Starbucks

18007 Torrence Ave, Lansing
(708) 858-4799

Recent Reviews

Shirley Kelly

I always go to this Starbucks because it’s convenient close by home and I always encounter great staff here..maybe because I never visited in the evening time, anywho I was running late errands and I decided that’s I wanted to have my favorite beverage from here..no biggie I put my order in through the app ..stopped to get gas ACROSS the streetFrom this location ..got a notification that my order was ready so I pulled vertically from parking lot to another pulled up to the window and requested my order very nicely and politely…very rude staff by the name of Adrian yelled at me because they didn’t stop at the speaker I then apologized and said that I couldn’t because how I pulled in REMIND YoU THIS PLACE WAS EMPTY NO CARS! Hire people that respect your customers! It’s not what you say it’s how you say it! Please give that young man some training!

Service: 1

Jim Genius

Ordered a nitro cold brew. There was a tablespoon of coffee and the rest was foam. Paid over $5 for a tablespoon of coffee and a bunch of foam that stuck to the cup.

Atmosphere: 1

Food: 1

Service: 1

Priscilla Martinez

Slow service

Isabella Ramirez

i ordered the new lavender matcha latte through a mobile order pick up and this is what i received. this is unbelievable. i paid $19 for 3 grandes. will never go to this location again i can’t even believe this.

Atmosphere: 1

Food: 1

Service: 1

T. Bardney-Simpson

Great Service ❤️

Atmosphere: 5

Food: 5

Service: 5

Reviews Respectfully

The young man that took my order was nice and friendly the lady that made the drink was rude and upset that she didn't follow the directions on my drink so I asked her to fix it 2x. I paid extra so it was only right for her to correct her mistake. My first time visiting and I won't be returning to that location.

Atmosphere: 1

Food: 5

Service: 1

Tangy

They don’t know the difference between large and medium sizes

Erik Paul

They made my ridiculous order without flinching!

Atmosphere: 5

Food: 5

Service: 5

Amanda Winkler

Y’all need a friendlier person at the drive thru she was so rude this morning. So rude I said Thank you more than once and she just rolls her eyes, please find someone else for drive

Atmosphere: 1

Food: 2

Service: 1

Art Harden

Great customer service!

Atmosphere: 4

Food: 3

Service: 3

Recommended dishes: Featured Blonde Roast

Jordan P

Perfectly located off the busy Torrence avenue area, quick service, I always order for pick up and it’s ready on timeVegetarian options: Very tasty options including wraps and sandwichesDietary restrictions: Vegetarian and impossible optionsParking: Parking lot is tight when drive thru is busy

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Iced Cinnamon Dolce Latte, Vanilla Bean Crème Frappuccino Blended Crème

Joelle Jacques (Jo)

Great service oriented staff that are professional and eager to serve customers. Coffee drinks are well made as ordered and served on a timely basis.

Atmosphere: 5

Food: 5

Service: 5

Dave

Went to this SB once. Asked for a blueberry scone left in the package. They said they couldn't leave it in the package because of regulations. The dumbest thing I ever heard. Avoid this one.

Miguel H.

Horrible service I ever experienced .. there low I took 30mim in the drive thru and I received actitud from the employees and it sad ... no customer service

Gina Origel

It is the second time that unfortunately my “coffee” tastes like nothing, how sad, the name “Starbucks” is ruined by people who are not interested in selling what the company promises. Tasteless coffee and bad attitude towards customer service.

Service: 1

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