This location says it’s open until 6 on Google but they actually close at 5:30. I placed the order through the app then called to confirm they received it and the manager (female) who answered the phone just said “Hello” as opposed to answering with the greeting “Jimmy John’s, how can I help you?” She was extremely rude and unwilling to help as far as reimbursing my money since they were closed and my order already went through. I was continuing to speak with her and she hung up on me. I suggest going to the Jefferson Blvd. location as opposed to this one.
Service: 1
Corey Phillips
Always great
Atmosphere: 5
Food: 5
Service: 5
najarrell
Always a quick go to for a good sandwich lunch. Need to clean a little more for sitting down though.
Atmosphere: 3
Food: 5
Service: 4
Brien Abbott
Took over one hour to get food. Called and was told it was on its way, still took another 20 minutes, then delivery person was rude and mouthed off to me even know I was polite and did not say anything but thank you to him.
Atmosphere: 4
Food: 4
Service: 1
Jozy Garrison
I’m wondering if a new owner came to this store because it used to be reliable and live up to the freaky fast and fun atmosphere. Now customer service is rude and the orders take over an hour to fulfill. I last ordered in May a pickup order took about an hour and a half so I thought not coming here again. Well thought it’d been long enough to try again today for a delivery but again took an hour and my order was missing items. Officially done with this location.
Atmosphere: 1
Food: 4
Service: 1
Carla J.
Freakishly fast, LOL! Yeah okay. :-( Still waiting for a message back from Manager for a hour wait on my downtown order. Also still waiting to hear back from Manager to my incorrect order. Word of advice, order at your own risk or dine-in hopefully that can't mess that?
Juan O.
They are racist and homophobic to african american men. I witness that this morning when I ordered a big John without no tomatoes.
Amari T.
the lady who may be the manager was really rude and i got it all on video and she was not being cert nice i have it all in video and she was kicking our stuff out of the place and she was cussing calling us out of our name then didn't give us the right order/food and threw it at our face i think corporate needs to be involved because this was not a good experience with us being good people. ambiance was horrible .
James O
The staff was super nice. Perfectly made sub! Also, thanks for the heads up on the parking meter guy!I'll certainly be back when I'm back in town.
Food: 5
Service: 5
Savannah
The older female manager was treating customers terrible. So rude and had no social skills, making it an uncomfortable experience for everyone waiting while she was “helping” a confused customer. The other workers were nice and food was fine, she was just very unprofessional.
The guy taking my order was more interested in his phone. Then he wasn't listening to me when ordering I had to repeat myself three times when I asked to talk to the manager he told me he was the manager so my 22 year-old kid piercings in space something tells me they wouldn't pass inspection either. Don't waste your money go to Subway.
Nicole Olivarez
I’ve only had Jimmy John’s once before that I can remember. I went to this location to order food for the other employees and myself but as I was ordering, I didn’t have the best experience. The older lady working was very rude. She seemed to be training the younger guy who took my order as she cut me off rudely! She didn’t smile nor say thank you! She should be an employee that cleans in back or stocks shelves or rather just stays home! She shouldn’t ever deal with customers or people for that matter! Really pissed at herself for breathing & living life it seems! I read the other reviews and see I’m not off on this woman! The guy was friendly.
Atmosphere: 1
Food: 1
Service: 1
Samuel B.
I like that I see the same faces when I visit. They deliver quality and get my preferences right.
Michael Walsh
Placed an order, waited well over an hour. Each time I called in they picked up the phone only to hang up. Logged it as delivered on the app, while never delivering the food.
Atmosphere: 1
Food: 1
Service: 1
Abbigail Price
Worst customer service! The staff was cussing at customers and extremely rude. I will not be back. I was a regular customer, I ordered once if not twice a week.
This location says it’s open until 6 on Google but they actually close at 5:30. I placed the order through the app then called to confirm they received it and the manager (female) who answered the phone just said “Hello” as opposed to answering with the greeting “Jimmy John’s, how can I help you?” She was extremely rude and unwilling to help as far as reimbursing my money since they were closed and my order already went through. I was continuing to speak with her and she hung up on me. I suggest going to the Jefferson Blvd. location as opposed to this one.
Service: 1
Always great
Atmosphere: 5
Food: 5
Service: 5
Always a quick go to for a good sandwich lunch. Need to clean a little more for sitting down though.
Atmosphere: 3
Food: 5
Service: 4
Took over one hour to get food. Called and was told it was on its way, still took another 20 minutes, then delivery person was rude and mouthed off to me even know I was polite and did not say anything but thank you to him.
Atmosphere: 4
Food: 4
Service: 1
I’m wondering if a new owner came to this store because it used to be reliable and live up to the freaky fast and fun atmosphere. Now customer service is rude and the orders take over an hour to fulfill. I last ordered in May a pickup order took about an hour and a half so I thought not coming here again. Well thought it’d been long enough to try again today for a delivery but again took an hour and my order was missing items. Officially done with this location.
Atmosphere: 1
Food: 4
Service: 1
Freakishly fast, LOL! Yeah okay. :-( Still waiting for a message back from Manager for a hour wait on my downtown order. Also still waiting to hear back from Manager to my incorrect order. Word of advice, order at your own risk or dine-in hopefully that can't mess that?
They are racist and homophobic to african american men. I witness that this morning when I ordered a big John without no tomatoes.
the lady who may be the manager was really rude and i got it all on video and she was not being cert nice i have it all in video and she was kicking our stuff out of the place and she was cussing calling us out of our name then didn't give us the right order/food and threw it at our face i think corporate needs to be involved because this was not a good experience with us being good people. ambiance was horrible .
The staff was super nice. Perfectly made sub! Also, thanks for the heads up on the parking meter guy!I'll certainly be back when I'm back in town.
Food: 5
Service: 5
The older female manager was treating customers terrible. So rude and had no social skills, making it an uncomfortable experience for everyone waiting while she was “helping” a confused customer. The other workers were nice and food was fine, she was just very unprofessional.
Atmosphere: 3
Food: 4
Service: 1
Restaurantji Recommends
The guy taking my order was more interested in his phone. Then he wasn't listening to me when ordering I had to repeat myself three times when I asked to talk to the manager he told me he was the manager so my 22 year-old kid piercings in space something tells me they wouldn't pass inspection either. Don't waste your money go to Subway.
I’ve only had Jimmy John’s once before that I can remember. I went to this location to order food for the other employees and myself but as I was ordering, I didn’t have the best experience. The older lady working was very rude. She seemed to be training the younger guy who took my order as she cut me off rudely! She didn’t smile nor say thank you! She should be an employee that cleans in back or stocks shelves or rather just stays home! She shouldn’t ever deal with customers or people for that matter! Really pissed at herself for breathing & living life it seems! I read the other reviews and see I’m not off on this woman! The guy was friendly.
Atmosphere: 1
Food: 1
Service: 1
I like that I see the same faces when I visit. They deliver quality and get my preferences right.
Placed an order, waited well over an hour. Each time I called in they picked up the phone only to hang up. Logged it as delivered on the app, while never delivering the food.
Atmosphere: 1
Food: 1
Service: 1
Worst customer service! The staff was cussing at customers and extremely rude. I will not be back. I was a regular customer, I ordered once if not twice a week.
Atmosphere: 2
Food: 3
Service: 1