Panera Bread

$$ • Salad, Soup

609 S Perryville Rd, Rockford
(815) 316-2552


Take-Out/Delivery Options


Reviews for Panera Bread

My daughter wanted to try their mac-n-cheese (she's 14) so off we went. I ordered a turkey bacon lettuce tomato and mayo on ciabatta. I got turkey and bacon. However that wasnt the worst of it. A man SAT ON THE TABLE WHERE YOU PLACE YOUR FOOD WHILE GETTING YOUR DRINKS! I work in a hospital, so I politely asked him not to do that. He got up. I asked the manager to sanitizer the table. He did but both of them laughed and said "must be her first time here! I sit on it ALL the time!" full review
Ordered ahead. Waited 15 mins in my car after they said my order would be ready but they never brought it out. Went inside and waiting in line for another 15 mins for them to tell me they are going to get it started. Waited another 15 for them to make it. Finally got it but when I checked everything in my car I had an item missing. No compensation for my wait or their mistakes.. This whole experience was dreadful. If you HAVE to go there don't go in. Don't order on the app. full review

If I could I would give no stars. I ordered online and paid. Got a email saying that my order was ready. Went to pick it up and they didn't have what I ordered. Then why let me order it if they are out. Won't be going back. The manager said nothing to me. The girl who waited on me said there was a problem with my order. Asked if I wanted something else. Then said I will get the manager to get you a refund. Manager could use customer service training.

More Reviews(190)


Monday 6AM - 9PM
Tuesday 6AM - 9PM
Wednesday 6AM - 9PM
Thursday 6AM - 9PM
Friday 6AM - 9PM
Saturday 6AM - 9PM
Sunday 7AM - 9PM

Hours or services may differ due to COVID-19. Please contact the business directly to verify hours and availability.