“I’ve been coming to this location since I moved to the neighborhood just because it’s the most convenient to me. The type of service I get is extremely different from what time of day I happen to visit. I’ve been in at 11 and received snappy service and cold and soggy food. This past week I’ve visited a few times in the late afternoon and seen the exact opposite. The two people running the store were extremely friendly and attentive, made sure they got my order right and made me delicious food. One day in particular there was a bit of a wait maybe 5 minutes or so and the young woman was very sorry for the wait and gave me a free extra donut as an apology. During the time I spent in the store I noticed them having a great time working together which reminds me of working at Dunkin with my college roommate a few years ago. It’s so nice. Morning crew needs to learn a lesson from these two. Especially about those hash browns. I hated the cold and soggy hash browns that morning crew gave me. But the nice hot and crispy ones that the young lady gave me were perfect. I will no longer accept hash browns or food from any other employee besides her. The tall man in the morning with dark hair is the most unpleasant to be around. Obviously hates his job. Needs to be fired as he is extremely rude and never smiles. The woman that’s usually with him seems way too defensive all the time. Can’t even acknowledge there was an issue with my order without her giving attitude immediately. I will only be coming in the afternoons from now onVegetarian options: Egg and cheese croissant, hash browns, stuffed mini bagels“
“This particular location has been a great community business that is service oriented. With the dozens of times I've been there, I have had an order go wrong. But, I was impressed how well they responded to make it right. Friendly workers and fast service! I have been there many times and I have never had a bad experience. Always seem to be in a good mood when I go there. They have treats for the dogs or can give a small whip cream treat. Nice to visit there. I typically go through the drive though, but the store has always been clean whenever I go inside.“
“This the only Dunkin that actually makes the drinks consistently correct every time! I’ve been to MANY dunkins and as I am from the city (family local). The best part after getting a perfect brew is the sweet man working. I’m not sure if he’s a manager but he is so sweet and I love seeing his smiling face every time I go! I wish I knew his name so I could give him credit.“