I have really tried to give this Wendy's a chance because they are the closest to my home however I'm tired of receiving an incorrect order and when asked to fix it correct I was giving back the same food Plus Cold fries. If you're not going to serve your patrons with excellence, why serve at all? I don't see y'all staying open very much longer. Y'all always missing sauces and napkins. Even when I'm delivering doordash, I often have customers calling me back to complain about the things they're missing in their order. I don't understand the hassle of being able to read what a customer orders and deliver that. I'm just tired of it and I'm not going back. Even after seeing a roach in there I came back, but today was my last straw for this Wendy's for real
Atmosphere: 1
Food: 3
Service: 1
luis aguilar
very bad service ????and bad attention, because I made a mobile order wrongly, and 5 minutes passed after picking up the food and I returned to ask them to please change it, I asked them please and they still didn't want to change it for me and they didn't even want it for me change, thanks for your behavior, I will call
Atmosphere: 1
Food: 1
Service: 1
sergio jimenez
Wendy's always good,love the hamburger.
Atmosphere: 5
Food: 5
Service: 5
S Johnson
No complaints from this restaurant.
Atmosphere: 5
Food: 5
Service: 5
Jay Comer
Ordered two sandwiches through the drive-thru. They only put one sandwich in the bag and my wife drove all the way home.She had to drive all the way back.! These idiots working there obviously don't know the difference between one sandwich or two sandwich!Don't go to this restaurant again horrible service!!!!!!!
Atmosphere: 1
Food: 1
Service: 1
Bre Ruble
Food has been off , drinks are syrupy
david dubois
Just went there and ordered a number 7 no cheese because I can't eat cheese and it had 2 slices melted into the burger so I had to throw it
Atmosphere: 1
Food: 1
Service: 1
Lloyd McLaughlin
Very friendly staff and the eating area was very clean.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crispy Chicken Sandwich
Keith Moore
Wendy's have the Dave double cheeseburger on sale right now, buy one, get one for a dollar and I love this burger. I would buy it anyway, because I just love WENDY'S. I love ? the people, I love ? the service, and I definitely love ? the food.Kid-friendliness: What can I say, they have people that just love ? our kids, and that's a plus. And I really, really love ? them for that.
This is a great location. Jayda was very nice and had great customer service.
Jasmin Walker
I drove Florida to Illinois and as tired as I was just wanted something to eat! Let me tell you!! At 1 am (8/6/23) that team brought me life!! TOP NOTCH customer service!! I haven’t had service like that in forever!! It was the best welcoming back to town!! Thank you all!!
Food: 5
Service: 5
Ranis Thomas III
Wendy's always has great food and I love the new strawberry frosty. ?❤
Atmosphere: 5
Food: 4
Service: 4
Lynette Wyrick
This was the worst service ever. Are usually don’t write bad reviews, because everyone is entitled to an off day. However, this was so bad I can’t help but let others know. In the drive-through it must’ve taken a minimum of 20 minutes. We were the fourth car in line. When we got to place our order we’re here can I help you and naturally I go ahead and start my order. I was immediately told to hold on. Which was I’m going to guess between four and six minutes. When I gave my order I had to do it numerous times. I requested a couple of extra bags because it was going to three different locations. When they packed up the order, they literally put one item in each bag. When I was trying to secure the bag, the lady in the window, who had her back turned to us the entire time we were waiting was like here holding the drinks. I said I’ve waited for you this long. You can give me a minute now, please. when I turned around and took the drink holder, I realized they had shorted us a drink. She open the window and went what at which point I let her know we were missing a drink. When she finally managed to hand it to me I asked her what it was, and I got all the snide remarks about well they’re all marked. So no, I would not recommend this place and the only thing I would recommend is that these employees actually be trained and be required to have some minimum degree of customer service skills.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Spicy Chicken Sandwich Combo, Chili
Bella A
Best food ever and its so fresh I ordered the sour cream chive potato and it came with no sour cream!! Literally hmmm scrumptious and just chives on a burnt potato actually no that potato was literally a chip because of how burnt it was! So dry and burnt delicious im glad at least they didn’t forget to give me two spoons to make up for the whole potato literally love them
I have really tried to give this Wendy's a chance because they are the closest to my home however I'm tired of receiving an incorrect order and when asked to fix it correct I was giving back the same food Plus Cold fries. If you're not going to serve your patrons with excellence, why serve at all? I don't see y'all staying open very much longer. Y'all always missing sauces and napkins. Even when I'm delivering doordash, I often have customers calling me back to complain about the things they're missing in their order. I don't understand the hassle of being able to read what a customer orders and deliver that. I'm just tired of it and I'm not going back. Even after seeing a roach in there I came back, but today was my last straw for this Wendy's for real
Atmosphere: 1
Food: 3
Service: 1
very bad service ????and bad attention, because I made a mobile order wrongly, and 5 minutes passed after picking up the food and I returned to ask them to please change it, I asked them please and they still didn't want to change it for me and they didn't even want it for me change, thanks for your behavior, I will call
Atmosphere: 1
Food: 1
Service: 1
Wendy's always good,love the hamburger.
