Taco Bell in Indianapolis

“Drive thru was quick food was hot but mostly my chalupa was hot and fresh, soft not stale like neighboring taco bells, it was very pleasant I should say
IDC what nobody say, this locations late night team is on they bizness!! Omm! My food is ALWAYS HOT and fresh especially the chalupas!! Much love keep it up!!“

“I stopped here before work one day to get a quick breakfast. The woman working the drive thru could not have been nicer. She felt bad that my order was delayed, so I was given double of it for no extra charge. Meanwhile I was feeling bad that I came in so early when they probably weren’t expecting customers till later! Not to mention, the food was actually super warm and made with love—rare for a Taco Bell. That woman made my morning and I definitely plan to come back here if and when I’m wanting a quick breakfast before work again.“

“This is one of two of my "go-to" taco bell in the city. I always use the app to order ahead for pickup in the drive thru to get the best deals and rewards. Very frequently Elizabeth is working the drive thru window and she ALWAYS makes sure there is sauce and napkins. I would rate their order accuracy as 95+% for the times I've been there and a very quick drive thru service. Another big plus is that the Baja Blast is always very flavorful/syrupy.“

“I know it isn't the employee's fault, but the food gets smaller as the price gets bigger. I'm glad they don't have the AI drive-thru, I won't go back to places that use AI at the drive through. Not that that will make a terrible difference, I'm just saying that I prefer human interaction when I am ordering food and I want people to keep their jobs.“

“I never catch his name but the guy that runs the drive thru at night that answers with having a "tacotastic" night is just always on point with everything. Any time that i have came to this taco bell when he was working, he has always made me feel very welcomed & appreciated and i have always left with a smile on my face & my belly full with the food i ordered perfectly made. I, myself, as a manager in the fast food industry needed to acknowledge this gentleman for going above & beyond for the customers! And of course the team backing him up! Thank you for loving your job & always bringing a smile to my face!“

“Just went through the drive window and was met with nothing but smiling faces. They used my first name from the online order. Had to wait slightly longer than normal, but I don't even care because it's so rare to be treated like a human being these days.

Kudos to the staff today. A smile and a hello really does go further than you might think.“

“I’m here at least once a week and it’s great every time. orders are always accurate and service is quick!

Vegetarian options: i love ordering veg options at taco bell. super accommodating and you can sub potatoes or beans for free!“

“Line was super long since it was the only fast food joint in that vicinity but they knocked the line out quick n then I say it was about 8 cars in front of us n we got through n got food n it was right in less then 30min I expected longer but I was impressed by how quick it was..Good job“

“It's late at night and i was hesitant to go because i wanted to pick up the 2 tacos that i was missing the other day, but because i called them during the day when that happened, i was worried the night crew wouldn't help me. I was wrong. Although he explained the proper way it should be done and encouraged me to remember the managers name if it ever happened again, Mario still took care of me very quickly and was very very polite and personable. He even gave me a ticket for a future free taco. Please acknowledge that he's doing a great job and his character and personality are needed in today's society. He's very much appreciated by me.“

“Everytime I come to this location, its clean, friendly and the food is outstanding! Always fresh fresh fresh and the way they did my cinnimon twist made me made me do this review! They were so deliciously crispy and SUPER coated with cinnimon sugar! The BEST Ive had! I ate my entired $7 crave box and the gordito on the side! I never usually do but the quality made you keep eating!“

“I took my daughter here for her 13th birthday lunch the gentleman that was there gave her ice cream gelato for her 13th birthday. He made her day. It was December 2nd and it was snowing and gross outside and we only had an hour to spend together he made it amazing I'm very thankful for him. 💗🧁😊“

“Overall, good spot for a quick bite.

They seemed a bit low on employees during my stop. Tables still needing to be wiped down and an overflowing trash bin. Just like any fast food restaurant, their aim is probably quick drive-thru times. Especially with the traffic in the area and the amount of cars driving by, it's not too surprising if this were the case.

There was an issue with an item I ordered, and they were quick to fix it, no problem. Food was great, hot and fresh.

Just needed a little TLC. As mentioned before, they could have been lacking the staff.“

“Taco Bell impresses with their commitment to quality service and order accuracy, their menu variety ensures there's something for everyone, and the staff are always friendly, making it a convenient and satisfying option for casual dining.“

“The Taco Bell at Thompson and Madison is almost always busy. I recommend placing your order on the Taco Bell app, then just get in line or go in and pick up your order. The food is always good here and the employees greet me with a smile. Favorite location!

