Ownership changed. Ordered food from their chicken kabob and naan were frozen that were warmed and packed. Ridiculous how people run businesses never going back again.
Ashley Soriano
This is no longer Shan's grill. My husband and I used to love this place, but something major changed. The worst Indian food we have ever had. Partially cooked lentils, no sauce in the chicken tikka masala topped with uncooked onions, and the most chewy overcooked chicken ever. Our biryani had 3 random pieces of chicken that were mostly bones. If you like Aloo Gobi, that was the only dish somewhat tasty. We will not be returning to Shahi Zaiga.
Ashley S.
This is no longer Shan's grill. My husband and I used to love this place, but something major changed. The worst Indian food we have ever had. Go read the Google reviews. Partially good lentils, no sauce in the chicken tikka masala, and the most chewy overcooked chicken ever. Our biryani had 3 random pieces of chicken that were mostly bones. If you like Aloo Gobi, that was the only dish somewhat tasty. We will not be returning to Shahi Zaiga.
MJ
Yes there are new owners and it’s a new restaurant now BUT they definetly give you a taste of home. The owners were so nice to us and it’s family run. I think this will be a new up and coming hole in the wall spot very soon! They treated us like family and made sure we were well fed. The service is still being worked on. This is all new to them DONT be afraid to ask for more sides/sauces/veggies etc. they’re not mean about it or stingray at all. I can’t wait to come back in a couple weeks and see the new stuff they do!
Anca Gonet
We just threw the food away. 47$ straight to the garbage. So sad. Completely inedible. We always order Indian food especially from Flambe India, or Marigold so we tried this place because they were open at the time instead of waiting until 5pm for the other places, and what a horrible choice. Our chicken tikka masala looked and tasted curdeld. The butter chicken looked disgusting and dry. Never again.
RSX Doc
Shan's Grill is replaced by Shahi Zaika. New owner, mgmt and chef. It's a shame that new guys think what they serve is IndoPak cuisine. Recent other reviews in past 4 weeks are testament to the substandard food quality which was inedible and was consigned to the compost.
Kris
Friendly staff, subpar food qualityChicken Seek Kebab - Dry. For it being an Entree, it didn’t even come with rice/any sides.Chicken Tikka Masala - The sauce was good, however the chicken was dry as well.Naan Bread - This was the one item that was actually good.
Amit Shyam
This is not the same restaurant as before, this is run by new people now. Horrible food, please don’t waste your money. The chicken seekh kebab was disgusting as you can see from the picture.
Vivek B.
The owner of the shan grill is very nice person. He is very hard working and will always do his best to fulfill your requests. The food is amazing and he also makes food on requests also if thats not part of the daily menu. Not a great place to sit and eat but definitely very good food for take out. This is the closest and only place near Palatine IL that has Naans else, others are 12-15 mins away from palatine. I definitely recommend this place. And would like to support this gentleman as he is very hardworking.
Sreetapa B.
Food is great but service sucks big time. They don't have enough people so the food is always delayed..
PLEASE CLOSE YOUR RESTAURANT DOWN! This is hands down the worst Indian food I have ever had in my life! Chicken Tikka Masala was so watered down and barely any meat. Chicken seekh kabob was missing ground chicken instead stuffed with potato fillers! So disappointed!! These cheap Indians give good food a bad name!! Please boycott these fraud restaurants.
Mrinal S.
The seekh kebobs are still to die for. It can take a while but it's because they make them fresh. Hidden gem of palatine!
Jeremy B.
Shan's Grill is FREAKING AMAZING. The owner is seriously the nicest man you will ever meet, he bends over backward to make you happy and to meet your expectations, and he truly has the finest Indian cuisine on EARTH. You're wasting your time going anywhere else for Indian food, because Shan's is like the Cullinan diamond of this kind of food. It's right off Rand Road, so the location is good, the food is addicting and the customer service is spectacular. It's also very reasonably priced, especially when you consider the quality and the nice-sized portions. FIFTY stars out of five for me. Thank you for everything you do!!
Mohammed Petiwala
Excellent place. Don't go by the looks of the place. Food is great plus the owner treats customers very well. If you want great Indian/Pakistani food in Palatine or close by suburbs and don't want to take a trip to Devon or 15-20 miles out, then this is the place to go.
Rich F.
