I mean it's Wendy's. They're all the same. This one is one of the better ones in the area.
Atmosphere: 4
Food: 4
Service: 4
Ike Robinson
Very rude and my order was not correct and I received a brown salad soda is flat and a very long
Atmosphere: 1
Food: 1
Service: 1
That Cheese Guy
Biggie bag is a good deal. Also BEST chiken nuggets
Missi Rehor
No chili. Called next day. No answer. They don't even answer the
Atmosphere: 1
Food: 1
Service: 1
Darrell Gale
One of the better Wendy's around the LaSalle county area. Friendly staff,quick service and outstanding food!!
Atmosphere: 5
Food: 5
Service: 5
John Adams
New building, greeted by a worker asking to take our order from across the room. Ordered diet Coke it was severely watered down and tasted like it was sitting for awhile with absolutely no carbonation. Food was mediocre at best. Wife's order was incorrect. This place is new and needs a lot of help.
Atmosphere: 1
Food: 2
Service: 1
Makayla Renee
District manager Charles, is completely unprofessional and gives the run around to civilians he claims he hires. Paychecks are not given to newer "employees" and completely nauseating environment preparing the food. Co-worker attitudes are the only halfway decent thing and even the night manager lies to cover up for Charles. Hard to believe this once thriving restaurant let such a lunatic run Ottawa and streator stores. The better business bureau definitely needs to do research on the establishments he runs. Something doesn't add up.
Atmosphere: 1
Service: 1
Roberta Brazzale
Terrible Rude Service & Biscuits with Little Gravy...?
Atmosphere: 1
Food: 1
Service: 1
Puullssaarr
Hey guys I know the world sucks right now but please please try to make a small effort to show I’m positivity in the workplace. Everyone seemed down and it was really depressing. The signs were falling down and the soda machine inside was broken. The bathroom sink area was covered in red, brown and black stains. No one was available to take orders where the proper order station was, I had to place my order at the pickup station with no menu. Improve your restaurant just a LITTLE bit.
Atmosphere: 1
Food: 3
Service: 2
Recommended dishes: Wendy
Brenda Collette
The fries were cold, frosty was melted I used a straw to drink it usually I have to use a spoon cause being so thick, employee was not friendlyParking: They have plentyKid-friendliness: I like the kids options, parking is closeWheelchair accessibility: It's right up front by doors
07/23/2023 Just got the Ghost Pepper Chicken Sandwich. Halfway through the chicken breast, the meat became totally dried out, hard, discolored, and disgusting. I'm not sure if it is freezer burn or maybe it sat under the heat lamp too long. See photo. $13 for this sandwich, drink, and fry. I'm not sure what is going on with this Wendy's, but it is consistently terrible.
Atmosphere: 1
Food: 1
Service: 1
Marie Sibenaller
Disappointing every time. They never seem to actually listen and when you call them out about it they act like you were wrong. I got the wrap and it has less than a 1/4 scoop of chicken on it, but the tortilla was hard on the edges.
Atmosphere: 1
Food: 1
Service: 1
joseph smush
I’d suggest not going unless you want food poisoning. Woke up at 3am HURTIN’. Someone else in town said the same thing last time they went.
Food: 1
Service: 4
Teagan Bradley
Out of items that weren't updated on the mobile ordering app forgot extra condiments ( sour cream etc. ) Expired chips fr the taco salad .
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: Wendy
Erik Loy
I visit this location a few times a week. There are always some kind of issues most of the time. Sometimes they're out of stock on some things. Their rewards system hasn't worked for awhile now, when Ottawa's seam's to work fine. There's been several times I've stopped by and their closed during regular hours of business with no notification!! Lately their chicken nuggets have been over cooked. Most the time they only wait on 1 customer at a time at the drive through. You get asked to wait at the speaker for quite awhile, when you finally order and pull around there's no other cars ahead of you!! I'm never given a receipt, I always have to ask for one. There's been a few times I've been shorted a few chicken nuggets. As far as the food quality the only complaint I have is the chicken nuggets are usually over cooked. The sandwiches and other things are very delicious ??.
