly, and being a naturally shy person it helps alot. Definitely recommend for good food and feelings all round
Atmosphere: 5
Food: 5
Service: 5
Jenny Darter
Staff is very friendly and attentive to your needs. It's very clean and good food! Recommend for a quick stop.
Atmosphere: 5
Food: 5
Service: 5
Dan Parisi
Food tasted pretty good but portions were small for the price. Manager on duty was a great guy that seemed under a lot of stress because of food delivery issues. I felt bad for him. Store was clean and comforted and service from the manager was excellent.
Atmosphere: 4
Food: 3
Service: 4
GO
Great salads and sandwiches. Nice, friendly employees. We go there often.
This location is always on their game and the manager, Carter, is a hard working, polite and professional young man.
Atmosphere: 5
Food: 5
Service: 5
This is a very nice eating establishment with great sandwiches and soups.I love their cheese and broccoli soup.
Atmosphere: 4
Food: 4
Service: 5
It was my first time here. I got the signature turkey club with potato salad as my side. It was delicious. The staff was friendly.
Atmosphere: 5
Food: 5
Service: 5
I want to thank Carter, for his great service. I came in for lunch with a couple of people. Carter welcomed us into the restaurant, followed up on us to make sure we were ok with our meal. He offered us refills a couple of times. Thank you Carter!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salad, Sandwich
I want to praise Carter, who seems to be a team lead or manager at the Lake Zurich location. He was friendly, greeting customers as they entered the door. Was very helpful at the counter, helped staff server food, clean tables and move about the restaurant checking with patrons that their visit was going well. The service was great as well as all the food. Try the pecan cheesecake!
Atmosphere: 5
Food: 5
Service: 5
What a wonderful place! Tasty food in a clean and friendly environment. Manager was great and all the food was amazing. Want somewhere fresh and light, this is where I’m going!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salad
Ordered online and it defaults to a tip to pick up my order inside of the store. Really?
Atmosphere: 3
Food: 3
Service: 3
Chicken tortilla soup almost had zero ingredients, 2 micro pieces of chicken, that was it. No flavor, and was served incredibly over boiled. Worst I ever had. And check outs even to go for fast food ask for tips.
Expensive, not a good value. $29 for 2 sandwiches with small quantity of roast beef.
Atmosphere: 4
Food: 2
Service: 4
I love this place. It's so family friendly and the food is always top quality. The employees are super helpful and great at communicating and fixing issues if ever need be. The tea is amazing and the overall aesthetic of the place is very welcoming.
Restaurantji Recommends
I have a huge issue with the location, first, let me start off by saying love McAlister’s food. So here’s my issue, I’ve been going to this location almost every day Monday through Friday for about 2 1/2 weeks because I eat lunch near my job site and this is the closest restaurant to there. Everything has been fine other than slow service until yesterday. We ordered our lunch and are sitting at our table waiting for our food and they brought one of our orders over and we waited for the other. We then see one of the workers take two plates to a table, where only one guy was sitting and drop off the food . I wondered if one of the plates was meant for us because it was our exact order but we waited. About 5 minutes later the employee goes back to his table and picks up one of the plates and goes back and puts it in the oder window. I see this and now I’m really watching, 2 or so minutes later they grab that same plate and bring it to my table. I tell the guy they can’t do that, that was at another customers table. I told them that was improper food handling. They try to tell me it was not the same plate from the other guys table , I tell them I was watching and saw everything. They call the manager that looks like hes still in high school and he was very rude, dismissing what I was saying and said they will make me a new one. I then explained to him my issue and he didn’t care he asked “do you want me to remake it or not”……. No I’m sorry, this shouldn’t have ever happened or any . Just do you want it or not. For all i know that guy tasted the food while he had the plate at his table , I have no clue. The issue is the manager seemed to not see anything wrong with what happened, he was more annoyed that we didn’t want the food from another table. This is disgusting to think that they will do this. I have contacted the right people to have them checked out!!!!!
Atmosphere: 5
Food: 4
Service: 3
I don't think I've ever had a bad experience since I started coming here, I was introduced to this place from a friend since I'm not usually from around here, but with every visit it's become one of my favorite sandwich places, I always try to get something different every time and gosh it's so good, and everyone is always so friendly, and being a naturally shy person it helps alot. Definitely recommend for good food and feelings all round
Atmosphere: 5
Food: 5
Service: 5
Staff is very friendly and attentive to your needs. It's very clean and good food! Recommend for a quick stop.
Atmosphere: 5
Food: 5
Service: 5
Food tasted pretty good but portions were small for the price. Manager on duty was a great guy that seemed under a lot of stress because of food delivery issues. I felt bad for him. Store was clean and comforted and service from the manager was excellent.
Atmosphere: 4
Food: 3
Service: 4
Great salads and sandwiches. Nice, friendly employees. We go there often.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Reuben, Salad