Sam's Club Cafe

4100 W Willow Knolls Dr, Peoria
(309) 691-4545

Recent Reviews

Sherry L.

always so packed, not enough check out personnel to get you out in a timely manner. you're left to scan and check out your own items then asked for your receipt to verify you paid for everything, just like Walmart doe, if you don't trust us, hire more workers to scan and check us out

Google user

Quick service yummy snacks and drinks!

Amber Erickson

Quick service yummy snacks and drinks!

Aswathy K.

My favorite thing about this Sam's Club is that you can get fresh squeezed orange juice, something I can't find at other locations no matter how hard I look! I am pretty sure it is made in store and it's always so sweet and very addicting. Great selection of products, convenient location in town, and love the four berry sundae at the food court. Not a bad place to get tires either. I just wish this location had a gas station attached like other places to get the most out of our membership!

Dorrene Sokn

I went to Sam’s Club today with an issue. The first manager at the service desk couldn’t care less and refused to help. After walking through the store I asked for another manager. I met Elise and she was very friendly and assured me she could solve my issue. Thank you Elise for helping me and not just saying too bad. So appreciative of Elise.

Brenda Carper

I cannot get anyone to answer the optical phone or the main phone. there is no answering machine. they did not measure my progressive glasses correctly and I cannot getvthem to answer the phone. I live 35 miles from the club so I would like to just call them before driving that far

Michael Real

I visited this store 9/1/22 and when I was checking out the cashier told me to put everything on the belt. If I was going to check myself out I would have went to the self checkout. I went to the Sam's club.com/club feedback and I never heard from anyone. After trying 3 different times to try to get some feedback I talked to someone who knows so I am trying this now. So why is it so easy to wipe out feedback? Thank you

Melissa Gauf

the "fresh" items from bakery...and deli are hardly fresh. I wanted to get 5 different things today...ABSOLUTELY NOTHING FRESH!!!! EVERY DATE was at least 3 days ago. I asked the bakery..nope twy have nothing fresh. this is crazy!!!

David W.

We were sick with COVID and missed a payment. They closed our account and sent it to collections without notifying us by mail or phone. I just found out today 2/03/2022. I called their number and spoke with their representative overseas and was charged penalties and late fees of $200. I'm finished with supporting Chinese communist companies!! Our family will only buy American made products at American based businesses!! Let's go Brandon!

Karen Volkmar-Hilyard

We have been shopping at Sam's for 20+ years. It has been aggravating to be constantly approached by outside vendors while shopping. If we want to change phone companies, internet companies or even utility companies, we will search for our needs. Tired of being questioned by these sales people, everytime we shop. It's a different company everytime we go.

Annie Kucia

There wasn’t much for Halloween though which was very disappointing .

Gina Cargill

Not sure I would recommend anyone shopping here if they employee such a hateful person.

George S.

Great on tire prices. Especially with road hazard and rotation/balancing at no charge

Lindsay B.

*Tire Shop Review Only* I have gotten tires at Sams in the past and was pleased! BUT today I had a very disappointing and unacceptable experience... After ordering tires and making an appointment over the phone with a real-life-person tire associate, I drove an hour to the appointment to get my tires put on only to find there was no appointment booked for when I was told. This alone was incredibly frustrating, but the worst part was the terrible customer service in the tire department. The associate at the tire counter was very rude, unapologetic, impatient, & unhelpful. He did not listen to me, and tried to reschedule me (at my initial request) for times I specifically told him would not work. I had to repeat times that I could try to make an appointment again, twice. I finally ended up talking to a manager and team leader that were very apologetic and kind, but I ultimately cancelled my order due to the experience. Prices are ok, but if you are looking for any kind of customer service, please find another place. I will not go back again.

Roger Helton

prices great, buy bulk if u have big families.

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