Dunkin'

11212 W Lincoln Hwy, Mokena
(815) 806-8270

Recent Reviews

Mauro Disabato

Friendly staff. Good Dunkin!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Donuts

Amy Cassidy

Place was fast and efficient. They made my drink right which is more than I can say about another location. I’m happy with my visit.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Original Blend Coffee

Dan

Clean inside, fast, food was good. Just didn’t like the remark “Give this cup to the old man”.

Atmosphere: 5

Food: 5

Service: 4

Chicago Jim

The Greatest Dunkin Donuts in Illinois to go to. Each Day I go to Dunkin Donuts for Me & My Coworkers. This One is My Favorite bc of the Employees. Everyone Who Works at this Location is Awesome & Even the Customers I Interact with when I'm here are also Awesome. There are 3 Gentleman at this Location that Rise above the Rest bc of Their Work ethic. I Never see these Gentleman Stop Moving unless They are Speaking with a Customer. As You walk in the Door, You are Immediately Greeted, Altho the Location I go to isn't the Same Everyday, This Location Remembers My Order, The Establishment is Always Immaculately Clean, You will Never just Stand there waiting for Your Order without One of the 3 Gentleman keeping Communication with You. This Location is Extremely Great Under Pressure, Their Drive Thru is None Stop in the Early Am hour's & Not Once have I Witnessed Anything Other than Hard Workers, Friendliness as Well as Professionalism. I Would like to Thank All the Employees that Work at this Location for Making it the Greatest Dunkin Donuts in Illinois. GOD BLESS

Atmosphere: 5

Food: 5

Service: 5

Eric Kidd

Good service. Very clean. Good ice tea. Donuts were fresh. Sandwiches were piping hot.Vegetarian options: Egg bites and avocado toast is the way to go.Kid-friendliness: Good for kids

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hash Browns, Donuts

Briana Reyes

These guys are great! Customer service extends beyond the call of duty here! The manager did a phenomenal job deescalating a seemingly intoxicated customer that came in this weekend! I watched that customer try and steal a frozen coffee and a sandwich and berate the employees and manager because he didn't want to use his money from his wallet to pay. The intoxicated unruly customer insisted that his phone *magically* would pay despite him not having money on it. I use the dunkin app all the time. You need to load it with money before paying!I had the misfortune of standing behind the alcohol scented character who was struggling to get words out.I will continue my patronage at this location every day before work for many more years. They know my name when I come, they never mess up my order. It's unfortunate that they have to deal with humanities' bottom feeders every so often.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Donuts

Bethany Feddes

Love this Dunkin. I always come here at night and the staff is great, drinks taste great. Donuts are fresh.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Donuts

Katrina Walas

Love ❤the coffee love ❤the Coolada love ❤ the donuts ?love the food love ❤everything about this donut shop

Atmosphere: 5

Food: 5

Service: 5

Connie Beebe

Friendly staff, good hot chocolate, and great tasting food! It was still hot when I got home which is better than the one I used to go to in Mokena on Wolf Road

Paula Kleczka

Donuts were starting to get old, iced coffee was not to my order but drinkable.

Atmosphere: 3

Food: 4

Service: 3

Emma D.

I downloaded yelp just to write this. I have been so disappointed with Dunkin lately. I ask for extra matcha- they basically gave me milk. They smashed my sister's sandwich into the bag it looks like it was PUNCHED. They charged me for "extra swirl" for my matcha- 1.50 for them to not even put more in?????? Starbucks never does me dirty with that. 5 dollars for a drink that is barely drinkable

Hanna Salem

Very rude ! Living in mokena or Frankfort should be giving the best service

Dawn Stovall

Staff was helpful and friendly. The store is clean. They prepared my drink the way I'd asked. I've been enjoying the bacon avocado toast from multiple Dunkins in the area. This location had a good balance of ingredients and I didn't have to wait long for it.

Atmosphere: 5

Food: 5

Service: 5

Ashley Fizzy

Food is good but terrible staff. Drama, liars, immature, two faced. Your crew needs to learn how to be adults and speak to others as adults, not whiny children who want to create problems out of nothing. Very toxic people in this workplace and turned very toxic very quick. Pink hair pierced.

Atmosphere: 1

Food: 5

Service: 1

Andrea A.

Door dasher spilled my drinks all over my order and the team at this dunkin was more than accommodating in remaking my drinks. Friendly staff. Very accommodating. I recommend this business.

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