Popeyes Louisiana Kitchen

702 E 162nd St, South Holland
(708) 333-9405

Recent Reviews

S RM

When they're not super busy, I get fast service, and this time, the food was AMAZING!!!

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Crispy Fried Chicken

Branden Anderson

Went for 2 piece Tuesday. Asked for white mild mash no gravy. Got dark meat and had to be the smallest of the dark meat. Yall need to listen to what ppl say and get the food right

Atmosphere: 1

Food: 1

Service: 1

Veronica Sephus

Fast and efficient

Atmosphere: 4

Food: 5

Service: 5

Joyce Smith

Order a suft and turf but end up with a tackle box and no body answer the phone. So $599 ,goes in the trash

Atmosphere: 2

Food: 2

Service: 1

Michael Tirado

I got food poisoning and had to miss work. Don't eat the tenders. Also the manager had a bad attitude.

Atmosphere: 1

Food: 1

Service: 1

valena miles

Ghetto. The manger pull up at the store and start telling the your ladies to stop bombrushing her. All the employees where outside of the store talking very loud, instead of talking orders. I requested fresh chicken. Get home and my chicken was old cold and biscuits was hard like wood. If there was section to rate them it would be negative-0. Stay away from this location the police was called and staff members need to be retrained. ? your better off cooking yourself and staying safe. My $26.74 was waste of my gas and time.

Jorge Pelayo

SLOW SLOW SLOW. I waited 20 min to drive up to order menu then waited 5 min for employee to ask for my order then had to repeat my order because she got half of it wrong. I get to window and she has a glazed confused look on her face. STOP HIRING CRACKHEADS.

Atmosphere: 1

Food: 1

Service: 1

AR&J SQUAD

They refused my valid coupon at order point then I was told to drive back around to re-place my order as the male manager entered it incorrectly. I refused to drive back around and went inside and ithe visit got even worse. I asked several employees for the gentleman’s name at the window and they refused. I repeatedly asked for the manager few minutes later a female manager came to assist. The man from drive thru is rude and should not be serving Anyone in our community- he refused to give me the complaint number he refused the district managers name and refused to sell me the 3 meals I originally ordered. The female manager gave me the complaint numbers and made the order. The 2 ladies at the window said nothing- the cashier in front said I can’t give you his name. I asked them were they in fear or felt threatened because the work environment is very hostile as if they are in fear of this bad employee this needs to be looked into. The cook in back also knew his actions were inappropriate as he just shook his head at his behavior. No customer service given. The coupons don’t expire until June but at this point I’m very upset and told the female manager charge me full price it’s not my fault your coupons don’t work. At this moment I’m so upset honestly I’m not even going to eat this appetite is ruined from this rude male at the drive through window- had I NOT went INSIDE I wouldn’t have SEEN the sanitation issues you also have here everything I laid my eyes on was FILTHY all types of shoes under tables dirty floors windows like caked on buildup everywhere on both sides of the counter-also very unorganized-a green sanitation bucket with black water in it if you have cameras here run them back you will see. I did not yell or curse or anything like that-however the service received was very hostile. I will be voicing this complaint to the proper agencies- health department for sanitation better business bureau for false advertising unacceptable coupons and district corporate offices for rudeness by a manager also Illinois department of human services to see if the employees are working in a hostile environment-lastly to city and township officials-our community residents deserve decent service without rude employees in a clean environment

Peanna Graham

I didnt wanna give the one star. I ordered a chicken sandwich and they gave me a piece of fried chicken on a bun. Im soo upset and can’t believe that, I thought I was being punked and tripping but they really put a piece of chicken on a bun.

Larry Sartin

This is one of the worst Popeyes I have ever went to. They didn't have the soda I request, and wouldn't compensate me. Plus an extra bad attitude from the manager.#

Atmosphere: 1

Food: 2

Service: 1

Beauford

I ordered a surf and turf and I received 5 piece of shrimp in which 2 pieces was the tail end only. I wish I could show everyone what I received. I asked for ranch dipping sauce and received none. I also didn't receive any cocktail sauce for my shrimp. Lastly, I received 1 chicken strip instead of 2 in which the second piece was extremely small. This is my 3rd bad experience with this location. Never going back. They might as well shut this location down or change the entire working staff.

Food: 1

Service: 3

Cheryl Moore

Drive thru purchaseNormal wait time

NGina Muhammad

Very rude... Popeyes food is fantastic but the staff was horribly rude! Came to dine in and they basically said get out. No explanation.... just "drive-thru only" "u got a pick up?" I left. 2

Atmosphere: 1

Food: 1

Service: 1

Charles Copeland

Popeyes in New Orleans is FYE I came back home to Popeyes and was disappointed!

Atmosphere: 2

Food: 2

Service: 2

Julia G.

The wings are some what

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Ghost Wings Baby Wings

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