McAlister's Deli

3240 Green Mt Crossing Dr, Shiloh
(618) 622-9310

Recent Reviews

Beverly Bogart

Got SW grillled chicken and mac & cheese. Had to send back the mac as it was cold. Then it was runny as soup. Had to use a spoon as "cheese" ran through the fork like liquid. "Grilled" chicken was only warm at best. A large table of children was very loud and rowdy, throwing food. Their adult chaperones were oblivious. My $15 bill should have been $4.99 at best.

George

food took forever to come out seems as though there is no sense of urgency with the workers

Atmosphere: 4

Food: 4

Service: 1

No angel

My first time here and the staff behind the register was extremely helpful. I had a turkey and cheese with avocado and potato soup. Very tasty. The drink black cherry lemonade was the bomb! Everyone else in the party was as delighted as I! Would definitely recommend if in the mood for sandwiches soups or salads.

Atmosphere: 4

Food: 5

Service: 5

Nicole Christ

Quality food choices, served quickly.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pecanberry Salad

Jeff Kirkley

Great food and great customer service! Always a local favorite!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Southwest Cobb Salad

Marquis Clark

Walked in with a huge group. Super friendly and professional staff. Food was great as well.

Atmosphere: 5

Food: 5

Service: 5

The Ali Family

You all really gave my Uber eats driver OLD BROWN lettuce to deliver to me ?? Yeah I am

Food: 1

Ashleigh Koshko

Good food, fast service. Very polite staff. However, it was as cold as a freezer sitting at the table eating. We all sat with our coats on to eat. Very uncomfortable.

Atmosphere: 3

Food: 5

Service: 5

Dan Hodge

A great stop on our trip. Chili was excellent.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chili, Baked Potato

Carmen Perkins

Always good food with lots of choices. Ice tea is great!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Broccoli Cheddar, Baked Potato, Pecanberry Salad

James

Upon walking in, no greeting. The lady working the cash register could not look more like she absolutely dreaded being there. Ordered our food (just two sandwiches) and it took about 20 minutes of waiting to get it, so kinda slow I’d say. Guy after us literally got two teas - one drink and one premade gallon of it - he waited 15min for that. The lady working the cash register moved almost comically slow with again a look that she was in the most awful place in the world. Once we did get the food it was very good. So, food is a 5/5 but service was a 1/5. Pro tip for the lady at the cash register - if you hate interacting with people, don’t get a customer service job. We came during lunch on Saturday 23 Dec 23.

Atmosphere: 2

Food: 5

Service: 1

Lisa Preuett

I ordered a salad without croutons since I have a gluten allergy. Had to wait a while to get my order to go. Once I got out to my car and opened up my salad, it had croutons in it.

Atmosphere: 4

Food: 3

Service: 3

josie turk

Came and it was so dirty inside almost all the tables had plates on them. And then I ordered a choose 2 and they gave me a kids potato saying that that's the normal potato when I've ordered before and it was way bigger.

Atmosphere: 1

Food: 1

Service: 1

Charlie

Service poor, workers do not greet you. Closed the store 10 min early and and told me I couldn’t get serviced because the grill was already clean .. manger was

Atmosphere: 1

Food: 1

Service: 1

Molly Allen

Horrible experience! Customer service sucks! Didn’t get our drinks till the food came. We waited for our food and drinks for almost 30 minutes. Food sat in the window for 15 minutes. My daughter’s grilled cheese was cold. We got the wrong food and drinks. And all the manager gave us for our horrible experience was two chocolate chip cookies for my daughter for her “wait”. Another manager did came out and refund us for our whole meal. Shout out to Josh and handle the situation a lot better than the other manager.

Atmosphere: 1

Food: 1

Service: 1

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