I mean it's Wendy's. They're all the same. This one is one of the better ones in the area.
Atmosphere: 4
Food: 4
Service: 4
Very rude and my order was not correct and I received a brown salad soda is flat and a very long
Atmosphere: 1
Food: 1
Service: 1
Biggie bag is a good deal. Also BEST chiken nuggets
No chili. Called next day. No answer. They don't even answer the
Atmosphere: 1
Food: 1
Service: 1
One of the better Wendy's around the LaSalle county area. Friendly staff,quick service and outstanding food!!
Atmosphere: 5
Food: 5
Service: 5
New building, greeted by a worker asking to take our order from across the room. Ordered diet Coke it was severely watered down and tasted like it was sitting for awhile with absolutely no carbonation. Food was mediocre at best. Wife's order was incorrect. This place is new and needs a lot of help.
Atmosphere: 1
Food: 2
Service: 1
District manager Charles, is completely unprofessional and gives the run around to civilians he claims he hires. Paychecks are not given to newer "employees" and completely nauseating environment preparing the food. Co-worker attitudes are the only halfway decent thing and even the night manager lies to cover up for Charles. Hard to believe this once thriving restaurant let such a lunatic run Ottawa and streator stores. The better business bureau definitely needs to do research on the establishments he runs. Something doesn't add up.
Atmosphere: 1
Service: 1
Terrible Rude Service & Biscuits with Little Gravy...?
Atmosphere: 1
Food: 1
Service: 1
Hey guys I know the world sucks right now but please please try to make a small effort to show I’m positivity in the workplace. Everyone seemed down and it was really depressing. The signs were falling down and the soda machine inside was broken. The bathroom sink area was covered in red, brown and black stains. No one was available to take orders where the proper order station was, I had to place my order at the pickup station with no menu. Improve your restaurant just a LITTLE bit.
Atmosphere: 1
Food: 3
Service: 2
Recommended dishes: Wendy
The fries were cold, frosty was melted I used a straw to drink it usually I have to use a spoon cause being so thick, employee was not friendlyParking: They have plentyKid-friendliness: I like the kids options, parking is closeWheelchair accessibility: It's right up front by doors
Atmosphere: 2
Food: 1
Service: 2
Recommended dishes: Chili
Restaurantji Recommends
07/23/2023 Just got the Ghost Pepper Chicken Sandwich. Halfway through the chicken breast, the meat became totally dried out, hard, discolored, and disgusting. I'm not sure if it is freezer burn or maybe it sat under the heat lamp too long. See photo. $13 for this sandwich, drink, and fry. I'm not sure what is going on with this Wendy's, but it is consistently terrible.
Atmosphere: 1
Food: 1
Service: 1
Disappointing every time. They never seem to actually listen and when you call them out about it they act like you were wrong. I got the wrap and it has less than a 1/4 scoop of chicken on it, but the tortilla was hard on the edges.
Atmosphere: 1
Food: 1
Service: 1
I’d suggest not going unless you want food poisoning. Woke up at 3am HURTIN’. Someone else in town said the same thing last time they went.
Food: 1
Service: 4
Out of items that weren't updated on the mobile ordering app forgot extra condiments ( sour cream etc. ) Expired chips fr the taco salad .
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: Wendy
I visit this location a few times a week. There are always some kind of issues most of the time. Sometimes they're out of stock on some things. Their rewards system hasn't worked for awhile now, when Ottawa's seam's to work fine. There's been several times I've stopped by and their closed during regular hours of business with no notification!! Lately their chicken nuggets have been over cooked. Most the time they only wait on 1 customer at a time at the drive through. You get asked to wait at the speaker for quite awhile, when you finally order and pull around there's no other cars ahead of you!! I'm never given a receipt, I always have to ask for one. There's been a few times I've been shorted a few chicken nuggets. As far as the food quality the only complaint I have is the chicken nuggets are usually over cooked. The sandwiches and other things are very delicious ??.
Atmosphere: 1
Food: 3
Service: 2