Wheelchair accessibility: Wheelchair accessible entrance and inside is very disabled friendly.“

“This store is literally the best Taco Bell I've been to. I usually have a difficult order ((take off stuff & add others)) It was made wrong, however, when I called - I talked to the sweetest and kindest manager! She went above and beyond to make sure I was taken care of & that my order would be fixed when I came back.
I'm in there a few times a week after I get off work & the crew is always upbeat, happy, & you can tell it's an overall good work environment. It's so refreshing!!! Thanks again for taking care of your customers & making me laugh and smile after my hard nights at work ? ALL of you are appreciated!!!!!! A++++“

“Ordered on the app two different times within 10 min.

1st order customized both items and came out perfectly. (Doritos Cheesy Gordita Crunch Nacho Cheese Taco and Cantina Chicken Crispy Taco)

2nd order was 4 customized tacos, 1 burrito, 2 soft tacos and 2 hard tacos. All the items were made correctly.

Would probably not order the Nacho Fries at this location again, unless busy. They came out warm at best, no crunch and limp.“

“I feel that no matter which Taco Bell you eat at, there is very little to no shredded cheese on your taco👎. There is no explanation as to why someone would change one of the most liked, traditional toppings. Lately, the lettuce and cheese that is placed inside always falls out when you take your taco out of the bag. Perhaps because the taco is no longer wrapped carefully enough. The little, half pinch of cheese that is then placed inside is no longer there. Every time I go, I tend to question the price I paid for a plain taco (a shell, lettuce, meat🤔☹️). 🥹Where's my cheese😭❓️In fact, they've even added a "retro menu
❌️🧀🕳🚮." 😳“

“Always fast and made to order. I regularly eat here once a week. Sometimes with conventions in town they can get crowded. But usually I get my order fast and it's right every time.

Kid-friendliness: Kids are always welcome here.“

“I don't think I can recommend a better Taco Bell. Usually Taco Bell's are a hit or miss experience and they change over time. This one has been consistently great for the last year. The least I can do is write a good review for you and your staff. Thank you team.“

“I went through the drive through at the KYC/Taco Bell on 21st & Post. I had combo 9, 2 crunchy taco supremes & a taco pizza. It included a 16oz Diet Pepsi. It was a good price, but it never is as good as if you eat inside. My crunchy tacos got a little soft by the time I returned home. The taco pizza was too heavy on the refried beans. It had shifted in my car. I had to eat it with a fork. The flavor was good. I did get too full to eat the entire taco pizza. I ate what I consider the crunchy and meaty parts.“

“This Taco Bell location is in a not so great area yet it has excellent food great customer service and they are very fast. Your food will always be hot and it will come out in a timely manner. Be sure if you're a fan of Taco Bell to try this location.“

“The night shift employees are fantastic. I went through the drive-thru at midnight and experienced extremely polite, quick, and efficient service. This experience was a breath of fresh air in terms of customer service and I really can’t sing their praises high enough.“

“I had a fairly large order. I ordered online then offered to come inside for them because i could tell there were orders ready behind me.... I didnt really wait very long but they apologized profusely and even offer me a free drink for my wait. All of my food was accounted for and all specialty items were made correctly. Although ive had trouble many times in the past with many different taco bells. This trip in particular was wonderful.“

“I just want to say. I moved to this area three years ago. I went the first time the crew was strash. It showed in the food. Now that you have got rid of all them lazy thieves the food has improved significantly. Thank you. I haven't had taco bell in over two years because of the service here on South post and on the Kingman and Pendleton pike.“

“My orders from here usually turn out pretty well. However, the past two times I’ve ordered the new big Cheez-it Crunchwrap, I got a regular one instead. So I don’t know if my order is being misread? Or if they don’t have the new Cheez-it items to begin with? Either way, I would avoid ordering them for now. Other than that, the new Cantina chicken menu items are pretty good!“

“I do not go to this Taco Bell after 9 pm so I can't speak on the daytime people but the night time people are on point they are friendly they get your food right they are absolutely amazing and I love them go there!!!! And shout out to the little young manager JoJo cuz she doing the damn thing!¡“

“I've always had at least decent service here and sometimes even really good service. For example, when I stopped in on Monday August 26th at 11pm the person that took my order through the drive through made a point to join my order and sides together to get me a slightly better deal. That goes a long way. They were also accommodating and nice. For a late night Taco Bell experience, I haven't had a better one.“

