Drive thru only at 11 pm, weird AI ordering system. Don't agree to the terms and a human will take your order after a minute.
Atmosphere: 1
Food: 5
Service: 3
Recommended dishes: French Fries, Slider
Catherine Carillo
Drive thru. Long wait time for my order. They have the AI taking orders. Not going there again. The food was ok. I wanted extra pickles and onions. AI said no.
Haven't eaten White Castles for over 2 years. My late visit was definitely my last visit. The new robot couldn't get my order correct. Once at the window I was able to place the order. The burgers were absolutely horrible. Onions burnt and top buns hard. Very disappointed.
Food: 1
Service: 4
Cameron B
I ordered $83 worth of food, including 2 large orders of clam strips that were supposed to come with tartar sauce. I received 0 tartar sauce or marinara completely ruining my meal. They offered me no compensation.
Food: 4
Service: 2
brian moss (Brian m)
The buns were so fresh. The onion rings were piping hot and perfectly crisp. If you only eat late at night, try during the day.
Atmosphere: 4
Food: 5
Service: 4
Georgia Ceriani
Hot and tasty food, kinda slow service, but still it was my first time at white castle and it was a pleasant
Unfortunately, the service is very slow for Uber Eats pickups. Soo time consuming.
Service: 1
Jeannine Lacy
Where do I begin with the issues at this location. We weren't going to stop there because we remembered they were super slow for a year back. We went through the drive thru. It now has an automated cashier. It couldn't get our order right. We couldn't add the scrimp nibblers after ordering the number 3 with no drink. So, we went in. After placing the order, we waited an additional 20 mins for our order. Once received, the shrimp nibblers were over cooked. I showed the manager and she dropped new ones and I waited another 10 minutes or more for those. I went to the restroom were there was no toilet paper so I told them about that. Just a terrible experience. I will starve before I go there again. They use an automated frier that slows things even more. Word of advice White Castle from a tech expert, you can't automate everything. Sometimes, people are best. Customer service should come first.
Drive thru only at 11 pm, weird AI ordering system. Don't agree to the terms and a human will take your order after a minute.
Atmosphere: 1
Food: 5
Service: 3
Recommended dishes: French Fries, Slider
Drive thru. Long wait time for my order. They have the AI taking orders. Not going there again. The food was ok. I wanted extra pickles and onions. AI said no.
Food: 2
Service: 1
Excellent Sliders and onion rings!!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Onion Rings, Slider
Great service and very hard working
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Rings, Crave, Sandwich, Onion Rings, Slider
Very pleased!! Food was fresh! Hopefully they keep/bring back mac n cheese bites. Love those!! Soooo good!!
Atmosphere: 5
Food: 5
Service: 5
The store was very clean and staff was very
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fish Nibblers, Chicken Rings, Crave, Crave Case, Onion Rings, Slider
Haven't eaten White Castles for over 2 years. My late visit was definitely my last visit. The new robot couldn't get my order correct. Once at the window I was able to place the order. The burgers were absolutely horrible. Onions burnt and top buns hard. Very disappointed.
Food: 1
Service: 4
I ordered $83 worth of food, including 2 large orders of clam strips that were supposed to come with tartar sauce. I received 0 tartar sauce or marinara completely ruining my meal. They offered me no compensation.
Food: 4
Service: 2
The buns were so fresh. The onion rings were piping hot and perfectly crisp. If you only eat late at night, try during the day.
Atmosphere: 4
Food: 5
Service: 4
Hot and tasty food, kinda slow service, but still it was my first time at white castle and it was a pleasant
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
It's a white castle baby.
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Crave Case
The food was fresh & hot but they were really slow. Makes me wonder if the AI technology is
Food: 4
Service: 2
Just love this place. I wish there was one a little closer. Great food. Just love the sliders and the fries are
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Rings, Cheeseburger Sliders, Slider
Unfortunately, the service is very slow for Uber Eats pickups. Soo time consuming.
Service: 1
Where do I begin with the issues at this location. We weren't going to stop there because we remembered they were super slow for a year back. We went through the drive thru. It now has an automated cashier. It couldn't get our order right. We couldn't add the scrimp nibblers after ordering the number 3 with no drink. So, we went in. After placing the order, we waited an additional 20 mins for our order. Once received, the shrimp nibblers were over cooked. I showed the manager and she dropped new ones and I waited another 10 minutes or more for those. I went to the restroom were there was no toilet paper so I told them about that. Just a terrible experience. I will starve before I go there again. They use an automated frier that slows things even more. Word of advice White Castle from a tech expert, you can't automate everything. Sometimes, people are best. Customer service should come first.
Atmosphere: 1
Food: 1
Service: 2