Panera Bread

9400 N. Milwaukee Avenue, Niles
(847) 966-4110

Recent Reviews

Andegone Boufas

Prices are outrageous and now new menu with the majority of tasty items removed.

Atmosphere: 2

Food: 3

Service: 2

Kaushik Shah

Good experience.Vegetarian options: Mac n cheese, salads,soup,and sandwiches.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Half Sandwich

M MARTINEZ

Thank you for allowing us to enjoy the coffee and tea for 4 hours, while we visited with old friends

Atmosphere: 5

Food: 5

Service: 5

Fayette Brown

I like atmosphere of the restaurant and order the philly steak ciabatta sandwich it's delicious ?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Half Sandwich

Jennifer

Not good service,food cold or just not consistent. Took it to corporate and they are also not helpful.

Atmosphere: 1

Food: 1

Service: 1

Erdenetsog Altantsetseg

System not working bad service !!!!!!

Elizabeth Sarkesian

All I have to say is look at my “grilled” cheese. That is all.

Kris Ruban

Every Panera is dirty in side and soups not healthy!!!- to much sodium!!!- don't order- terribly not healthy place.!!!

Atmosphere: 1

Food: 2

Service: 1

Kobe N

The best over-priced hospital one can buy!

Atmosphere: 5

Food: 5

Service: 5

nick georgopoulos

Food is great and so is the coffee. Sitting in a freezing dining room thought. It seems that 65 degrees is too hot for the stuff.

Atmosphere: 2

Food: 4

Service: 4

S재키

Holiday morning brunch and soup good ?

Atmosphere: 3

Food: 3

Service: 3

Laura Miller

Food is good, portions continue to downsize, while prices increase! A bowl of soup should not cost $12!!

Atmosphere: 3

Food: 3

Service: 4

Recommended dishes: Ten Vegetable Soup

Lisa M

First time in this Panera. It’s filthy. Garbage all over the floor and tables. Bathroom is not clean. Food was not even warm and extremely small portion compared to other Panera. Never coming back here.

Atmosphere: 1

Food: 1

Service: 2

Michelle O.

Manager Maya is great and very friendly, Joseph is a great worker, he is very friendly and very funny. He has great customer service and honeslty its one of the reasons i always come to this location. He is always doing drive thru and they have a great sip club I say it's totally worth it.

Atmosphere: 5

Food: 5

Service: 5

I P

Maya the manager at this location is extremely rude. There was confusion at drive thru about my pick up order. I can see her through window as I’m waiting and she looks like she does not want to work & completely ignored people at the drive thru and lies she did not see them or hear them because of her headset. If you’re working the drive thru, how do you not notice someone is there? Make no sense. She does not deserve to be a manager as she lacks professionalism. She denied me service initially, & told me she will give me a “hard time” until she realized it was herself that was making the situation worse as cars behind me are waiting. Which is exactly what a manager should not do. Because she wanted to continue to yell the customers behind me were upset. She is a horrible example of a leader and should not be working in customer service role. I spent $45 just to be yelled at at by a lazy employee who purposely ignores, denies service, and waste peoples time but she’s so proud to tell them “I am the manager” when I did not ask who is the manager. Get her off her high horse. She needs to be fired as she is probably the reason why this location has so many complaints about staff rudeness and lack of kindliness, I love Panera but not this location. It’s terrible customer service

Service: 1

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