Outstanding, exceedingly authentic food, with gracious and friendly owner.Butter ChickenPaneer Tikka MasalaTandoori Chicken
Ownership changed. Ordered food from their chicken kabob and naan were frozen that were warmed and packed. Ridiculous how people run businesses never going back again.
This is no longer Shan's grill. My husband and I used to love this place, but something major changed. The worst Indian food we have ever had. Partially cooked lentils, no sauce in the chicken tikka masala topped with uncooked onions, and the most chewy overcooked chicken ever. Our biryani had 3 random pieces of chicken that were mostly bones. If you like Aloo Gobi, that was the only dish somewhat tasty. We will not be returning to Shahi Zaiga.
This is no longer Shan's grill. My husband and I used to love this place, but something major changed. The worst Indian food we have ever had. Go read the Google reviews. Partially good lentils, no sauce in the chicken tikka masala, and the most chewy overcooked chicken ever. Our biryani had 3 random pieces of chicken that were mostly bones. If you like Aloo Gobi, that was the only dish somewhat tasty. We will not be returning to Shahi Zaiga.
Yes there are new owners and it’s a new restaurant now BUT they definetly give you a taste of home. The owners were so nice to us and it’s family run. I think this will be a new up and coming hole in the wall spot very soon! They treated us like family and made sure we were well fed. The service is still being worked on. This is all new to them DONT be afraid to ask for more sides/sauces/veggies etc. they’re not mean about it or stingray at all. I can’t wait to come back in a couple weeks and see the new stuff they do!
We just threw the food away. 47$ straight to the garbage. So sad. Completely inedible. We always order Indian food especially from Flambe India, or Marigold so we tried this place because they were open at the time instead of waiting until 5pm for the other places, and what a horrible choice. Our chicken tikka masala looked and tasted curdeld. The butter chicken looked disgusting and dry. Never again.
Shan's Grill is replaced by Shahi Zaika. New owner, mgmt and chef. It's a shame that new guys think what they serve is IndoPak cuisine. Recent other reviews in past 4 weeks are testament to the substandard food quality which was inedible and was consigned to the compost.
Friendly staff, subpar food qualityChicken Seek Kebab - Dry. For it being an Entree, it didn’t even come with rice/any sides.Chicken Tikka Masala - The sauce was good, however the chicken was dry as well.Naan Bread - This was the one item that was actually good.
This is not the same restaurant as before, this is run by new people now. Horrible food, please don’t waste your money. The chicken seekh kebab was disgusting as you can see from the picture.
The owner of the shan grill is very nice person. He is very hard working and will always do his best to fulfill your requests. The food is amazing and he also makes food on requests also if thats not part of the daily menu. Not a great place to sit and eat but definitely very good food for take out. This is the closest and only place near Palatine IL that has Naans else, others are 12-15 mins away from palatine. I definitely recommend this place. And would like to support this gentleman as he is very hardworking.
Food is great but service sucks big time. They don't have enough people so the food is always delayed..
Restaurantji Recommends
PLEASE CLOSE YOUR RESTAURANT DOWN! This is hands down the worst Indian food I have ever had in my life! Chicken Tikka Masala was so watered down and barely any meat. Chicken seekh kabob was missing ground chicken instead stuffed with potato fillers! So disappointed!! These cheap Indians give good food a bad name!! Please boycott these fraud restaurants.
The seekh kebobs are still to die for. It can take a while but it's because they make them fresh. Hidden gem of palatine!
Shan's Grill is FREAKING AMAZING. The owner is seriously the nicest man you will ever meet, he bends over backward to make you happy and to meet your expectations, and he truly has the finest Indian cuisine on EARTH. You're wasting your time going anywhere else for Indian food, because Shan's is like the Cullinan diamond of this kind of food. It's right off Rand Road, so the location is good, the food is addicting and the customer service is spectacular. It's also very reasonably priced, especially when you consider the quality and the nice-sized portions. FIFTY stars out of five for me. Thank you for everything you do!!
Excellent place. Don't go by the looks of the place. Food is great plus the owner treats customers very well. If you want great Indian/Pakistani food in Palatine or close by suburbs and don't want to take a trip to Devon or 15-20 miles out, then this is the place to go.
Outstanding, exceedingly authentic food, with gracious and friendly owner.Butter ChickenPaneer Tikka MasalaTandoori Chicken