never has enough staff, or staff who knows what they’re doing, you order for mobile pick up and spend another 10 minutes once you get there waiting for it, baristas do not follow stickers completely, and do not understand time management for their position, either full train who you have or remove the starbucks. its been 4 years and you can’t get it right
Atmosphere: 2
Food: 2
Service: 1
Olimpia M.
The Starbucks app indicated that my birthday reward would expire the following day, but when I visited the store, they declined to provide it for free. Despite speaking with the manager, I was unable to redeem it, and they ended up discarding a full beverage.
Freddrick Smith
It's a Starbucks. Not good nor bad.
Atmosphere: 5
Food: 5
Service: 5
Ellie Ward
Great atmosphere for an in-store
Atmosphere: 5
Service: 4
Timothy Earl Gough MacKenzie
The female employees at this Kroger Starbucks, stand around taking pot-shots, making put-downs & trying to make customers shopping for groceries, generally feel sick about getting groceries here. I would try another Starbuck or buy your own coffee to make at home. They seem to be trying to get attention & use me & my family while doing the above to do so.
Shyaisha Joy
Wait is longer but this location is only one can make drink right now ripping off customers!
Will
all good things:)
B Roberts
My belief is this location is understaffed due to COVID-19, but the workers are regularly unfriendly & stand-off-ish. They are gleeful when an ingredient is out of stock so they can move you out of line & find a reason to shut down regularly. (Computers, bathroom break, etc.) Perhaps they are overworked, but it’s exhausting. This is the only location open on weekends or I’d never go.
Tamana B.
I go to this Starbucks a lot. They make very good drinks/food and sometimes, they are fast. The drinks and food, I would give 4 stars. I gave 3 stars because of the customer service. There are two ladies who mostly take our orders, and they both show me a lot of attitude. I once came here with a friend, and she kept giving us dirty looks while taking our order. I come a lot with my Mom, and they don't even say Hi? As having experience with business, you should say Hi and How Are You. They don't even look at us? However, there are other barista's at this StarBucks and the other ones are nice to us. We have to go here because of the virus, this is the only open one. Moreover, they have good drinks but not that good customer service.
Alexander Joseph
Great food and lovely setting a bit slow service when busy but worth waiting.
I always buy a vanilla bean frappuccino. I decided to change things up a bit and got a caramel mochalotta (sorry for the misspelling) and it was delicious. Employees fast and friendly.
Melodie Vobrak
Watered down latte! This was my first and last time at a starbuck!Go Timmy's!!
Enzo K
This Starbucks is located in our local Kroger market. Which we go resupply food several times a week. I haven't order drinks from this place too much(we normally drive through the 3rd street store). But for those I ordered here, they couldn't get the drink right for us once.
Michael O'Connor
I have never in my life seen a Starbucks as filthy as the one in this Kroger store. Every single table and chair had food on it and around it. Normally I could excuse something like this if the Starbucks was busy.. However, there were three employees standing behind the counter and I was the only customer. I started to sit near the window and the window sill was covered in dead flies.
never has enough staff, or staff who knows what they’re doing, you order for mobile pick up and spend another 10 minutes once you get there waiting for it, baristas do not follow stickers completely, and do not understand time management for their position, either full train who you have or remove the starbucks. its been 4 years and you can’t get it right
Atmosphere: 2
Food: 2
Service: 1
The Starbucks app indicated that my birthday reward would expire the following day, but when I visited the store, they declined to provide it for free. Despite speaking with the manager, I was unable to redeem it, and they ended up discarding a full beverage.
It's a Starbucks. Not good nor bad.
Atmosphere: 5
Food: 5
Service: 5
Great atmosphere for an in-store
Atmosphere: 5
Service: 4
The female employees at this Kroger Starbucks, stand around taking pot-shots, making put-downs & trying to make customers shopping for groceries, generally feel sick about getting groceries here. I would try another Starbuck or buy your own coffee to make at home. They seem to be trying to get attention & use me & my family while doing the above to do so.
Wait is longer but this location is only one can make drink right now ripping off customers!
all good things:)
My belief is this location is understaffed due to COVID-19, but the workers are regularly unfriendly & stand-off-ish. They are gleeful when an ingredient is out of stock so they can move you out of line & find a reason to shut down regularly. (Computers, bathroom break, etc.) Perhaps they are overworked, but it’s exhausting. This is the only location open on weekends or I’d never go.
I go to this Starbucks a lot. They make very good drinks/food and sometimes, they are fast. The drinks and food, I would give 4 stars. I gave 3 stars because of the customer service. There are two ladies who mostly take our orders, and they both show me a lot of attitude. I once came here with a friend, and she kept giving us dirty looks while taking our order. I come a lot with my Mom, and they don't even say Hi? As having experience with business, you should say Hi and How Are You. They don't even look at us? However, there are other barista's at this StarBucks and the other ones are nice to us. We have to go here because of the virus, this is the only open one. Moreover, they have good drinks but not that good customer service.
Great food and lovely setting a bit slow service when busy but worth waiting.
Restaurantji Recommends
I always buy a vanilla bean frappuccino. I decided to change things up a bit and got a caramel mochalotta (sorry for the misspelling) and it was delicious. Employees fast and friendly.
Watered down latte! This was my first and last time at a starbuck!Go Timmy's!!
This Starbucks is located in our local Kroger market. Which we go resupply food several times a week. I haven't order drinks from this place too much(we normally drive through the 3rd street store). But for those I ordered here, they couldn't get the drink right for us once.
I have never in my life seen a Starbucks as filthy as the one in this Kroger store. Every single table and chair had food on it and around it. Normally I could excuse something like this if the Starbucks was busy.. However, there were three employees standing behind the counter and I was the only customer. I started to sit near the window and the window sill was covered in dead flies.
I love this Starbucks. Best service.