Arby's

9831 Lima Rd, Fort Wayne
(260) 490-6020

Recent Reviews

Ron Roberts

Good food, as

Atmosphere: 5

Food: 5

Service: 5

Robert Alderman

Good food, great service!

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Mozzerella Sticks, Arby's Signature Sandwiches, Roast Beef

James Glick

Young lady that took our order was very rude. Just flat out rude. She made us feel very unwelcome. Sorry we bothered you guys tonight. Won't happen again......

Atmosphere: 1

Food: 1

Service: 1

Elliot

I went through the drive thru. My shake was only half full. Ordered regular fries.Got the wrong kind!

Atmosphere: 3

Food: 2

Service: 2

Bread

Staff was friendly, very short wait time. Food was really good and was hot.

Food: 5

Service: 5

Denise Wellman

They canceled my pre-paid delivery order. They are usually the best Arbys in town but not today!

Food: 1

Service: 1

Derek Gaston

Get a Reuben tell them not to cut it. Take it home. Butter up the bread and fry that baby up like a grilled cheese. You'll thank me.Extra thousand Island if you're classy.Parking: Plenty of spots and order pickup.Kid-friendliness: Family friendly atmosphereWheelchair accessibility: Sidewalk ramps and close handicap parking.

Atmosphere: 5

Food: 5

Service: 5

Nate Hicks

Attempted to go through the drive thru. Could not get help at the speaker/order menu. Drove up the window. Some little punk named Elijah looked right at us and just walked away. Decided to go inside to get carry out in hopes to deal with someone different and less lazy. Same little worthless punk " Elijah" finally came to the register to take our order. Elijah was rude, he could not move slower, and coughed all over our food. This location has also been slow but the food is usually ok. Definity will not be going back after this experience.

Atmosphere: 1

Food: 2

Service: 1

Passing Arcturus

Shorted the meat on an order. Took it from me and threw it in the trash. Then put the same amount of meat on the order and gave it to me.

Atmosphere: 1

Food: 1

Service: 1

Jason Gilbert

Food is terrible!! Look at my box of buffalo wings, cold and not even a boneless wings all looks like cat poop. Worst thing ive ever been served in fast food. Couldnt bring myself to eat any and had to toss it out. I cant eat this it looks too disgusting! They also forgot a drink and cheese cup! Will never return to a arbys. Going to culvers from now on instead. Avoid at all costs.

Atmosphere: 1

Food: 1

Service: 1

Jacob Baker

The shift manager Was rude to a customer that was trying to order food after the shift manager was rude to a special needs person.

Atmosphere: 1

Service: 1

Michael G

Corporate needs to close this store...what a joke 25 min in the drive thru ? all 1 star ratings I wonder why.

Jason H

If I could rate them zero I would. Save yourself the headache and go eat somewhere else. Rude disrespectful toward people with disabilities like i said save yourself the headache go somewhere else.

Atmosphere: 1

Food: 1

Service: 1

Rekushi Angel

Where do I begin? No receipt was given to us. Didn't repeat back the order to make sure it was correct. The ladies working the window and in the kitchen were too busy messing around and yelling at each other to the point we could clearly hear them through the closed window. Asked for a #13 and got a #14 instead. No I didn't bother to go back and get it corrected either because with my luck it would take as long as it did for us being the only ones in the drive thru. Service was unprofessional. I've worked in fast food for years, didn't know it was okay to act like hollering monkeys in front of paying customers. Let me know when they are trained better and act more professional. Then maybe I'll come back ?

Atmosphere: 1

Food: 1

Service: 2

Recommended dishes: Curly Fries, Roast Beef

Alexsis Burridge

The last couple of times I have visited it has been around 8pm and I go through the drive-thru and no one takes my order after waiting several minutes and saying “hello. I figured they must have just closed at 8, but after looking online it shows 10pm. So either they only take orders when they feel like or they just close whenever they want each day. Super frustrating. Won’t bother stopping next time.

Atmosphere: 1

Service: 1

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