Atmosphere: 5
Food: 5
Service: 5
No complaints from this restaurant.
Atmosphere: 5
Food: 5
Service: 5
Ordered two sandwiches through the drive-thru. They only put one sandwich in the bag and my wife drove all the way home.She had to drive all the way back.! These idiots working there obviously don't know the difference between one sandwich or two sandwich!Don't go to this restaurant again horrible service!!!!!!!
Atmosphere: 1
Food: 1
Service: 1
Food has been off , drinks are syrupy
Just went there and ordered a number 7 no cheese because I can't eat cheese and it had 2 slices melted into the burger so I had to throw it
Atmosphere: 1
Food: 1
Service: 1
Very friendly staff and the eating area was very clean.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crispy Chicken Sandwich
Wendy's have the Dave double cheeseburger on sale right now, buy one, get one for a dollar and I love this burger. I would buy it anyway, because I just love WENDY'S. I love ? the people, I love ? the service, and I definitely love ? the food.Kid-friendliness: What can I say, they have people that just love ? our kids, and that's a plus. And I really, really love ? them for that.
Recommended dishes: Baconator Fries, Crispy Chicken Sandwich, Baconator, Wendys Baked Potato, Chili
Nicole the manager is very racist and says Hispanics are aggressive towards her. DO NOT EAT HERE!!!!! She is a liar!
Restaurantji Recommends
This is a great location. Jayda was very nice and had great customer service.
I drove Florida to Illinois and as tired as I was just wanted something to eat! Let me tell you!! At 1 am (8/6/23) that team brought me life!! TOP NOTCH customer service!! I haven’t had service like that in forever!! It was the best welcoming back to town!! Thank you all!!
Food: 5
Service: 5
Wendy's always has great food and I love the new strawberry frosty. ?❤
Atmosphere: 5
Food: 4
Service: 4
This was the worst service ever. Are usually don’t write bad reviews, because everyone is entitled to an off day. However, this was so bad I can’t help but let others know. In the drive-through it must’ve taken a minimum of 20 minutes. We were the fourth car in line. When we got to place our order we’re here can I help you and naturally I go ahead and start my order. I was immediately told to hold on. Which was I’m going to guess between four and six minutes. When I gave my order I had to do it numerous times. I requested a couple of extra bags because it was going to three different locations. When they packed up the order, they literally put one item in each bag. When I was trying to secure the bag, the lady in the window, who had her back turned to us the entire time we were waiting was like here holding the drinks. I said I’ve waited for you this long. You can give me a minute now, please. when I turned around and took the drink holder, I realized they had shorted us a drink. She open the window and went what at which point I let her know we were missing a drink. When she finally managed to hand it to me I asked her what it was, and I got all the snide remarks about well they’re all marked. So no, I would not recommend this place and the only thing I would recommend is that these employees actually be trained and be required to have some minimum degree of customer service skills.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Spicy Chicken Sandwich Combo, Chili
Best food ever and its so fresh I ordered the sour cream chive potato and it came with no sour cream!! Literally hmmm scrumptious and just chives on a burnt potato actually no that potato was literally a chip because of how burnt it was! So dry and burnt delicious im glad at least they didn’t forget to give me two spoons to make up for the whole potato literally love them
Atmosphere: 5
Food: 5
Service: 5