Mrs. Fields
$ • Bakery
Hours:
2216 Southlake Mall, Merrillville
(219) 738-2921
Mrs. Fields Reviews
Ordered a cookie online. When I arrived to pickup one employee stated they never received an order and the other stated that the cookie decorator was sick and I should have received a phone call to let me know this. I never received a call and they stated they weren’t able to refund me at the store so I’m still waiting for my refund now. There were three employees working while I was there and if none of them can put icing on a cookie I’m not sure why they’re being paid?
Dilanda wqs very rude when I asked if it was a cinnamon sugar cookie she responded with "that's what the text says" when in fact she failed to put the tags out for the day and there was no tags she's very rude and should not be working in customer service
Ratings
Hours
| Monday | 10AM - 9PM |
| Tuesday | 10AM - 9PM |
| Wednesday | 10AM - 9PM |
| Thursday | 10AM - 9PM |
| Friday | 10AM - 9PM |
| Saturday | 10AM - 9PM |
| Sunday | 11AM - 6PM |
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They NEVER have cookies. Just now, the rude and unpleasant woman states they don't have cookies right now...and just stood there. Just close already! They obviously don't want our money