“On new year eve, around 1 am only this place is open for food & it was super busy & the ladies work inside are very hard working they make the order in minutes, i really appreciate for them & Taco bell to make our food so fast. “

“They couldn't make the green sauce burrito I'd ordered, so the employee made me a bean w avocado burrito instead. It was simple and tasted fantastic! Whole order was good. Only gripe would be how skimpy they are making tacos too often.“

“Staff is awesome and fixed a mistake for me. Food is glorious junk food, so what you would expect. The interior is super boring and vaguely uncomfortable. The ordering kiosks that have to be used are confusing, impersonal, and unsanitary to touch after everyone else did the same.“

“I’m not understating when I say that my orders the past 9 years have had something wrong with them every time I have come to this Taco Bell. It’s like a bad joke. To my surprise, 6 weeks ago I came back and tried it out again and it was amazing! I have since been returning at least 3x a week. Food ratios are excellent, tortillas are soft, tacos aren’t brittle and falling apart, meat juices aren’t soaking or leaking through menu items, beans are hot and hydrated, ingredients are distributed well throughout. Menu items are crafted really well. The team here currently is awesome and would strongly recommend giving this Taco Bell another chance if you have been soured on it previously. I even ordered special edits to menu items and they got it right! I was blown away! If I didn’t believe in a higher power before, I do now! Thank you Traders Point Taco Bell for making my dreams come true!“

“VERY CLEAN STORE EVERYONE HERE HAS BEEN VERY FRIENDLY EVERY TIME I'VE CAME INTO EAT
TODAY I WAS A LITTLE OVERWHELMED WITH THE ISSUES ALL OF US HAVE TO DEAL WITH
I WANT TO THANK GOD FOR EVERY INDIVIDUAL HERE THAT AS THEY HAVE BEEN WORKING DILIGENTLY EVERY TIME IVE BEEN HERE
NOT ONCE HAVE I SEEN SOMEONE COME BACK UP BECAUSE A ORDER WRONG
& I REMEMBER THE DAYS WHEN JUST ABOUT ANY WHERE SOMEONE WENT THE FOOD MY NOT BE RIGHT & TOOK FOREVER
IT MAY SEEM UNIMPORTANT TO SOME TO MENTION
YET I DO APPRECIATE THE WAY PEOPLE REALLY DO DESIRE TO DO WHAT THEY FO WELL
I WORKED AT TACO BELL AT SOUTH PORT COUPLE YEARS AGO & I HAD A HAD TIME KEEPING UP
THANK YOU FAM4LEADING A A PATH FOR SOMEONE WHO KNOWS TIME AT ANY JOB REQUIRES TIME SUBTRACTED FROM ANY PLACE YOU COULD BE !“

“I just don't know how this location has fewer than 5 stars. We pulled up late with a $60 order and they destroyed it. And we had a great time interacting with the whole team while we waited for our order. We just moved to the area and were upset that we had to drive a little bit further because the one closest to us closes at 9, but we will drive the extra miles to this one every time.“

“Taco Bell food is delicious and this Taco Bell lives up to the standard. They close the inside earlier than the hours listed some days, which is slightly inconvenient. The staff is very nice though!

Vegetarian options: Plenty of vegan and vegetarian options on the menu. I got a vegetarian combo box and it was delicious!“

“Exit food weather for staff great location

Parking: General parking free and convenientw

Kid-friendliness: My granddaughter and I eat there all the time and all of my grandchildren

Wheelchair accessibility: Is wheelchair accessible ramp to the front door and side door“

“As with other Taco Bells, the burritos on the Cravings Value Menu provide a lot of food, at a very low price, e.g., the 420 calorie Cheesy Rice and Bean Burrito for $1; or the 620 calorie Beefy Melt Burrito for $2. (This includes their inexpensive Value Menu breakfast burritos.)This location can be extremely busy, especially for pickup orders; and that might cause a little wait. This location is in a less prosperous part of town, but It looked clean. Bathrooms are kept behind electronic code-locks, but at least they don't keep napkins and sauce packages all hidden away.“

“It really depends on who you fall on!

Some of the staff is amazing but some others after 1am are just from another planet !
Spent 1 min at the order booth...nobody! Move to the window 2 more minutes...nobody, parked then went in only to be followed by the employee that was chatting in the parking lot near a car, I thought she was a customer or whatever initially, with second employee in the lobby at a table with his phone, I left on the spot !“